[SOLVED] Windows Update restart loop

[mvz07]

Hi there,


I have a problem with my Windows Update seems like is a restart loop. I clicked in restart now button but when I back to Windows Update the restart button appears again also when I tried to check others updates I received this message (please see image below). I attached my WindowsUpdate.log and CBS.log. How can I fix this problem?



Thank you!

 

[Surfpunk]

Run Regedit, and navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update

Expand that key, and look for a subkey called RebootRequired. If found, right-click on it, choose Export, save on the Desktop as Reboot.reg, then delete that key (the RebootRequired one, not the parent Auto Update one). Restart the computer, and check for updates.

 

[mvz07]

Great! Now is working good. Thank you so much for your prompt response.