alcoholicsanonymous
New member
- Aug 31, 2015
- 3
Summary
Since upgrading from 8.1 to 10 on the same machine, I periodically get a system-wide stutter, where everything (audio, video, inputs) freezes for 250 to 1000 milliseconds, approximately. The issue occurs regardless of whether audio/video output is happening, but it seems more prevalent while playing, though that may be confirmation bias. This issue did not occur on the same hardware running Windows 8/8.1.
Evidence
LatencyMon looks like this: link
More information: LatencyMon Stats page -- LatencyMon drivers tab
Since ndis.sys is listed as the highest reported DPC execution time, that's where the bulk of my troubleshooting has been focused.
Things I've tried
I've done a lot of Googling, and tried various things, found here and elsewhere, all to no avail. In no particular order...
--
I've about reached the end of things I can find to try myself, and I'm about at my wits end with trial and error, so I come humbly come requesting assistance.
Based on the information requested in similar threads, I've already produced an ETL trace, which can be downloaded here: Google Drive link to CPU.etl file.
Any help or guidance that anyone can provide is greatly appreciated.
Since upgrading from 8.1 to 10 on the same machine, I periodically get a system-wide stutter, where everything (audio, video, inputs) freezes for 250 to 1000 milliseconds, approximately. The issue occurs regardless of whether audio/video output is happening, but it seems more prevalent while playing, though that may be confirmation bias. This issue did not occur on the same hardware running Windows 8/8.1.
Evidence
LatencyMon looks like this: link
More information: LatencyMon Stats page -- LatencyMon drivers tab
Since ndis.sys is listed as the highest reported DPC execution time, that's where the bulk of my troubleshooting has been focused.
Things I've tried
I've done a lot of Googling, and tried various things, found here and elsewhere, all to no avail. In no particular order...
- Disabling hardware devices via Device Manager, to the point I had only a PS2 keyboard and system-critical devices enabled.
- Updating / reinstalling / rolling back drivers, primarily audio devices and network adapters.
- Disabling all network adapters at once.
- Disabling all sound devices at once.
- Switching between my three available network adapters, having only one enabled at any given time.
- Using external (USB) sound device instead of internal.
- Memtest (came back clean)
- Changing BIOS settings related to CPU power saving features.
- Updating to latest BIOS version
- Reinstalling Windows
--
I've about reached the end of things I can find to try myself, and I'm about at my wits end with trial and error, so I come humbly come requesting assistance.
Based on the information requested in similar threads, I've already produced an ETL trace, which can be downloaded here: Google Drive link to CPU.etl file.
Any help or guidance that anyone can provide is greatly appreciated.
