[SOLVED] Windows update sticks for a long time - DISM online /cleanup-image /scanhealth error

G

gwt

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Mar 9, 2016
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I have Windows 7 32bit SP1

I have svchost.exe running at 237,736 k which I assume is Windows update Tuesday for the month of March trying to push through. Fan is running hard and machine temp is up. Updates are trying to be found and it's been searching for over an hour and a half. It's never taken that long before.

I killed the process and ran the dism tool to see what's going on. I get the following errors when running dism /online /cleanup-image /scanhealth

CheckSUR file:

~ ~ ~


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.18741
2016-03-08 23:50

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 590
Found 2 errors
CBS MUM Corrupt Total count: 2

Unavailable repair files:
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat

~ ~ ~

Last successful update was on 2/10/16

sfc /scannow doesn't detect anything wrong.

Is this log file up above related to Windows updates being searched for but not found? Or could it be the update servers are extremely busy right now?

How do I fix this?

Thanks...
 
The information shown in the logs is actually a known issue and not related to your problem. They can safely be ignored.

We may need to send you over to the Windows 7 folks but let's confirm. Please do the following.

1. Perform a Clean Boot of your machine by following the instructions at the link below.
https://support.microsoft.com/en-us/kb/929135

2. Check for Windows Updates and let me know which ones show up that need installed.

Thanks.
 
BrianDrab said:
1. Perform a Clean Boot of your machine by following the instructions at the link below.
https://support.microsoft.com/en-us/kb/929135

2. Check for Windows Updates and let me know which ones show up that need installed.

Thanks.
Click to expand...
I will do that, thanks.

Should I need to turn off automatic updates at some point in the future, is there a webpage I can go to to install the security updates manually? Or some kind of reliable 3rd party online scanner that can detect when I'm missing from my machine?
 
It's not a good idea to turn off windows updates. You can indeed download and install each update manually but that is very time consuming.
 
BrianDrab said:
It's not a good idea to turn off windows updates. You can indeed download and install each update manually but that is very time consuming.
Click to expand...
That's fine. If I need to do that, I'll do it.

So is there a webpage I can go to to install the security updates manually? Or some kind of reliable 3rd party online scanner that can detect when I'm missing from my machine?
 
BrianDrab said:
You can search for and download the updates from the following page.
Microsoft Update Catalog
Click to expand...
Thanks for the link, Brian. Looks like a bit of a mess over there sorting through it all. I guess they do it deliberately that way.
I'm sure there are third party tools to replace windows update but I have never used them so can't provide any recommendations. Doing a quick search I found the following but I'm sure there are many more.
Windows Update MiniTool is a third-party client for updating Windows - gHacks Tech News
Click to expand...
That tool might be something to use if you already have Windows 10 where you have no granularity when it comes to updates, but I'm still using Win7 for now. I used to use Belarc a lot back in XP days, but it has become so wildly inaccurate that it no longer works like it should. That's a shame.

:sad:
 
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