[SOLVED] WS2016 DISM error 1734 the array bounds are invalid

[Vdub]

Hi,
Please have a look at the attached cbs.log file.
Can not run Windows Update and the start button does not work.
Get the above error when running dism.

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Vdub]

Good evening.
Ran SFCFix.
Error persists.
Please see log files.

 

[Maxstar]

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Vdub]

Thank you.
This worked for the updates.
However start menu still not opening.
Event id 1000 and 1001

 

[Maxstar]

You're welcome. Glad the update problem is resolved.

Could you please post a screenshot of the following window. Settings > Personalization > Start.

 

[Vdub]

Can not get to settings>personallization>start
Left click and right click do not open the start menu.
Tried with a different profile but with the same result.

 

[Maxstar]

Please try to open the settings screen by pressing WIN + R and the run this command ms-settings:.

 

[Vdub]

After hanging for about 60 sec this message appears.

 

[Maxstar]

Please run the System File Checker first and let me know the result.

SFC /Scannow

 

[Vdub]

 

[Maxstar]

You have posted the CBS logs from yesterday?

 

[Vdub]

Hi,
Ran sfc /scannow.
Server rebooted as site has alot of power failures.
Look at this it is working!!

 

[Maxstar]

Hi,

Glad the start menu is working after the reboot the server.
I'll mark this thread as solved then.