1. #1

    Question Win 10 - HD usage at 100% then system freezes

    I have a Dell InsipronOne All in One pc. Recently I've noticed that the computer has been slowing down right after booting into windows and after looking around I found out how to check my system performance and saw that hard drive was running at 100%.

    Within 15min it starts to lock up, first I'm still able move the mouse but nothing responds and then the whole system will freeze forcing me to reboot it. This has rendered it totally useless which is not good because I was using it on a daily basis at my business.

    If I boot into safe mode using msconfig (i looked it up) this issue doesn't happen. I'm not sure what information you need but I will provide whatever is asked for. I looked around for a list of things to post with a help request but I didn't find a list and like I said I'm not sure where to begin. Thanks, Matt
    Attached Thumbnails Attached Thumbnails Win 10 - HD usage at 100% then system freezes-20170722_092341-jpg  
    Last edited by zegron; 07-22-2017 at 09:46 AM. Reason: Added service tag photo


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  2. #2
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    7,484
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1709 x64

    Re: Win 10 - HD usage at 100% then system freezes

    Hi,
    have you tried booting into Clean Boot and see if the issue is present there?

  3. #3

    Re: Win 10 - HD usage at 100% then system freezes

    I used msconfig to do a minimal boot, no start up, no services and the issue does not appear to be there. Is that the same as Clean Boot?

  4. #4
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    7,484
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1709 x64

    Re: Win 10 - HD usage at 100% then system freezes

    Okay, then do this:

    Go back into msconfig and disable the first half of the services and check the box Hide Microsoft Services then test. After that repeat the process but disable only the second half od the services.
    One of those will reproduce the issue, then go one by one until you have found the culprit :)

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