[SOLVED] [WinServer2012R2Essentials] Component store corrupted. 0x80073712 & Error 14098

[Intrepid]

Windows Server 2012R2 Essentials
RE: StartComponentCleanup Task fails
DISM giving contradictory results

My StartComponentCleanup task in Tasks Scheduler was failing with the error:
Last Run Result: The component store has been corrupted. (0x80073712).

The task is located in Task Sheduler under Microsoft, Windows, Servicing

No problem, I thought - over to elevated command prompt and DISM.


>DISM /Online /Cleanup-Image /ScanHealth
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
[==========================100.0%==========================]
No component store corruption detected.
The operation completed successfully.


OK Great, should be ready to clean.


>DISM /Online /Cleanup-Image /StartComponentCleanup
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
[==========================100.0%==========================]
Error: 14098
The component store has been corrupted.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

Odd, let’s fix that up.

>DISM /Online /Cleanup-Image /RestoreHealth
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was repaired.
The operation completed successfully.

Let’s be safe and re-scan.

>DISM /Online /Cleanup-Image /ScanHealth
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
[==========================100.0%==========================]
No component store corruption detected.
The operation completed successfully.


And on to cleanup


>DISM /Online /Cleanup-Image /StartComponentCleanup
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
[==========================100.0%==========================]
Error: 14098
The component store has been corrupted.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


I’m totally at a loss. How can it report as non-corrupted, repaired and corrupted all in quick succession????
Unsure how to fix. Windows Updates works fine and we have no other symptoms except that the StartComponentCleanup Task always fails as explained above.

Thank You!!!

 

[BrianDrab]

Re: Component store has been corrupted. (0x80073712) and Error: 14098

Hi and welcome to Sysnative. Sorry for the delay. Do you still need assistance? So we are meeting expectations I also wanted to let you know that I will be on vacation until May 10th. There are other helpers that may pick up the this thread but if they don't you can expect a response on the 10th or 11th at the latest.

Please let me know however if you still need assistance and I'll check back in at that time.

Thank you.

 

[Intrepid]

Re: Component store has been corrupted. (0x80073712) and Error: 14098

Yes, I do. Thanks BrianDrab.

 

[Intrepid]

Re: Component store has been corrupted. (0x80073712) and Error: 14098

I don't see an obvious solution it the log files. Can anyone help analyze these (short) log files? Thank You!

I have attached:

Fresh Log Files generated after this command with corrupt message: DISM /Online /Cleanup-Image /StartComponentCleanup
CBS [StartComponentCleanup].log View attachment CBS [StartComponentCleanup].log
dism [StartComponentCleanup].og View attachment dism [StartComponentCleanup].log

Fresh Log Files generated after this command with success message: Dism /Online /Cleanup-Image /RestoreHealth
CBS [RestoreHealth].log View attachment CBS [RestoreHealth].log
dism [RestoreHealth].log View attachment dism [RestoreHealth].log

 

[Intrepid]

Re: Component store has been corrupted. (0x80073712) and Error: 14098

And here is my CBS.zip : SendTransfer | Download Large Files
(Download Button in Lower Right Corner of page)

Thank You!

 

[Intrepid]

Re: Component store has been corrupted. (0x80073712) and Error: 14098

-------------------------------------------------------------------------
SOLUTION: Antivirus Conflict
It was ESET File Security for Microsoft Windows Server v.6.3.12010.0
Added an exclusion for C:\Windows\WinSxS
Also added an exclusion for process dism.exe
-------------------------------------------------------------------------

 

[BrianDrab]

Re: [WinServer2012R2Essentials] Component store corrupted. 0x80073712 & Error 14098

Thank you very much for sharing your solution!!