1. #1

    [W10V1703b15063 x64] DPC ndis & tcpip

    Since installing new guts for my computer and upgrading from 7 to 10, I've been having just the worst time getting the audio on anything streaming to work properly, particularly if i'm downloading anything in the background (Steam updates especially!) I don't have this problem in audio on games at all, and LatencyMon is implicating ndis.sys and tcpip.sys as possible culprits.

    trace.etl is here: Dropbox - trace.etl


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  2. #2

    Re: dpc latency from ndis.sys and tcpip.sys?

    1. System Manufacturer? (n/a)
    2. Laptop or Desktop? Desktop
    3. Exact model number (if laptop, check label on bottom) (n/a)
    4. OS ? (Windows 10, 8.1, 8, 7, Vista) Windows 10
    5. x86 (32bit) or x64 (64bit)? x64
    6. Service pack? ?version 1703 of windows 10?
    7. What was original installed OS on system? Windows 7
    8. Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? full retail
    9. Age of system? (hardware) CPU/memory/mobo/SSD are 2 months old, most of the rest is 4 years old
    10. Age of OS installation? 2 months
    11. Have you re-installed the OS? not in the last 2 months?
    12. CPU AMD Ryzen 5 1500x quad-core 3.5ghz
    13. RAM (brand, EXACT model, what slots are you using?) corsair vengeance RGB ddr4 3000 (2x4GB), first two slots
    14. Video Card EVGA Superclocked Geforce GTX 1060 3GB
    15. MotherBoard - (if NOT a laptop) msi B350M PRO-VDH
    16. Power Supply - brand & wattage (if laptop, skip this one) COOLER MASTER eXtreme Power Plus 550w
    17. Is driver verifier enabled or disabled? disabled
    18. What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) ZoneAlarm (free version)
    19. Are you using proxy, vpn, ipfilters or similar software? Private Internet Access VPN
    20. Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) no
    21. Are you currently under/overclocking? Are there overclocking software installed on your system? no

  3. #3
    Sysnative Staff
    BSOD Kernel Dump Analyst
    Contributor

    Join Date
    May 2015
    Location
    The Netherlands
    Age
    21
    Posts
    467
    • specs System Specs
      • Manufacturer:
        Custom build
      • Motherboard:
        Gigabyte B150-HD3P-CF
      • CPU:
        Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
      • Memory:
        16GB DDR4 Crucial Ballistix Sport LT BLS8G4D240F
      • Graphics:
        Intel(R) HD Graphics 530
      • Sound Card:
        (1) Intel(R) Display Audio (2) Realtek HD Audio
      • Hard Drives:
        Crucial MX200 500GB & 2x Toshiba DT01ACA300
      • Power Supply:
        Corsair RM550x
      • Case:
        Fractal Design Define S
      • Cooling:
        Cooler Master TX3 i
      • Display:
        24" Liyama ProLite XB2483HSU-B2 & 24" Dell Ultrasharp U2414H
      • Operating System:
        Windows 10 Pro

    Re: dpc latency from ndis.sys and tcpip.sys?

    Hi grumbus,

    Welcome to Sysnative

    It looks like the latency is coming from Nvidia display driver.
    Do you have the latest drivers installed?

  4. #4

    Re: dpc latency from ndis.sys and tcpip.sys?

    Quote Originally Posted by axe0 View Post
    Hi grumbus,

    Welcome to Sysnative

    It looks like the latency is coming from Nvidia display driver.
    Do you have the latest drivers installed?
    ...huh. well, I guess that was where the trouble was coming from. Guess they just recently patched whatever problem was causing this, I just didn't expect it to be graphics card-related, so I hadn't checked that, just drivers for Ethernet and sound card. Thanks!

  5. #5

    Re: dpc latency from ndis.sys and tcpip.sys?

    I spoke too soon! It's doing it again! Should I run another trace?

  6. #6
    xilolee's Avatar
    Join Date
    Dec 2013
    Location
    World, Europe, Italy
    Posts
    2,108
    • specs System Specs
      • Manufacturer:
        XILOLEE.com
      • Model Number:
        XILO
      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: dpc latency from ndis.sys and tcpip.sys?

    Hi grumbus.

    Could you provide missing logs? See POSTING INSTRUCTIONS for DPC/ISR latency, stuttering, cracks/pops.

    By the way:
    - new bios available.
    - the ram sticks should be seated in DIMMA2 and DIMMB2 (i.e., 2nd & 4th slots, starting from the cpu).
    - I wasn't able to find a "vengeance rgb" stick of 4GB, or kit of 2 x 4gb sticks, on corsair website. Could you provide the exact model?
    Last edited by xilolee; 09-23-2017 at 07:21 AM.

  7. #7

    Re: dpc latency from ndis.sys and tcpip.sys?

    Quote Originally Posted by xilolee View Post
    Hi grumbus.

    Could you provide missing logs? See POSTING INSTRUCTIONS for DPC/ISR latency, stuttering, cracks/pops.

    By the way:
    - new bios available.
    - the ram sticks should be seated in DIMMA2 and DIMMB2 (i.e., 2nd & 4th slots, starting from the cpu).
    - I wasn't able to find a "vengeance rgb" stick of 4GB, or kit of 2 x 4gb sticks, on corsair website. Could you provide the exact model?
    OK, i updated the BIOS which seemed to help a little (but there is still pops and crackles in my audio often enough for it to be distracting), and I was mistaken about the RAM: i only have one 8GB stick in DIMMA2 (it came in an 8x4 and only have one currently installed) this is the model CORSAIR Vengeance RGB 32GB (4 x 8GB) DDR4 3000 (PC4-24000) C15 - Intel 100/200 Series Desktop Memory - Newegg.com

    here's the link to the new trace I just ran Dropbox - trace.etl

  8. #8
    xilolee's Avatar
    Join Date
    Dec 2013
    Location
    World, Europe, Italy
    Posts
    2,108
    • specs System Specs
      • Manufacturer:
        XILOLEE.com
      • Model Number:
        XILO
      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: [W10V1703b15063 x64] dpc latency from ndis.sys and tcpip.sys?

    RAM model not present in MB QVL, and vice versa.
    Check if its frequency is 2400MHz, 2133MHz or 1866MHz.
    If it's greater, try to set it at (one of) those values.

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