Windows update not working and other various issues with Windows 8.1 installs

R

Roscoes13

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Apr 14, 2020
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7
I have worked through the steps on the stickied post however they have not worked.

After attempting to run the sfc scan I got the response "Windows Resource Protection could not perform the requested operation."

I then attempted to run the sfcfix however the response was:

Error: 1009 The configuration registry database is corrupt.

and the sfcfix.txt file produced was:

SFCFix version 3.0.2.1 by niemiro. Start time: 2020-04-14 19:24:37.503 Microsoft Windows 8.1 Update 2 - amd64 Not using a script file. AutoAnalysis:: WARNING: Failed to check store directories with return code 1 and error code ERROR_FILE_NOT_FOUND. COMPONENTS hive may be corrupt. WARNING: Components hive failed load test and may be corrupt. WARNING: Components hive failed final reload test with error code ERROR_BADDB and may be corrupt. SUMMARY: No corruptions were detected. AutoAnalysis:: directive completed successfully. Successfully processed all directives. Failed to process registry database in location 1. Failed to load registry hive C:\Windows\System32\config\COMPONENTS into key HKEY_LOCAL_MACHINE\COMPONENTS with error code ERROR_BADDB. Failed to process registry database in location 2 with error code ERROR_FILE_NOT_FOUND. WARNING: Failed to process registry database in location 3 with error code ERROR_INVALID_HANDLE. Failed to process registry database in location 4 with error code ERROR_INVALID_HANDLE. Failed to process registry database in location 4 with error code ERROR_FILE_NOT_FOUND. Failed to process registry database in location 4 with error code ERROR_FILE_NOT_FOUND. Failed to process registry database in location 4 with error code ERROR_FILE_NOT_FOUND. SFCFix version 3.0.2.1 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2020-04-14 19:50:23.486 ----------------------EOF-----------------------


So I'd be incredibly grateful with some support to fix this. I have attached the CBS.zip file as requested. Thank you in advance.
 

Attachments

Hello and welcome!

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.
 
Hi!

Step 1 - Replace Components Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download COMPONENTS.ZIP and save to your desktop.
  2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
  3. Now we have the COMPONENTS file that we will be using to replace your current one.
  4. Navigate to C:\Windows\System32\config
  5. Right-click on the current COMPONENTS file and select rename. Rename it to COMPONENTS.bad.
    Note: If you get an error that the file is in use, reboot your computer and then try again.
  6. Take the file from the Components folder on your desktop and paste it into C:\Windows\System32\config


components.zip (9.61MB) - SendSpace.com

Afterwards, reboot and run SFC Scan again and attach CBS.log.
 
Hi!

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 
Hi!

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
 
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