[W10V1703b15063 x64] DPC ndis & tcpip

G

grumbus

Member
Joined
Sep 22, 2017
Posts
5
Since installing new guts for my computer and upgrading from 7 to 10, I've been having just the worst time getting the audio on anything streaming to work properly, particularly if i'm downloading anything in the background (Steam updates especially!) I don't have this problem in audio on games at all, and LatencyMon is implicating ndis.sys and tcpip.sys as possible culprits.

trace.etl is here: Dropbox - trace.etl
 
Re: dpc latency from ndis.sys and tcpip.sys?

  • System Manufacturer? (n/a)
  • Laptop or Desktop? Desktop
  • Exact model number (if laptop, check label on bottom) (n/a)
  • OS ? (Windows 10, 8.1, 8, 7, Vista) Windows 10
  • x86 (32bit) or x64 (64bit)? x64
  • Service pack? ?version 1703 of windows 10?
  • What was original installed OS on system? Windows 7
  • Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? full retail
  • Age of system? (hardware) CPU/memory/mobo/SSD are 2 months old, most of the rest is 4 years old
  • Age of OS installation? 2 months
  • Have you re-installed the OS? not in the last 2 months?
  • CPU AMD Ryzen 5 1500x quad-core 3.5ghz
  • RAM (brand, EXACT model, what slots are you using?) corsair vengeance RGB ddr4 3000 (2x4GB), first two slots
  • Video Card EVGA Superclocked Geforce GTX 1060 3GB
  • MotherBoard - (if NOT a laptop) msi B350M PRO-VDH
  • Power Supply - brand & wattage (if laptop, skip this one) COOLER MASTER eXtreme Power Plus 550w
  • Is driver verifier enabled or disabled? disabled
  • What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) ZoneAlarm (free version)
  • Are you using proxy, vpn, ipfilters or similar software? Private Internet Access VPN
  • Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) no
  • Are you currently under/overclocking? Are there overclocking software installed on your system? no
 
Re: dpc latency from ndis.sys and tcpip.sys?

Hi grumbus,

Welcome to Sysnative :welcome:

It looks like the latency is coming from Nvidia display driver.
Do you have the latest drivers installed?
 
Re: dpc latency from ndis.sys and tcpip.sys?

axe0 said:
Hi grumbus,

Welcome to Sysnative :welcome:

It looks like the latency is coming from Nvidia display driver.
Do you have the latest drivers installed?
Click to expand...

...huh. well, I guess that was where the trouble was coming from. Guess they just recently patched whatever problem was causing this, I just didn't expect it to be graphics card-related, so I hadn't checked that, just drivers for Ethernet and sound card. Thanks!
 
Re: dpc latency from ndis.sys and tcpip.sys?

I spoke too soon! It's doing it again! Should I run another trace?
 
Re: dpc latency from ndis.sys and tcpip.sys?

Hi grumbus. :welcome:

Could you provide missing logs? See POSTING INSTRUCTIONS for DPC/ISR latency, stuttering, cracks/pops.

By the way:
- new bios available.
- the ram sticks should be seated in DIMMA2 and DIMMB2 (i.e., 2nd & 4th slots, starting from the cpu).
- I wasn't able to find a "vengeance rgb" stick of 4GB, or kit of 2 x 4gb sticks, on corsair website. Could you provide the exact model?
 
Last edited:
Re: dpc latency from ndis.sys and tcpip.sys?

xilolee said:
Hi grumbus. :welcome:

Could you provide missing logs? See POSTING INSTRUCTIONS for DPC/ISR latency, stuttering, cracks/pops.

By the way:
- new bios available.
- the ram sticks should be seated in DIMMA2 and DIMMB2 (i.e., 2nd & 4th slots, starting from the cpu).
- I wasn't able to find a "vengeance rgb" stick of 4GB, or kit of 2 x 4gb sticks, on corsair website. Could you provide the exact model?
Click to expand...

OK, i updated the BIOS which seemed to help a little (but there is still pops and crackles in my audio often enough for it to be distracting), and I was mistaken about the RAM: i only have one 8GB stick in DIMMA2 (it came in an 8x4 and only have one currently installed) this is the model CORSAIR Vengeance RGB 32GB (4 x 8GB) DDR4 3000 (PC4-24000) C15 - Intel 100/200 Series Desktop Memory - Newegg.com

here's the link to the new trace I just ran Dropbox - trace.etl
 
Re: [W10V1703b15063 x64] dpc latency from ndis.sys and tcpip.sys?

RAM model not present in MB QVL, and vice versa.
Check if its frequency is 2400MHz, 2133MHz or 1866MHz.
If it's greater, try to set it at (one of) those values.
 

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