Windows Updates not downloading/installing

H

Haelu

Member
Joined
Mar 14, 2015
Posts
16
I have 5 updates that just wont come, this started maybe 2 weeks ago. I think maybe some updates have come since then, but the 5 are security updates. KB3004375 - KB3046049. I have already tried sfc /scannow and the System Update readiness tool. I have noticed this issue before but it seemed to somehow resolve itself. I have also done a boot scan with my virus software and still the problem persists. Any help would be greatly appreciatedView attachment SFCFix.txt

I keep trying to upload my CBS zip but it's not working. Is there another way I can send it?

Dan
 
Hi,

Sorry for the delay, I have just returned from my holidays.

Are updates still failing on this machine?

If yes please run SFC /SCANNOW again and upload a new copy of the CBS folder to DropBox.
 
View attachment 11404Hi,

Yes, it seems that the same 5 updates simply refuse to download, but the ones released after that dl and install. Oh now it appears to be 6.
I just attached it here, it's small now it seems
 
Please follow the instructions Here to run the System Update Readiness Tool. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
C:\Windows\Logs\CBS\CheckSUR.log
C:\Windows\Logs\CBS\CheckSUR.persist.log
 
Ok here's those files.
I already had that program so I guess I have tried installing this one before I came to the forum
 

Attachments

oh copy paste -



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-04-10 17:12


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 1240
No errors detected
 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-04-10 17:12


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 1240
No errors detected
 
I am not seeing any corruptions in these logs.

Windows Update Log

  1. Click on the Start button -> Inside the search box copy and paste the following command
    cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt"
  2. Please go to your desktop and attach WindowsUpdate.txt to your next post
 
Ah I wish I knew the exact error sooner, this error is really common and very easy to fix (8024200d).

Code: 
2015-04-09	20:52:54:301	1220	2d0	Report	REPORT EVENT: {81DD1B60-C1E9-4566-89DA-BF0370AD54A4}	2015-04-09 20:52:49:301+0300	1	182	101	{94A9CE1D-6901-440F-8000-1B7ADB1D711D}	200	8024200d	AutomaticUpdates	Failure	Content Install	Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows 7 for x64-based Systems (KB3004375).

2015-04-09	20:52:59:599	1220	2d0	Report	REPORT EVENT: {2E2552DF-2853-4DEE-80C4-CE97DC52BA2E}	2015-04-09 20:52:54:599+0300	1	182	101	{EAA88B5A-5252-4B04-AA62-358473E56FAB}	200	[COLOR="#FF0000"]8024200d	[/COLOR]AutomaticUpdates	Failure	Content Install	Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows 7 for x64-based Systems (KB3046049).

Please download the following files and run the installer for each:
https://www.microsoft.com/en-us/download/details.aspx?id=46287
Download Security Update for Windows 7 for x64-based Systems (KB3004375) from Official Microsoft Download Center
 
I need a bit more information than they both failed, how did they fail? what was the error? Can you upload another WindowsUpdate log
 
Ok sorry. The installer looked like it was working and then finally just said failed at the top. I'll send over the log when I get a chance..
 
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