[SOLVED] WS2016 DISM error 1734 the array bounds are invalid and other problems

[garnoux]

Hi!
I have a windows 2016 virtual server with a problem similar to the one described threads with same titles.

c:\Windows\System32>%WINDIR%\SysNative\dism.exe /Online /Cleanup-image /Restorehealth


Deployment Image Maintenance and Management Tool

Version: 10.0.14393.4169


Image version: 10.0.14393.4169


[==========================100.0%===================== = =====]

Error: 1734


The array bounds are invalid.


The DISM log file is located in C:\Windows\Logs\DISM\dism.log

So I am requesting help from the forum to resolve this issue and attach the CBS logs as instructed.

Other problems are also present on the server, for example the mssettings part which crashes if you open Windows Update.

Open Windows Explorer and navigate to the C:\Windows\Logs folder.
Right-click the CBS folder and choose Send To > Compressed (Zipped) Folder.
The message will then appear: "Windows cannot create the compressed (zipped) folder here. Do you want it to be placed on the desktop instead?"
Click the Yes button here. A file called CBS.zip will be created on your desktop

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[garnoux]

Hi, thank's.
Here is the output

SFCFix version 3.0.2.1 by niemiro.
Start time: 2024-09-30 21:01:44.730
Microsoft Windows Server 10 Build 14393 - amd64
Using .zip script file at C:\Users\administrateur.*****\Downloads\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-g..rveradmintools-gpmc_31bf3856ad364e35_10.0.14393.7330_none_2bdd33620b60a76f\Group Policy Management.lnk

Successfully copied file C:\Users\administrateur.*****\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-g..rveradmintools-gpmc_31bf3856ad364e35_10.0.14393.7330_none_2bdd33620b60a76f\Group Policy Management.lnk to C:\Windows\WinSxS\amd64_microsoft-windows-g..rveradmintools-gpmc_31bf3856ad364e35_10.0.14393.7330_none_2bdd33620b60a76f\Group Policy Management.lnk.
Successfully copied file C:\Users\administrateur.*****\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-g..rveradmintools-gpmc_31bf3856ad364e35_10.0.14393.5127_none_2bf12fac0b520f4f\Group Policy Management.lnk to C:\Windows\WinSxS\amd64_microsoft-windows-g..rveradmintools-gpmc_31bf3856ad364e35_10.0.14393.5127_none_2bf12fac0b520f4f\Group Policy Management.lnk.

Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-g..rveradmintools-gpmc_31bf3856ad364e35_10.0.14393.7330_none_2bdd33620b60a76f\Group Policy Management.lnk
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-g..rveradmintools-gpmc_31bf3856ad364e35_10.0.14393.7330_none_2bdd33620b60a76f\Group Policy Management.lnk
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2024-09-30 21:01:55.179
Script hash: e3/skPw09/l1g6Kw8OafPytdaeZr+4n9bw87ajC2uZA=
----------------------EOF-----------------------

Output of DISM :



Thank's

 

[Maxstar]

Hi,

This looks good, are there any remaining issues?

 

[garnoux]

Yes, i can't open mssettings for windows update, it crashes instantly after opening.

can open all other categories


dism says


In eventlogs

Nom de l’application défaillante SystemSettings.exe, version : 10.0.14393.82, horodatage : 0x57a55dc6
Nom du module défaillant : Windows.UI.Xaml.dll, version : 10.0.14393.7330, horodatage : 0x66bad5ae
Code d’exception : 0xc000027b
Décalage d’erreur : 0x00000000006d73db
ID du processus défaillant : 0x2034
Heure de début de l’application défaillante : 0x01db140b0a1bb44c
Chemin d’accès de l’application défaillante : C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Chemin d’accès du module défaillant: C:\Windows\System32\Windows.UI.Xaml.dll
ID de rapport : e7e4f295-e97d-49ad-98c9-a384c3a5d714
Nom complet du package défaillant : windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy
ID de l’application relative au package défaillant : microsoft.windows.immersivecontrolpanel

 

[Maxstar]

Hi,

Please run the System File Checker and post the translated result. If it fails attach a new copy of the CBS logs.

SFC /Scannow

 

[garnoux]

Sfc result :

 

[Maxstar]

Please translate the screenshot, however it seems there are no issues found? Is that right.

 

[garnoux]

Yeah sorry, no issues (approximated translation)

Start system analysis. This may take some time.
Start system analysis verification phase.
100% verification is complete.
The Windows Resource Protection program has found no integrity violations.

 

[Maxstar]

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
• Rename FRST64.exe to English.exe.
• Right-click on English.exe and select "Run as administrator". When the tool opens click Yes to disclaimer.
• Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
• Press the Scan button.
• Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
• Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.

 

[garnoux]

Here are the files. Than'ks for your help

 

[Maxstar]

Is the option "password protect sharing" enabled on this server? It seems it is an Hyper-V machine, so I would suggest to disable "password protect sharing" if it's enabled!

References:
- Windows Server 2016: Settings -> Accounts crashes
- Turn off Password Protected Sharing in Windows 11/10

 

[garnoux]

This is a domain controler VM on hyperv
Why it is recommended to disable this ? It seems that i dont have the option in controlpanel



I've disabled the feature by regedit but it does not change my windows settings app problem.
Thank's

 

[Maxstar]

Hi,

Do you have the same issue when you use the built-in Administrator account?

 

[garnoux]

On a domain controller ?

 

[Maxstar]

Don't you have the ability to use that account remotely?

 

[garnoux]

I dont think, not on a domain controller

 

[Maxstar]

Hi,

Open an elevated command prompt, run the following command and attach Services.txt to your next post.

WMIC SERVICE GET caption, name, startmode, state > "%userprofile%\desktop\services.txt"

 

[garnoux]

Here it is

 

[Maxstar]

Open an elevated command prompt, run the following commads and post the result.

sc config UsoSvc start= demand
sc start UsoSvc

...wait a few seconds and run the following commands.

sc query UsoSvc
sc qc UsoSvc