[SOLVED] WU/Store/TSL/Reset connection errors (0x80240437)

FiveCentFather

FiveCentFather

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Joined
Aug 21, 2019
Posts
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Location
Avondale, AZ
I am receiving multiple errors. Neither Windows Update nor MS Store will work. Some websites are either Resetting the connection in Chrome or throwing back a possible TSL security error in Edge.

This is a new to me laptop that I'm trying to get ready for my daughter. I downloaded and installed a Cumulative update (KB4531707) and now nothing works.

DSIM finished with no changes made.

SFC finished with no corrections.

SFCFix found nothing either.

See attached CBS.log.
 
Here, let me:

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
 
This may be a proxy issue:


Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

It's the December 9th Cumulative update, but I'm not totally sure that's what caused the problem. That's just the last thing that downloaded and installed. Should I try rolling that back?
 
Not yet, please try the following:

Restart Windows in Safe Mode w/networking.

Download Windows Repair (All-in-One) Portable


  • Extract the tweaking.com_windows_repair_aio.zip to c:\Windows\TEMP the zip will extract to a folder called Tweaking.com - Windows Repair
  • Execute the file Repair_Windows.exe from the Tweaking.com - Windows Repair folder, accept the Security warning and the EULA
  • Click the button Jump To Repairs
  • Click the Open Repairs button to access the following screen:
    WindowsRepair.png
  • Click the box All Repairs to uncheck all the boxes
  • Check only the following boxes:
    • 16 - Repair Windows Updates
  • Check the box Restart/Shutdown System When Finished > Restart System
  • Click the Start Repairs button
  • When the system reboots, attempt the update again.
 
1. Press the Win+R keys to open the Run dialog.

2. Type WSReset.exe, and click/tap on OK.

Command Prompt Window will appear and disappear after some 30 seconds. MS Store should launch then.
 
Please click on Start, type in Network and Sharing Center, find your network, right-click it, go to properties and disable (uncheck) IPv6.

Press OK to confirm.
 
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