Windows Updates Fail

J

Jeezy294

Member
Joined
Apr 19, 2015
Posts
15
I've been having trouble with my windows updates for a while now, and I think the cause is because some things in the registry are corrupt or missing. Components was missing but I managed to load the hive, but that did not fix it. I've also tried system refreshes and restores, but those always fail. I even tried to install windows 10 but it failed as well. I have windows 8 and a 64-bit operating system. Starting to run out of options so any help is greatly appreciated!

Would like to also note that about a year ago it would automatically log me into a temporary account instead of my own for windows so I think I messed with the registry then to make that stop. That could be one of the causes.

Thanks!
 
Hello and welcome to the forum

SFC /SCANNOW
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt (Admin) => Press Yes on the prompt
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with rest of the steps.
Convert CBS.log to CBS.txt
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run => Inside the run box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  3. Press Enter
  4. Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
  5. Please upload CBS_{Username}_{Date}.txt to this thread.
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

Download and Run SFCFix

Please download and run SFCFix from >Here<

It will take about 15 minutes to process. Once the scan has completed a notepad file will launch with the results. Please copy and paste the entire contents of the results and post them back into this thread. Please put [CODE][/CODE] tags around the log to break up the text.
 
When I do SFC /SCANNOW on the Admin Command Prompt I get the error "Windows Resource Protection could not perform the requested operation" right away.
 
At what point did that error come appear with SFCFix?

Export CBS folder

  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on File Explorer
  3. Double-click on the C: drive, scroll down to, and double click on the Windows folder.
  4. Find and double click on the Logs folder.
  5. Right-click on the CBS folder, and select Copy.
  6. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
  7. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
  8. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
  9. Please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.zip For example "CBS_Go The Power_1803.Zip"
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
Found the error:
Code: 
2015-04-24 15:02:34, Info                  CBS    Failed to load the COMPONENTS hive from 'C:\Windows\System32\config\COMPONENTS' into registry key 'HKLM\COMPONENTS'. [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-04-24 15:02:34, Info                  CBS    Failed to load component store [HRESULT = 0x800703f1 - ERROR_BADDB]


Can you please go the following location C:\Windows\System32\config and look for the following files:
-COMPONENTS
-Any other files that start with the word COMPONENTS
-Or any files that have a similar name to COMPONENTS (it could be spelt different, have a number, a symbol etc)
If you find any please create a folder on your desktop and copy and paste all these files into this folder.
Next can you please zip this folder -> Please name this zip file to COMPONENTS_{Insert forum username here}_{insert todays Date here}.zip For example "COMPONENTS_Go The Power_1803.Zip"
Once done, upload them for me to analyze. The file may be too big to attach to this post, please use either Dropbox or One Drive.

  1. Click on the
    Win7Orb_zps4dae3b32.jpg
    button. Inside the search box type in CMD
  2. Right click on CMD => Choose Run as Administrator
  3. Inside the Command Prompt windows copy and paste the following commands
    dir %systemroot%\System32\config >1&&notepad 1
  4. Please post the contents of the notepad file back into this thread
 
Here are the COMPONENTS

https://www.dropbox.com/s/xudwfvsen5f05dr/COMPONENTS_Jeezy294_0427.Zip.zip?dl=0

Here's what came in the notepad when i pasted that in CMD

Volume in drive C has no label. Volume Serial Number is F475-5D4D


Directory of C:\Windows\System32\config


04/23/2015 06:08 PM <DIR> .
04/23/2015 06:08 PM <DIR> ..
08/30/2012 04:54 AM 262,144 BCD-Template
06/29/2014 09:07 PM 36,413,440 COMPONENTS
06/29/2014 08:49 PM 36,667,392 COMPONENTS.iobit
06/29/2014 09:07 PM 36,413,440 COMPONENTS.iodefrag.bak
04/19/2015 12:07 AM 262,144 COMPONENTS.LOG
04/23/2015 06:08 PM 360,448 DEFAULT
12/05/2013 10:50 AM 294,912 DEFAULT.iobit
04/23/2015 06:08 PM 360,448 DEFAULT.iodefrag.bak
07/26/2012 12:26 AM 0 DEFAULT.LOG
04/25/2015 03:04 AM 6,758,400 DRIVERS
01/26/2015 09:25 PM 7,507,968 DRIVERS.iobit
01/26/2015 09:42 PM 7,557,120 DRIVERS.iodefrag.bak
07/26/2012 12:31 AM 164 FP
07/26/2012 12:26 AM <DIR> Journal
04/22/2015 03:01 AM <DIR> RegBack
04/23/2015 06:08 PM 65,536 SAM
12/05/2013 10:50 AM 65,536 SAM.iobit
04/23/2015 06:08 PM 65,536 SAM.iodefrag.bak
04/23/2015 06:08 PM 28,672 SECURITY
12/05/2013 10:50 AM 24,576 SECURITY.iobit
04/23/2015 06:08 PM 28,672 SECURITY.iodefrag.bak
07/26/2012 12:26 AM 0 SECURITY.LOG
04/23/2015 06:08 PM 87,998,464 SOFTWARE
12/05/2013 10:50 AM 77,332,480 SOFTWARE.iobit
04/23/2015 06:07 PM 87,998,464 SOFTWARE.iodefrag.bak
07/26/2012 12:26 AM 0 SOFTWARE.LOG
04/23/2015 06:08 PM 17,563,648 SYSTEM
07/26/2012 12:26 AM 0 SYSTEM.LOG
04/14/2015 09:07 PM <DIR> systemprofile
04/26/2015 01:57 PM <DIR> TxR
26 File(s) 404,029,604 bytes
6 Dir(s) 336,794,759,168 bytes free
Click to expand...
 
Thanks

The iobit hive will load, we will replace the current hive with this file.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt (Admin) => Press Yes on the prompt
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with rest of the steps.
Convert CBS.log to CBS.txt
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run => Inside the run box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  3. Press Enter
  4. Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
  5. Please upload CBS_{Username}_{Date}.txt to this thread.
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
Here is the SFCFix Script

Code: 
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-04-29 18:48:09.215
Microsoft Windows 8  - amd64
Using .zip script file at C:\Users\Colby.MINE\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\Sysnative\config\COMPONENTS


Successfully copied file C:\Users\Colby.MINE\AppData\Local\niemiro\Archive\COMPONENTS to C:\Windows\System32\config\COMPONENTS.


Successfully restored ownership for C:\Windows\Sysnative\config\COMPONENTS
Successfully restored permissions on C:\Windows\Sysnative\config\COMPONENTS
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-04-29 18:48:17.606
Script hash: ephU/hX07Mwxtj7mwYBny/9N5UiIyIcIHX0sbeVIAQ0=
----------------------EOF-----------------------

Just checking to see if the SFC /SCANNOW did correct.

0zZ1hSW.png



CBS Log File

https://www.dropbox.com/s/3taa0ihvteeof33/CBS_Jeezy294_0429.txt.txt?dl=0
 
Excellent, the HIVE is now being accepted. We just have one file corruption to fix:

Code: 
\SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_fdce12188b615b12\Amd64\CNBJ2530.DPB

This should fix it:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt (Admin) => Press Yes on the prompt
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with rest of the steps.
Convert CBS.log to CBS.txt
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run => Inside the run box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  3. Press Enter
  4. Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
  5. Please upload CBS_{Username}_{Date}.txt to this thread.
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
Here is the SFCFix Script result

Code: 
SFCFix version 2.4.3.0 by niemiro.Start time: 2015-05-02 11:22:55.819
Microsoft Windows 8  - amd64
Using .zip script file at C:\Users\Colby.MINE\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_fdce12188b615b12\Amd64\CNBJ2530.DPB


Successfully copied file C:\Users\Colby.MINE\AppData\Local\niemiro\Archive\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_fdce12188b615b12\Amd64\CNBJ2530.DPB to C:\Windows\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_fdce12188b615b12\Amd64\CNBJ2530.DPB.


Successfully restored ownership for C:\Windows\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_fdce12188b615b12\Amd64\CNBJ2530.DPB
Successfully restored permissions on C:\Windows\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_fdce12188b615b12\Amd64\CNBJ2530.DPB
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-05-02 11:22:57.147
Script hash: 5tnx+GDDhx6yvcd20fIyn3SBW2l/G4QfFwQLvjcFH+s=
----------------------EOF-----------------------


SFC /SCANNOW result image

HnbIWDa.png


CBS Log file

https://www.dropbox.com/s/v37dayoll2dj9kg/CBS_Jeezy294_0502.txt.txt?dl=0
 
Oh my goodness it's fixed!!!! First thing I noticed was that I had like over 120 windows updates. Before there were only like 5 and they would fail. I was even able to install iTunes. Wow you are awesome!!! Thanks a bunches. I still have to reboot to finish some updates it says so if anything goes wrong there I will get back here.
 
I have noticed that I will install the updates and it instructs me to restart my computer to finish them. When I restart something goes wrong causing them to fail. At first when I go back to windows update it only shows a few available. Then I will x out and go back to windows update again, and it shows how many I originally had to begin with (which is around 116).
 
That is not one I have seen before.

Windows Update Log

  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run Inside the Run box copy and paste the following command
    cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt"
  3. Please go to your desktop and attach WindowsUpdate.txt to your next post
 
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