[SOLVED] WindowsUpdate_80073701

[alidre]

hello everyone i need your help with windows update with it keep showing the error 80073701 everytime I receive an a monthly rollup for win 7 (64bit).


your help is highly appreciated

 

[Sysnative Windows Update]

Hello and welcome! Please follow our Posting Instructions:

Windows Update Forum Posting Instructions

 

[alidre]

hello [FONT=&quot]softwaremaniac[/FONT]

sorry for the late reply

i did the steps in the instructions and I've uploaded the CBS logs

​

Dropbox - CBS - Simplify your life

 

[Sysnative Windows Update]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put
   tags around the log to break up the text.

Afterwards, run SURT and attach CheckSUR.log.

 

[alidre]

SFCFix version 3.0.1.0 by niemiro.Start time: 2019-01-18 16:55:06.632
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Ali Dre\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\windows\Temp\CheckSur\WinSxS\Manifests
Successfully took permissions for file or folder C:\windows\Temp\CheckSur\Servicing\Packages


Successfully copied file C:\Users\Ali Dre\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-ie-f12tools.resources_31bf3856ad364e35_11.2.9600.18952_en-us_30aedb7411c711ce.manifest to C:\windows\Temp\CheckSur\WinSxS\Manifests\x86_microsoft-windows-ie-f12tools.resources_31bf3856ad364e35_11.2.9600.18952_en-us_30aedb7411c711ce.manifest.


Successfully copied file C:\Users\Ali Dre\AppData\Local\niemiro\Archive\Packages\Package_1465_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.cat to C:\windows\Temp\CheckSur\Servicing\Packages\Package_1465_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.cat.


Successfully copied file C:\Users\Ali Dre\AppData\Local\niemiro\Archive\Packages\Package_1465_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.mum to C:\windows\Temp\CheckSur\Servicing\Packages\Package_1465_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.mum.


Successfully copied file C:\Users\Ali Dre\AppData\Local\niemiro\Archive\Packages\Package_1466_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.cat to C:\windows\Temp\CheckSur\Servicing\Packages\Package_1466_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.cat.


Successfully copied file C:\Users\Ali Dre\AppData\Local\niemiro\Archive\Packages\Package_1466_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.mum to C:\windows\Temp\CheckSur\Servicing\Packages\Package_1466_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.mum.


Successfully copied file C:\Users\Ali Dre\AppData\Local\niemiro\Archive\Packages\Package_1467_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.cat to C:\windows\Temp\CheckSur\Servicing\Packages\Package_1467_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.cat.


Successfully copied file C:\Users\Ali Dre\AppData\Local\niemiro\Archive\Packages\Package_1467_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.mum to C:\windows\Temp\CheckSur\Servicing\Packages\Package_1467_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.mum.


Successfully copied file C:\Users\Ali Dre\AppData\Local\niemiro\Archive\Packages\Package_1468_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.cat to C:\windows\Temp\CheckSur\Servicing\Packages\Package_1468_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.cat.


Successfully copied file C:\Users\Ali Dre\AppData\Local\niemiro\Archive\Packages\Package_1468_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.mum to C:\windows\Temp\CheckSur\Servicing\Packages\Package_1468_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.mum.


Successfully copied file C:\Users\Ali Dre\AppData\Local\niemiro\Archive\Packages\Package_1469_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.cat to C:\windows\Temp\CheckSur\Servicing\Packages\Package_1469_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.cat.


Successfully copied file C:\Users\Ali Dre\AppData\Local\niemiro\Archive\Packages\Package_1469_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.mum to C:\windows\Temp\CheckSur\Servicing\Packages\Package_1469_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.mum.


Successfully copied file C:\Users\Ali Dre\AppData\Local\niemiro\Archive\Packages\Package_1470_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.cat to C:\windows\Temp\CheckSur\Servicing\Packages\Package_1470_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.cat.


Successfully copied file C:\Users\Ali Dre\AppData\Local\niemiro\Archive\Packages\Package_1470_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.mum to C:\windows\Temp\CheckSur\Servicing\Packages\Package_1470_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.mum.


Successfully copied file C:\Users\Ali Dre\AppData\Local\niemiro\Archive\Packages\Package_1471_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.cat to C:\windows\Temp\CheckSur\Servicing\Packages\Package_1471_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.cat.


Successfully copied file C:\Users\Ali Dre\AppData\Local\niemiro\Archive\Packages\Package_1471_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.mum to C:\windows\Temp\CheckSur\Servicing\Packages\Package_1471_for_KB4284842~31bf3856ad364e35~amd64~~6.1.1.5.mum.


Successfully copied file C:\Users\Ali Dre\AppData\Local\niemiro\Archive\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24180.1.8.cat to C:\windows\Temp\CheckSur\Servicing\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24180.1.8.cat.


Successfully copied file C:\Users\Ali Dre\AppData\Local\niemiro\Archive\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24180.1.8.mum to C:\windows\Temp\CheckSur\Servicing\Packages\Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.24180.1.8.mum.




Successfully restored ownership for C:\windows\Temp\CheckSur\WinSxS\Manifests
Successfully restored permissions on C:\windows\Temp\CheckSur\WinSxS\Manifests
Successfully restored ownership for C:\windows\Temp\CheckSur\Servicing\Packages
Successfully restored permissions on C:\windows\Temp\CheckSur\Servicing\Packages
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2019-01-18 16:55:10.196
Script hash: YrzZp+KS4FMAdQL1plrE03okGMI4eeMyvDC6cGjz8pk=
----------------------EOF-----------------------

 

[Sysnative Windows Update]

Good. Now run SURT and attach CheckSUR.log.

 

[alidre]

im running the SURT at the moment and i'll attach the logs ASAP:smile9:

 

[alidre]

Hi softwaremaniac

kindly find the attached
https://www.dropbox.com/sh/6i3kbi098rkuehe/AAAbqWLHjuENjcsuTVZxn0m4a?dl=0






​

 

[Sysnative Windows Update]

Very strange. Did you run SURT after the fix?

 

[alidre]

yes.. i did

 

[Sysnative Windows Update]

Strange, it didn't fix anything. Can you retry please?

 

[alidre]

hi and sorry for the late reply


i've run the SURT again and as attached is the result

Dropbox - CheckSUR (1).log - Simplify your life

 

[Sysnative Windows Update]

Good. Please attempt updates again and attach CBS.log if any fail.

 

[alidre]

Hi

[FONT=&quot]softwaremaniac[/FONT] ​

i've run the updates and it fails again. attached is link for CBS logs


Dropbox - CBS (2).zip

 

[Sysnative Windows Update]

FRST Registry Search
1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste KB4457144 into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
9. You may close any remaining open windows now.

 

[alidre]

Hello...

kindly find the attached...


Dropbox - SearchReg.txt

 

[Sysnative Windows Update]

Hi!

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and if any fail, attach CBS.log.

 

[alidre]

Thank you so much for your help. I really appreciate it and its back to normal

 

[Sysnative Windows Update]

Excellent! Take care!