S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 12, 2020 #21 Can you make a screen recording of the issue with OBS or similar so I can see what is going on?
D donathon Well-known member Joined Sep 4, 2018 Posts 58 May 12, 2020 #22 Hi, Here is the video: Link
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 12, 2020 #23 Thank you. This was very helpful! Restart Windows in Safe Mode w/networking. Download Windows Repair (All-in-One) Portable Extract the tweaking.com_windows_repair_aio.zip to c:\Windows\TEMP the zip will extract to a folder called Tweaking.com - Windows Repair Execute the file Repair_Windows.exe from the Tweaking.com - Windows Repair folder, accept the Security warning and the EULA Click the button Jump To Repairs Click the Open Repairs button to access the following screen: Click the box All Repairs to uncheck all the boxes Check only the following boxes: 16 - Repair Windows Updates Check the box Restart/Shutdown System When Finished > Restart System Click the Start Repairs button When the system reboots, attempt the update again.
Thank you. This was very helpful! Restart Windows in Safe Mode w/networking. Download Windows Repair (All-in-One) Portable Extract the tweaking.com_windows_repair_aio.zip to c:\Windows\TEMP the zip will extract to a folder called Tweaking.com - Windows Repair Execute the file Repair_Windows.exe from the Tweaking.com - Windows Repair folder, accept the Security warning and the EULA Click the button Jump To Repairs Click the Open Repairs button to access the following screen: Click the box All Repairs to uncheck all the boxes Check only the following boxes: 16 - Repair Windows Updates Check the box Restart/Shutdown System When Finished > Restart System Click the Start Repairs button When the system reboots, attempt the update again.
D donathon Well-known member Joined Sep 4, 2018 Posts 58 May 12, 2020 #24 Hi, I did that and the result is the same. But now there are 54 updates.
D donathon Well-known member Joined Sep 4, 2018 Posts 58 May 12, 2020 #26 Strange. Almost all except 1 are MS office 2013
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 12, 2020 #27 All of them are Office, I think this is a bug: After installing Office 2016 Windows 10 keeps trying to update the uninstalled Office 2013
All of them are Office, I think this is a bug: After installing Office 2016 Windows 10 keeps trying to update the uninstalled Office 2013
D donathon Well-known member Joined Sep 4, 2018 Posts 58 May 12, 2020 #28 Hi, So the link talked about removing office 2013 and replacing with office 2016. But I would need 2013 in my case. So I tried removing and re-installing 2013 but it does not help and now I get 70+ updates all relating to MS office??
Hi, So the link talked about removing office 2013 and replacing with office 2016. But I would need 2013 in my case. So I tried removing and re-installing 2013 but it does not help and now I get 70+ updates all relating to MS office??
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 12, 2020 #29 Hi! You get the same loop as before?
D donathon Well-known member Joined Sep 4, 2018 Posts 58 May 12, 2020 #30 Yes, after I used the fixup tool to remove MS Office entirely, one update remains. It's still in a loop.
Yes, after I used the fixup tool to remove MS Office entirely, one update remains. It's still in a loop.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 16, 2020 #31 What was installed before Windows Defender?
D donathon Well-known member Joined Sep 4, 2018 Posts 58 May 16, 2020 #32 You mean virus scan? Windows defender comes default from windows.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 16, 2020 #33 Yes, is there anything else on the system?
D donathon Well-known member Joined Sep 4, 2018 Posts 58 May 16, 2020 #34 Hi, Here is the list of installed programs: Attachments programs.txt 19.4 KB · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 16, 2020 #35 Hi! Is it possible to remove Sophos?
D donathon Well-known member Joined Sep 4, 2018 Posts 58 May 16, 2020 #36 I have uninstalled SOphos. Unfortunately, it's the same result.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 16, 2020 #37 Let's see if it was fully removed: Step#1 - FRST Scan 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer. 3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked). 4. Press Scan button. 5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop) 6. Please attach the log back here. 7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
Let's see if it was fully removed: Step#1 - FRST Scan 1. Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the 64-bit Version so please ensure you download that one. 2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer. 3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked). 4. Press Scan button. 5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop) 6. Please attach the log back here. 7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
D donathon Well-known member Joined Sep 4, 2018 Posts 58 May 17, 2020 #38 Hi, The scan result Attachments FRST Scan.zip 20.8 KB · Views: 1
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 17, 2020 #39 As there were problems and bootloops with MSRT updates in the past, I would hide it.