[SOLVED] WS2016 DISM error 1734 the array bounds are invalid WSE Management dies with 1067 error.

Jeff Drew

Jeff Drew

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Joined
Jan 22, 2023
Posts
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Switzerland
I have seen this message at least 2 other times. It appears the solution is unique for each case. I have downloaded SFCFix and it can't finish as it runs into the same 1734 error. Windows Essentials Management service is also dying with a 1067 error. The issue seemed to arise after a storage spaces drive failed. I have rebuilt the storages spaces, I have replaced all the drives and migrated to ReFS. The server folders are on that drive in case that has an impact on the answer. The only exceptions are the File History and client backup folders. The server seems to be generally happy in that it isn't logging any events other than the WSE Mgt service dies. Anyway any help will be greatly appreciated.
 

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OK, I got WSE Mgmt service running again. Though I am not sure which step fixed it. I did the following in case someone else runs into this -

1. used regedit to export the key
2. deleted the key
3. ran sfc /scannnow and rebooted
4. merged the service back in
5. ran sfc /scannow and rebooted service wouldn't start
6. renewed the computer certificate
7. restarted the certificate service WSE Mgt wouldn't start
8. replaced C:\ProgramData\Microsoft\Windows Server\Data\DevicesInfo.xml with C:\ProgramData\Microsoft\Windows Server\Data\DevicesInfo.xml.bak service still didn't start
9. renewed the computer certificate and restarted the certificate service. WSE Mgt started, but couldn't setup backup
9. ran wbadmin deleted catalog and the service started and could set up backup (whew)
 
Hi and welcome to Sysnative,

Follow these instructions to remove an update.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.
Code: 
wusa /uninstall /KB:4483229
  • Let me know if it says it was successful or you get the message: The update KB4483229 is not installed on this computer.
 
Hi thanks for the welcome and the response. I got the message: The update KB4483229 is not installed on this computer.
 
Hi,

Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.
Code: 
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
Right-click on the file FRST64.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.
Code: 
KB4483229
  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.
 

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Let's take a look at other updates first.

Step 1. Follow these instructions to remove an update.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.
Code: 
wusa /uninstall /KB:4480961
  • Let me know if it says it was successful or if there are any errors.
  • When you get the message: The update KB44480961 is not installed on this computer, then perform step 2.


Step 2. Follow these instructions to perform a regsearch with FRST.
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.
Code: 
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
Right-click on the file
577bf0efb8088-FRST.png
FRST.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.
Code: 
KB4480961
  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Hi, I ran the next set of instructions and, as predicted, the KB was not installed. Attached is the new SearchReg output.
thanks,
j
 

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Here's the next fix, afterwards we'll need to remove another update as well.

Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Please perform the following instructions again:

Step 1. Try to uninstall the following update:
Code: 
wusa /uninstall /KB:4471321
When you get the message: The update KB4471321 is not installed on this computer, then perform step 2.

Step 2.
1. Open a elevated command prompt and run the following command (to be sure that the COMPONENTS hive is loaded).
Code: 
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
2. Open
577bf0efb8088-FRST.png
FRST64.exe as administrator and perform a registry search for:
Code: 
KB4471321
3. Attach SearchReg.txt in your next reply.
 
Here's the next fix.

Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.


Afterwards run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

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Please post a copy of the Component Based Servicing hive, there are three leftovers to remove.

Export CBS (Component Based Servicing) hive
  • Click on the Start button and type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
    Code: 
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (*.*).

    622dbef75cd3a-Export-CBS-hive.png

  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send > Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
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