[SOLVED] Windows updates Server 2008 R2 - error 80004005 - suspect related to KB4093118

[AnotherWinSysdmin]

Hi Team,

SFC /scannow results:

"Windows Resource Protection did not find any integrity violations."

System Update Readiness Tool results:

Completes - everything looks fine, completing without error, some updates install, but all the security roll up updates fail - from KB4054518 onwards.

SFCFix results:

No corruptions were detected.

I've included a Zip of the CBS log file - but I believe the culprit is to be found here (from a previous attempt to resolve this):

2018-07-03 10:55:55, Error CBS Failed. Attempted to uninstall a version of a non-driver component that is not installed, version: 0X600011db15ca3, component: amd64_microsoft-windows-m..do-backcompat-tlb60_31bf3856ad364e35_6.1.7601.23715_none_4b8dbf8520ae4ce5, owner: Package_854_for_KB4015549~31bf3856ad364e35~amd64~~6.1.1.3.4015549-2880_neutral_LDR [HRESULT = 0x80004005 - E_FAIL]
2018-07-03 10:55:55, Info CBS Failed to mergecomponent [HRESULT = 0x80004005 - E_FAIL]
2018-07-03 10:55:55, Info CBS ComponentAnalyzerUninstallDeployment: Failed on update: 4015549-2880_neutral_LDR [HRESULT = 0x80004005 - E_FAIL]
2018-07-03 10:55:55, Info CBS Failed to execute item[0] in Package: Package_854_for_KB4015549~31bf3856ad364e35~amd64~~6.1.1.3, Update: 4015549-2880_neutral_LDR [HRESULT = 0x80004005 - E_FAIL]
2018-07-03 10:55:55, Info CBS Failed to execute execution update. [HRESULT = 0x80004005 - E_FAIL]
2018-07-03 10:55:55, Info CBS Failed to execute execution package: Package_854_for_KB4015549~31bf3856ad364e35~amd64~~6.1.1.3 [HRESULT = 0x80004005 - E_FAIL]
2018-07-03 10:55:55, Info CBS Failed to prepare execution [HRESULT = 0x80004005 - E_FAIL]
2018-07-03 10:55:55, Info CSI 00000010@2018/7/2:22:55:55.308 CSI Transaction @0xe3b90d0 destroyed
2018-07-03 10:55:55, Info CBS Perf: InstallUninstallChain complete.
2018-07-03 10:55:55, Info CBS Failed to execute execution chain. [HRESULT = 0x80004005 - E_FAIL]
2018-07-03 10:55:55, Error CBS Failed to process single phase execution. [HRESULT = 0x80004005 - E_FAIL]
2018-07-03 10:55:55, Info CBS WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~7601.23964.1.2, status: 0x80004005, failure source: Execute, start state: Staged, target state: Installed, client id: WindowsUpdateAgent
2018-07-03 10:55:55, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

I've also run a couple of tests with FRST to try and find out the troublesome update - there is nothing in the Filesystem, but a search of the registry shows lots of references - I believe this is what is causing all of my pain and anguish. See attached:

View attachment SFCFix.txtView attachment Search.txtView attachment FRST.txtView attachment SearchReg.zip

The CBS log folder is available at:

Download CBS.zip from Sendspace.com - send big files the easy way

Thanks

 

[Sysnative Windows Update]

Hello and welcome!

FRST Registry Search
1. Click your Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Windows Features dialog. Wait until this dialog populates with information. If this does not happen for some reason, please continue with the steps anyway.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps.
5. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
6. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
7. Copy and paste KB4015549 into the Search box and click the Search Registry button.
8. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
9. You may close any remaining open windows now.

 

[AnotherWinSysdmin]

Please find the attached:

View attachment SearchReg.zip

 

[Sysnative Windows Update]

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
3. Extract it.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
4. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
5. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
7. Try updates and if any fail, attach CBS.log.

 

[AnotherWinSysdmin]

You are a Scholar and a Gentleman!

I also see where my attempts to fix it myself failed - I was on the right track, just not quite on the mark.

Thank you once again.

 

[Sysnative Windows Update]

Thanks for letting me know! Take care!