[SOLVED] WS2012 - STATUS_SXS_COMPONENT_STORE_CORRUPT 0x80073712

ankar84 · Jun 13, 2019

I have a SQL server with STATUS_SXS_COMPONENT_STORE_CORRUPT error:

Code:

2019-06-13 06:03:38, Info                  CBS    Appl: Evaluating package applicability for package Package_1_for_KB3138378~31bf3856ad364e35~amd64~~6.2.1.0, applicable state: Installed
2019-06-13 06:03:38, Info                  CSI    00000003 No store version format found; DLL store format 0.0.0.6
2019-06-13 06:03:38, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x4b8ebed8a0
2019-06-13 06:03:38, Info                  CSI    00000005 Creating NT transaction (seq 1), objectname [6]"(null)"
2019-06-13 06:03:38, Info                  CSI    00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x268
2019-06-13 06:03:38, Info                  CSI    00000007 Poqexec successfully registered in [ml:26{13},l:24{12}]"SetupExecute"
2019-06-13 06:03:38, Info                  CSI    00000008@2019/6/13:03:03:38.668 Beginning NT transaction commit...
2019-06-13 06:03:38, Info                  CSI    00000009@2019/6/13:03:03:38.668 CSI perf trace:
CSIPERF:TXCOMMIT;464
2019-06-13 06:03:38, Info                  CSI    0000000a CSI Store 324508231536 (0x0000004b8e32a770) initialized
2019-06-13 06:03:38, Info                  CSI    0000000b@2019/6/13:03:03:38.669 CSI Transaction @0x4b8e344bb0 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [26]"TI5.30744980_2566416501:1/"

2019-06-13 06:03:38, Info                  CSI    0000000c@2019/6/13:03:03:38.675 CSI Transaction @0x4b8e344bb0 destroyed
2019-06-13 06:03:38, Error                 CSI    0000000d@2019/6/13:03:03:38.679 (F) base\wcp\componentstore\storelayout.cpp(2653): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::QueryTlcDataIdentity expression: (null)
[gle=0x80004005]
2019-06-13 06:03:38, Info                  CBS    Added C:\Windows\Logs\CBS\CBS.log to WER report.
2019-06-13 06:03:38, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20190612133130.log to WER report.
2019-06-13 06:03:38, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20190612105309.log to WER report.
2019-06-13 06:03:38, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20190611175404.log to WER report.
2019-06-13 06:03:38, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20190611153741.log to WER report.
2019-06-13 06:03:38, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20190611014301.log to WER report.
2019-06-13 06:03:38, Info                  CBS    Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]
2019-06-13 06:03:38, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2019-06-13 06:03:38, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2019-06-13 06:03:38, Info                  CBS    Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2019-06-13 06:03:38, Error                 CSI    0000000e (F) HRESULT_FROM_WIN32(14098) #905# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::EnumComponentsDeployments(flags = (ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_INCLUDE_PINNED|ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_INCLUDE_INSTALLED|ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_ASSEMBLY_NOT_FOUND_RETURNS_NULL), cComponents = 1)
[gle=0x80073712]
2019-06-13 06:03:38, Info                  CBS    Failed to EnumerateComponentDeployment, component: amd64_microsoft-windows-t..platform-comruntime_31bf3856ad364e35_6.2.9200.21743_none_240dfa58d9d1bf8f [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to load component owners on component: amd64_microsoft-windows-t..platform-comruntime_31bf3856ad364e35_0.0.0.0_none_4a89190a37970f3f, version: 6.2.9200.21743 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to load current component state [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to find or add the component family [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    ComponentAnalyzerEvaluateSelfUpdate call failed. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to evaluate self update [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to evaluate non detect parent update [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to evaluate non parent [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    failed to evaluate single applicability [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to evaluate applicability [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to get applicability on updates [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Error                 CBS    Failed to call external evaluate applicability on package: Package_1_for_KB3138378~31bf3856ad364e35~amd64~~6.2.1.0, Update: 3138378-1_neutral_LDR [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to evaluate external applicability for package update: 3138378-3_neutral_PACKAGE [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB3138378_RTM~31bf3856ad364e35~amd64~~6.2.1.0, Update: 3138378-3_neutral_PACKAGE [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to evaluate external applicability for package update: 3138378-5_neutral_PACKAGE [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB3138378~31bf3856ad364e35~amd64~~6.2.1.0, Update: 3138378-5_neutral_PACKAGE [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to call EvaluateApplicability on internal CBS package. [HRESULT = 0x80073712]
2019-06-13 06:03:38, Info                  CBS    Session: 30744980_2571546775 initialized by client WindowsUpdateAgent.
2019-06-13 06:03:38, Info                  CBS    Appl: detect Parent, Package: Package_for_KB3138378~31bf3856ad364e35~amd64~~6.2.1.0, Parent: Microsoft-Windows-Client-Features-Package-drivers~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2019-06-13 06:03:38, Info                  CBS    Appl: detectParent: package: Package_for_KB3138378~31bf3856ad364e35~amd64~~6.2.1.0, no parent found, go absent
2019-06-13 06:03:38, Info                  CBS    Appl: detect Parent, Package: Package_for_KB3138378~31bf3856ad364e35~amd64~~6.2.1.0, Parent: Microsoft-Windows-TabletPC-Server-InkSupport-Package~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2019-06-13 06:03:38, Info                  CBS    Appl: detectParent: package: Package_for_KB3138378~31bf3856ad364e35~amd64~~6.2.1.0, parent found: Microsoft-Windows-TabletPC-Server-InkSupport-Package~31bf3856ad364e35~amd64~~6.2.9200.16384, state: Installed
2019-06-13 06:03:38, Info                  CBS    Appl: detect Parent, Package: Package_for_KB3138378~31bf3856ad364e35~amd64~~6.2.1.0, disposition state from detectParent: Installed
2019-06-13 06:03:38, Info                  CBS    Appl: Evaluating package applicability for package Package_for_KB3138378~31bf3856ad364e35~amd64~~6.2.1.0, applicable state: Installed
2019-06-13 06:03:38, Info                  CBS    Appl: detect Parent, Package: Package_for_KB3138378_RTM~31bf3856ad364e35~amd64~~6.2.1.0, Parent: Microsoft-Windows-Client-Features-Package-drivers~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2019-06-13 06:03:38, Info                  CBS    Appl: detectParent: package: Package_for_KB3138378_RTM~31bf3856ad364e35~amd64~~6.2.1.0, no parent found, go absent
2019-06-13 06:03:38, Info                  CBS    Appl: detect Parent, Package: Package_for_KB3138378_RTM~31bf3856ad364e35~amd64~~6.2.1.0, Parent: Microsoft-Windows-Embedded-Tablet-Client-Package~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2019-06-13 06:03:38, Info                  CBS    Appl: detectParent: package: Package_for_KB3138378_RTM~31bf3856ad364e35~amd64~~6.2.1.0, no parent found, go absent
2019-06-13 06:03:38, Info                  CBS    Appl: detect Parent, Package: Package_for_KB3138378_RTM~31bf3856ad364e35~amd64~~6.2.1.0, Parent: Microsoft-Windows-TabletPC-Server-InkSupport-Package~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2019-06-13 06:03:38, Info                  CBS    Appl: detectParent: package: Package_for_KB3138378_RTM~31bf3856ad364e35~amd64~~6.2.1.0, parent found: Microsoft-Windows-TabletPC-Server-InkSupport-Package~31bf3856ad364e35~amd64~~6.2.9200.16384, state: Installed
2019-06-13 06:03:38, Info                  CBS    Appl: detect Parent, Package: Package_for_KB3138378_RTM~31bf3856ad364e35~amd64~~6.2.1.0, disposition state from detectParent: Installed
2019-06-13 06:03:38, Info                  CBS    Appl: Evaluating package applicability for package Package_for_KB3138378_RTM~31bf3856ad364e35~amd64~~6.2.1.0, applicable state: Installed
2019-06-13 06:03:38, Info                  CBS    Appl: detect Parent, Package: Package_1_for_KB3138378~31bf3856ad364e35~amd64~~6.2.1.0, Parent: Microsoft-Windows-Client-Features-Package-drivers~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2019-06-13 06:03:38, Info                  CBS    Appl: detectParent: package: Package_1_for_KB3138378~31bf3856ad364e35~amd64~~6.2.1.0, no parent found, go absent
2019-06-13 06:03:38, Info                  CBS    Appl: detect Parent, Package: Package_1_for_KB3138378~31bf3856ad364e35~amd64~~6.2.1.0, Parent: Microsoft-Windows-TabletPC-Server-InkSupport-Package~31bf3856ad364e35~amd64~~6.2.9200.16384, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2019-06-13 06:03:38, Info                  CBS    Appl: detectParent: package: Package_1_for_KB3138378~31bf3856ad364e35~amd64~~6.2.1.0, parent found: Microsoft-Windows-TabletPC-Server-InkSupport-Package~31bf3856ad364e35~amd64~~6.2.9200.16384, state: Installed
2019-06-13 06:03:38, Info                  CBS    Appl: detect Parent, Package: Package_1_for_KB3138378~31bf3856ad364e35~amd64~~6.2.1.0, disposition state from detectParent: Installed
2019-06-13 06:03:38, Info                  CBS    Appl: Evaluating package applicability for package Package_1_for_KB3138378~31bf3856ad364e35~amd64~~6.2.1.0, applicable state: Installed
2019-06-13 06:03:38, Error                 CSI    0000000f@2019/6/13:03:03:38.778 (F) base\wcp\componentstore\storelayout.cpp(2653): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::QueryTlcDataIdentity expression: (null)
[gle=0x80004005]
2019-06-13 06:03:38, Info                  CBS    Added C:\Windows\Logs\CBS\CBS.log to WER report.
2019-06-13 06:03:38, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20190612133130.log to WER report.
2019-06-13 06:03:38, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20190612105309.log to WER report.
2019-06-13 06:03:38, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20190611175404.log to WER report.
2019-06-13 06:03:38, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20190611153741.log to WER report.
2019-06-13 06:03:38, Info                  CBS    Added C:\Windows\Logs\CBS\CbsPersist_20190611014301.log to WER report.
2019-06-13 06:03:38, Info                  CBS    Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]
2019-06-13 06:03:38, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2019-06-13 06:03:38, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2019-06-13 06:03:38, Info                  CBS    Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2019-06-13 06:03:38, Error                 CSI    00000010 (F) HRESULT_FROM_WIN32(14098) #1307# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::EnumComponentsDeployments(flags = (ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_INCLUDE_PINNED|ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_INCLUDE_INSTALLED|ICSIINVENTORY_ENUMCOMPONENTSDEPLOYMENTS_FLAG_ASSEMBLY_NOT_FOUND_RETURNS_NULL), cComponents = 1)
[gle=0x80073712]
2019-06-13 06:03:38, Info                  CBS    Failed to EnumerateComponentDeployment, component: amd64_microsoft-windows-t..platform-comruntime_31bf3856ad364e35_6.2.9200.21743_none_240dfa58d9d1bf8f [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to load component owners on component: amd64_microsoft-windows-t..platform-comruntime_31bf3856ad364e35_0.0.0.0_none_4a89190a37970f3f, version: 6.2.9200.21743 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to load current component state [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to find or add the component family [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    ComponentAnalyzerEvaluateSelfUpdate call failed. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to evaluate self update [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to evaluate non detect parent update [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to evaluate non parent [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    failed to evaluate single applicability [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to evaluate applicability [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to get applicability on updates [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Error                 CBS    Failed to call external evaluate applicability on package: Package_1_for_KB3138378~31bf3856ad364e35~amd64~~6.2.1.0, Update: 3138378-1_neutral_LDR [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to evaluate external applicability for package update: 3138378-3_neutral_PACKAGE [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB3138378_RTM~31bf3856ad364e35~amd64~~6.2.1.0, Update: 3138378-3_neutral_PACKAGE [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to evaluate external applicability for package update: 3138378-5_neutral_PACKAGE [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB3138378~31bf3856ad364e35~amd64~~6.2.1.0, Update: 3138378-5_neutral_PACKAGE [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2019-06-13 06:03:38, Info                  CBS    Failed to call EvaluateApplicability on internal CBS package. [HRESULT = 0x80073712]
2019-06-13 06:03:38, Info                  CBS    Session: 30744980_2572816891 initialized by client WindowsUpdateAgent.
2019-06-13 06:03:38, Info                  CBS    Appl: detect Parent, Package: Package_for_KB3138378~31bf3856ad364e35~amd64~~6.2.1.0, Parent: Microsoft-Windows-Client-Features-Package-drive

SFCFix shows Error: 0x800f081f at DISM stage

sfc /scannow did not find any integrity violations. Who would doubt that.

c:\Windows\System32\config\COMPONENTS was in-use even after server restart, so I used FRST to copy that. Don't know for sure it is a right way or not, but file size looks like true. But I can't use any cloud storage. I can attach it split i 2 archive parts (by 7zip)

CBS.log + DISM.log are attached

ankar84 · Jun 13, 2019

SFCFix log

Code:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-06-13 12:25:50.450
Microsoft Windows Server 2012  - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-06-13 12:40:26.534
----------------------EOF-----------------------

Attachnemt need to be renamed from COMPONENTS.7z to COMPONENTS.7z.001
It is a first part of two parts.

ankar84 · Jun 13, 2019

Second part of Components
Attachnemt need to be renamed from COMPONENTS.7z to COMPONENTS.7z.002
Plus export of HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\
Hope someone can help.

ankar84 · Jun 14, 2019

fresh cbs.logs

ankar84 · Jun 18, 2019

Now command DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:F:\Sources\Install.wim:1 /LimitAccess is executing more then 12 hours. I think it is stuck.

Sysnative Windows Update · Jun 24, 2019

Hello and welcome!

Apologies for the delay! Are you still in need of assistance?

ankar84 · Jun 26, 2019

softwaremaniac said:
Hello and welcome!

Apologies for the delay! Are you still in need of assistance?

Hi, I'm on vacation now, but yes, I still need assistance with that problem server.

Sysnative Windows Update · Jun 27, 2019

OK, I'll be on vacation from July 15th.

ankar84 · Jun 27, 2019

softwaremaniac said:
OK, I'll be on vacation from July 15th.

Ok.
I give the link to that thread to my colleagues, and they will do all if your recommendations.
So, please help us to fix that server.

Sysnative Windows Update · Jun 28, 2019

Please do the following:

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service and just provide the link here.

ankar84 · Jun 29, 2019

softwaremaniac said:
Please do the following:

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service and just provide the link here.

Components file is posted in post #2 WS2012 - STATUS_SXS_COMPONENT_STORE_CORRUPT 0x80073712 and post #3 WS2012 - STATUS_SXS_COMPONENT_STORE_CORRUPT 0x80073712 as two part of 7zip multipart archive.
But if it is not good, wi will try to upload new one.

Sysnative Windows Update · Jun 30, 2019

Upload it again as a single zip file.

ankar84 · Jul 1, 2019

softwaremaniac said:
Upload it again as a single zip file.

COMPONENTS.zip

Sysnative Windows Update · Jul 1, 2019

Remove Update Manually
1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:3138378

4. Let me know if it says it was successful or if there are any errors.

ankar84 · Jul 2, 2019

softwaremaniac said:
Remove Update Manually
1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:3138378

4. Let me know if it says it was successful or if there are any errors.

wusa /uninstall /KB:3138378

[Window Title]
Windows Update Standalone Installer

[Main Instruction]
Windows Update Standalone Installer

[Content]
The update KB3138378 is not installed on this computer.

[OK]

ankar84 · Jul 5, 2019

softwaremaniac said:
Remove Update Manually
1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter
wusa /uninstall /KB:3138378

4. Let me know if it says it was successful or if there are any errors.

The update KB3138378 is not installed on this computer.
What to do next?

Sysnative Windows Update · Jul 13, 2019

FRST Registry Search
1. Click your Start button and type in cmd. Press Enter.
2. Copy paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

3. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
4. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
5. Copy and paste 6.2.9200.21743 into the Search box and click the Search Registry button.
6. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.

ankar84 · Jul 18, 2019

softwaremaniac said:
FRST Registry Search
1. Click your Start button and type in cmd. Press Enter.
2. Copy paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

3. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
4. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
5. Copy and paste 6.2.9200.21743 into the Search box and click the Search Registry button.
6. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.

Search results are attached to that post.

Sysnative Windows Update · Aug 2, 2019

Hi!

Is this still an issue?

I will be returning on Monday.

ankar84 · Aug 5, 2019

softwaremaniac said:
Is this still an issue?

Hi, softwaremaniac
Yes, we are still need your assistence with that issue a lot!

[SOLVED] WS2012 - STATUS_SXS_COMPONENT_STORE_CORRUPT 0x80073712

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