Windows update problem

O

omgitsjoe

Member
Joined
Oct 14, 2016
Posts
15
My windows update is stuck on searching for updates. The svchost also uses alot of memory while searching for an update. Not sure if this is related or not but my Turn windows features on and off is blank. attached is the sfc log. the cbs log is soon to follow.

any help is much appreciated!View attachment SFCFix.txt
 
Hi omgitsjoe,

Do you still need assistance with this issue?
 
Alright, I'll need to take a look at your CBS key to create the fix.

EndqYRa.png
Exporting the CBS Registry Key
Follow the instructions below to export the CBS Key from the Registry and upload it.
  • Press on the Windows + R keys, enter regedit and press on Enter;
  • In Regedit, in the left-pane, navigate to the Registry key below and select it by clicking on it:
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once the key is selected, click on the File menu and select Export...;
  • From there Save menu, change the Save as type: to Registry Hive Files (*.*);
  • Name the file CBS (without any file extension) and save it on your Desktop;
  • Upload the file on Dropbox, Google Drive or OneDrive and post the download URL here;
 
Capture1.jpgI could not find the CBS Key. attached is a snip of my registry.
Aura said:
Alright, I'll need to take a look at your CBS key to create the fix.

EndqYRa.png
Exporting the CBS Registry Key
Follow the instructions below to export the CBS Key from the Registry and upload it.
  • Press on the Windows + R keys, enter regedit and press on Enter;
  • In Regedit, in the left-pane, navigate to the Registry key below and select it by clicking on it:
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once the key is selected, click on the File menu and select Export...;
  • From there Save menu, change the Save as type: to Registry Hive Files (*.*);
  • Name the file CBS (without any file extension) and save it on your Desktop;
  • Upload the file on Dropbox, Google Drive or OneDrive and post the download URL here;
Click to expand...
 
You're right on it. It's listed as the Component Based Servicing key, but I abbreviate it to CBS. The full name is listed in my instructions.
 
Alright follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFixScript.txt and move the file to your Desktop;
    Note: Make sure that the file is named SFCFixScript.txt, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
    1p8eDnI.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
SFCFixScript.txt
 
done
Aura said:
Alright follow the instructions below please.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • Download the attached SFCFixScript.txt and move the file to your Desktop;
    Note: Make sure that the file is named SFCFixScript.txt, do not rename it.
  • Save any work you have open, and close every programs;
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
    1p8eDnI.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
SFCFixScript.txt
Click to expand...
 

Attachments

Please run SURT again and provide me the new CheckSUR.log after that.
 
Here goes another fix.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension;
  • Open the SFCFixScript.txt file you just created, and copy/paste the following in it;
    Code: 
    ::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-c..tionauthorityclient_31bf3856ad364e35_0.0.0.0_none_fb57ab2984d1c45c]
"Package_103_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.2982378-255_neutral_LDR"=-
"Package_103_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.2982378-256_neutral_LDR"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-msauditevtlog_31bf3856ad364e35_0.0.0.0_none_eb1c6ffbc097b0f2]
"Package_102_for_KB3023562~31bf3856ad364e35~amd64~~6.1.1.2.3023562-279_neutral_LDR"=-
"Package_102_for_KB3023562~31bf3856ad364e35~amd64~~6.1.1.2.3023562-280_neutral_LDR"=-
"Package_102_for_KB3023562~31bf3856ad364e35~amd64~~6.1.1.2.3023562-281_neutral_GDR"=-
  • Save any work you have open, and close every programs;
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
    1p8eDnI.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
 
Done
Aura said:
Here goes another fix.

myjIXnC.png
SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.
  • Download SFCFix and move the executable on your Desktop;
  • On your Desktop, right-click and select New, then Text Document. Give it the name SFCFixScript (it should be a .txt) extension;
  • Open the SFCFixScript.txt file you just created, and copy/paste the following in it;
    Code: 
    ::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-c..tionauthorityclient_31bf3856ad364e35_0.0.0.0_none_fb57ab2984d1c45c]
"Package_103_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.2982378-255_neutral_LDR"=-
"Package_103_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0.2982378-256_neutral_LDR"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-msauditevtlog_31bf3856ad364e35_0.0.0.0_none_eb1c6ffbc097b0f2]
"Package_102_for_KB3023562~31bf3856ad364e35~amd64~~6.1.1.2.3023562-279_neutral_LDR"=-
"Package_102_for_KB3023562~31bf3856ad364e35~amd64~~6.1.1.2.3023562-280_neutral_LDR"=-
"Package_102_for_KB3023562~31bf3856ad364e35~amd64~~6.1.1.2.3023562-281_neutral_GDR"=-
  • Save any work you have open, and close every programs;
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
    1p8eDnI.gif
  • SFCFix will launch, let it complete;
  • Once done, a file will appear on your Desktop, called SFCFix.txt;
  • Open the file, then copy and paste its content in your next reply;
Click to expand...
 

Attachments

All good. For the next part, I'll have to download around 50 updates and source files from them so it might take a while. I'll get started on it tomorrow.
 
Alright let's go with a first fix.

IGJdB0T.png
System Update Readiness Tool (SURT) - Fix

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT);
  • Download the attached archive file, Packs.zip and save it on your Desktop;
  • Once it's downloaded, right-click on it and select Extract All...;
  • Check the Show extracted files when complete checkbox, and click on Extract;
  • On completion, a folder will open with two folders inside it, Manifests and Packages;
    • Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests
    • Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages
  • Run the System Update Readiness Tool (SURT) again;
  • On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply;
View attachment Packs.zip
 
Done


Aura said:
Alright let's go with a first fix.

IGJdB0T.png
System Update Readiness Tool (SURT) - Fix

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT);
  • Download the attached archive file, Packs.zip and save it on your Desktop;
  • Once it's downloaded, right-click on it and select Extract All...;
  • Check the Show extracted files when complete checkbox, and click on Extract;
  • On completion, a folder will open with two folders inside it, Manifests and Packages;
    • Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests
    • Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages
  • Run the System Update Readiness Tool (SURT) again;
  • On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply;
View attachment 23218
Click to expand...
 

Attachments

Here's a second fix.

IGJdB0T.png
System Update Readiness Tool (SURT) - Fix

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT);
  • Download the attached archive file, Packs.zip and save it on your Desktop;
  • Once it's downloaded, right-click on it and select Extract All...;
  • Check the Show extracted files when complete checkbox, and click on Extract;
  • On completion, a folder will open with two folders inside it, Manifests and Packages;
    • Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests
    • Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages
  • Run the System Update Readiness Tool (SURT) again;
  • On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply;
Packs.zip
 
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