Windows update, SFC, DISM fails

[RhymesWithEight]

Hello, my computer (running Windows 10 version 1909, build 18363.1082) has been attempting to update for while now, failing every time. I've attempted using the SFC /scannow command, but it says it's unable to fix some of the corrupt files. I then attempted to use DISM restore health (both with a WIN source file and without) with similar success. Specifically, DISM says it cannot find a source. After coming here, I tried SFCFix, but that crashes shortly after checking logs. I was hoping someone here could help me out. Thank you so much for your time.

 

[Maxstar]

Hi and welcome to Sysnative,

I will look into your problem.
Note: I'm currently in training so my posts will need to be approved by the Sysnative instructors.

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker again.

• Click the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, and press enter.
  

  sfc /scannow

• Take a screenshot of the commandprompt window and paste it into your next reply.

 

[RhymesWithEight]

Hi Maxstar, sorry for the delayed response.

I've attached the instructed files. Thank you for your time!

 

[Maxstar]

Hi,

No problem at all, please run Windows Update and let me know the result. If it fails attach a new copy of the CBS.log to your next post.

• Click the Start button and in the search box, type CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• Copy and paste the following command into it, then press enter.
  

  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

• This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

 

[RhymesWithEight]

Hello,

Unfortunately, the error persists. Here's a new log file.

 

[Maxstar]

Hi,

Click the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command and press enter.

DISM /online /cleanup-image /RestoreHealth

Take a screenshot of the commandprompt window and paste it into your next reply.

 

[RhymesWithEight]

Hello again,

Here's that screenshot. It's good news, I hope.

 

[Maxstar]

Hi,

Please run Windows Update again and let me know the result. If it fails attach a new copy of the CBS log.

 

[Maxstar]

Hi,

I am checking to see if this issue has been resolved or not?