[SOLVED] Windows Update seemingly disappeared

[PCUL]

[Prev. Thread - Windows Update has stopped working...]

SFC - Failed

SFCFix - Crashed

CBS folder included.

I've tried doing a Windows feature update, but it fails at ~50%.

Any ideas?

 

[x BlueRobot]

2022-01-06 17:59:55, Info                  CSI    0000024d Hashes for file member [l:12]'services.lnk' do not match.
 Expected: {l:32 ml:33 b:c562e38242ea40b5a5e926d0be2c69fd563573ceaa20fd900cce7193b38807d3}.
 Actual: {l:32 b:0e6397644603ab7fa22ea24f7f8a55e5c180035e2944c8c7a8e967ff758206c0}.
2022-01-06 17:59:55, Info                  CSI    0000024e [SR] Cannot repair member file [l:12]'services.lnk' of Microsoft-Windows-ServicesSnapIn, version 10.0.18362.1, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2022-01-06 17:59:55, Info                  CSI    0000024f Hashes for file member [l:12]'services.lnk' do not match.
 Expected: {l:32 ml:33 b:c562e38242ea40b5a5e926d0be2c69fd563573ceaa20fd900cce7193b38807d3}.
 Actual: {l:32 b:0e6397644603ab7fa22ea24f7f8a55e5c180035e2944c8c7a8e967ff758206c0}.
2022-01-06 17:59:55, Info                  CSI    00000250 [SR] Cannot repair member file [l:12]'services.lnk' of Microsoft-Windows-ServicesSnapIn, version 10.0.18362.1, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2022-01-06 17:59:55, Info                  CSI    00000251 [SR] This component was referenced by [l:118]'Microsoft-Windows-Client-Features-Package0213~31bf3856ad364e35~amd64~~10.0.18362.1016.3a3f5d9a1e7ba91a7cc08e1f5d07f00a'
2022-01-06 17:59:55, Info                  CSI    00000252 Hashes for file member [l:12]'services.lnk' do not match.
 Expected: {l:32 ml:33 b:c562e38242ea40b5a5e926d0be2c69fd563573ceaa20fd900cce7193b38807d3}.
 Actual: {l:32 b:0e6397644603ab7fa22ea24f7f8a55e5c180035e2944c8c7a8e967ff758206c0}.
2022-01-06 17:59:55, Info                  CSI    00000253 Hashes for file member [l:12]'services.lnk' do not match.
 Expected: {l:32 ml:33 b:c562e38242ea40b5a5e926d0be2c69fd563573ceaa20fd900cce7193b38807d3}.
 Actual: {l:32 b:0e6397644603ab7fa22ea24f7f8a55e5c180035e2944c8c7a8e967ff758206c0}.
2022-01-06 17:59:55, Info                  CSI    00000254 [SR] Could not reproject corrupted file \??\C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\\services.lnk; source file in store is also corrupted

Looks this is the most likely the cause of the issue. I suspect there is more problems than the CBS log is revealing. Let's ensure that there is no hardware issues beforehand.

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:

• Download the portable version of GSmartControl and save it on your Desktop;
• Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
• Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
• You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
• Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
• Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
• Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
• Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
• Please note: If the SMART Status reads: Unsupported, stop and let me know.
  
  

 

[PCUL]

I'm doing the test, here are the attributes, nothing red or pink! Smart-status was enabled.

 

[PCUL]

Test came back all good!

 

[x BlueRobot]

Thanks, could you please provide the setuperr.log? It should be in the following directory:

%systemroot%\setuperr.log

 

[PCUL]

There's no data in that log. Unless I've done something wrong?

 

[x BlueRobot]

No that's fine, I was just wondering if it may have written anything useful to it. I'll look at finding a replacement for that corrupted file.

 

[PCUL]

Thank you! It'll be great to get this fixed :)

 

[x BlueRobot]

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Run SFC /SCANNOW in an elevated commandprompt and report the result.
If it fails copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[PCUL]

SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-01-06 23:02:00.160
Microsoft Windows 10 Build 18362 - amd64
Using .zip script file at C:\Users\Pierce Cullen\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_10.0.18362.1_none_a1c1529fc2f353c3\services.lnk
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_10.0.18362.1_none_a1c1529fc2f353c3\services.msc

Successfully copied file C:\Users\Pierce Cullen\AppData\Local\niemiro\Archive\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_10.0.18362.1_none_a1c1529fc2f353c3\services.lnk to C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_10.0.18362.1_none_a1c1529fc2f353c3\services.lnk.
Successfully copied file C:\Users\Pierce Cullen\AppData\Local\niemiro\Archive\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_10.0.18362.1_none_a1c1529fc2f353c3\services.msc to C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_10.0.18362.1_none_a1c1529fc2f353c3\services.msc.

Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_10.0.18362.1_none_a1c1529fc2f353c3\services.lnk
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_10.0.18362.1_none_a1c1529fc2f353c3\services.lnk
Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_10.0.18362.1_none_a1c1529fc2f353c3\services.msc
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_10.0.18362.1_none_a1c1529fc2f353c3\services.msc
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2022-01-06 23:02:00.705
Script hash: g5IonuCExfVyvYTXgwyLAdCnZv7QTBXeMWWvtzh/Yns=
----------------------EOF-----------------------

 

[PCUL]

Looks like it scanned fine!

 

[x BlueRobot]

See if you can now start the WU service as before, it should hopefully work.

 

[PCUL]

 

[x BlueRobot]

I've moved our last two posts to your other thread, Windows Update is a restricted forum and therefore not everyone will be able to respond to it. I'll respond in your other thread.