[SOLVED] Windows7 64bit sp1 Update KB4480970 fails with error 80073701

[zxmqwer]

Hello,

My OS:Windows7 64bit sp1

Help is resolving this is much appreciated.


Ran SFCFix - logs attached


CBS logs are at: [NO-PARSE]https://we.tl/t-Ixg2dG5QjO[/NO-PARSE]


Thanks!

 

[Sysnative Windows Update]

Hi!

Please re-run SURT again and leave it running to completion. Thank you.

 

[zxmqwer]

OK,Re-run SURT - logs attached.

Thanks!

 

[Sysnative Windows Update]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put
   tags around the log to break up the text.

After7wards, run SURT and attach CheckSUR.log.

 

[zxmqwer]

Hi,

OK,Run SFCFix Script - logs attached.


Thanks!

 

[Sysnative Windows Update]

Please run SURT and attach CheckSUR.log.

 

[zxmqwer]

Hi,

How to operate?


Thanks!

 

[Sysnative Windows Update]

Hi, I don't understand the question. If you mean what you should do, you should use System Update Readiness Tool as you have previously done and wait for it to complete. Once done, provide me with the CheckSUR.log.

Windows7 64bit sp1 Update KB4480970 fails with error 80073701

 

[zxmqwer]

Hi,I mean What should I do.What's System Update Readiness Tool ?

 

[Sysnative Windows Update]

Hi!

Follow the step number 3 here for SURT: Windows Update Forum Posting Instructions

 

[zxmqwer]

Hi,

SFCFix:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-02-19 11:25:19.081
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 27
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2019-02-19 11:29:15.409
----------------------EOF-----------------------



CBS.zip URL:
Download CBS.zip

 

[Sysnative Windows Update]

Thanks!

FRST Registry Search
1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste KB4457144 into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
9. You may close any remaining open windows now.

 

[zxmqwer]

Hi,
Run FRST64 - logs attached.

Thanks!

 

[Sysnative Windows Update]

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Try updates and if any fail, attach CBS.log.

 

[zxmqwer]

Hi,
Run FRST64 - logs attached.

Thanks!

 

[Sysnative Windows Update]

Try updates please.

 

[zxmqwer]

Hi,
Why not Update KB4480970?

 

[Sysnative Windows Update]

Hi!

The KB you mention has been superseded and is no longer needed. Please install any important updates that are offered and let me know if they work now.

If not, please attach CBS.log.

 

[zxmqwer]

Hi,
Oh，
KB4486563，The KB installation was successful!

 

[Sysnative Windows Update]

Great! That means the issue has been resolved :) Take care!