WSUS client machine doesn't accept any Monthly Rollup and Security only patch

gisterian · Aug 30, 2018

One of workstation showing status "no updates needed" about 4 month. Machine can't even see Monthly Rollups and Security only patches. Also I didn't get any errors, problems and etc.
Same while other machines in parallel working and updating fine. I have no idea what going on and why Win 7 acting like that. Any ideas?
Logs in my google drive

Sysnative Windows Update · Aug 30, 2018

Hello and welcome!

Please try the following steps:

Stop the "Windows Updates" service
Rename the \Windows\SoftwareDistribution folder
Restart the "Windows Updates" service
Open a Command Prompt and enter wuauclt /resetauthorization followed by wuauclt /detectnow

Note: Make sure you press Enter after each command.

gisterian · Aug 31, 2018

Still showing no updates needed, but I'm sure that it needs all past 5 monthly patches.
Logs in my google drive

Sysnative Windows Update · Aug 31, 2018

Is the WSUS Service running on the machine?

gisterian · Aug 31, 2018

softwaremaniac said:
Is the WSUS Service running on the machine?

Yes. Also machine says it need updates, but only cumilative or IE updates. Workstation reports that it doesn't need any rollup or security patch.

My WSUS on Server 2008 R2 that located in server side. Other clients doing fine with him.

Sysnative Windows Update · Aug 31, 2018

Thank you. I need to gather some more info. Please do the following.

1. Point your mouse to the lower left corner of your screen and hover there until the Start Screen icon appears. Then move your mouse on to the Start Screen and right-click and choose Command Prompt (Admin).
2. A User Account Control dialog may come up asking for approval. If it does go ahead and allow.
3. A command prompt window will open. Copy/Paste the following into the command-prompt and hit enter.
wmic qfe list brief /format:texttablewsys > "%USERPROFILE%\desktop\hotfix.txt"

4. After the command runs there will be a file on your desktop named hotfix.txt.
5. Please zip/attach this file.

Thank you.

Sysnative Windows Update · Aug 31, 2018

When able, also please carry out all the steps listed here:

Windows Update Forum Posting Instructions

gisterian · Sep 4, 2018

Sorry for late answer.
Did all steps today, but still no results
Hotfix.txt, SFCFix.txt and also fresh logs in my drive

Sysnative Windows Update · Sep 4, 2018

Run SURT and attach CheckSUR.log.

gisterian · Sep 4, 2018

softwaremaniac said:
Run SURT and attach CheckSUR.log.

Here is CheckSUR.log

Sysnative Windows Update · Sep 4, 2018

What are your GPO settings?

gisterian · Sep 4, 2018

softwaremaniac said:
What are your GPO settings?

Nothing except take updates from WSUS Server. Do you think something GPO changed, that is why machine doesn't want take monthly patches?

Sysnative Windows Update · Sep 4, 2018

I'm not sure at this point. That's why I am asking. One thing I'm sure of is that it appears you do not have any corruption on the system.

Please attempt manually installing the latest update using the standalone update package.

gisterian · Sep 4, 2018

softwaremaniac said:
I'm not sure at this point. That's why I am asking. One thing I'm sure of is that it appears you do not have any corruption on the system.

Please attempt manually installing the latest update using the standalone update package.

I will try to install them manually, one by one, also will check if something changes. Okay, thanks for you help, at least we know that we don't have any corruption. So strange situation... Will report if something

Sysnative Windows Update · Sep 4, 2018

OK. Keep me posted.

gisterian · Sep 6, 2018

softwaremaniac said:
OK. Keep me posted.

All patches installing perfect in manual method. But WSUS doesn't "see" needed updates by machine report. Something wrong with reports, I can't figure it out.

Sysnative Windows Update · Sep 6, 2018

Have you tried the following:

Can you delete the computer from WSUS and then force the recreation in WSUS by issuing the following command on the computer in question?

Code:

wuauclt /detectnow /resetauthorization

I know I had you do the command before, but we haven't tried removing the client prior to the command.

gisterian · Sep 6, 2018

softwaremaniac said:
Have you tried the following:

Can you delete the computer from WSUS and then force the recreation in WSUS by issuing the following command on the computer in question?

Code:

wuauclt /detectnow /resetauthorization

I know I had you do the command before, but we haven't tried removing the client prior to the command.

Are you mean run code in client side?
I deleted client from wsus and run code in client side, but it takes long for Wsus find new client. I will report results

Sysnative Windows Update · Sep 6, 2018

Yes, after WSUS finds the client. There will likely be no updates detected as you have manually installed them, but there will be a new update released in cca six days, so you'll be able to check if it's detected.

gisterian · Sep 7, 2018

softwaremaniac said:
Yes, after WSUS finds the client. There will likely be no updates detected as you have manually installed them, but there will be a new update released in cca six days, so you'll be able to check if it's detected.

I had some updates in Wsus that I didn't installed manually. So, still no result. Anyway, thanks for you help.
Maybe reinstalling is better way.

WSUS client machine doesn't accept any Monthly Rollup and Security only patch

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