A AYIV Member Joined Aug 5, 2022 Posts 7 Aug 5, 2022 #1 Hi, sysnative forum! Need your help, because I've given up on this one. I've Windows 10 Pro (20H2), and wondered why I've got no upgrade to Windows 11, after going to Windows Update section saw this. Have no idea when it started and what caused the issue, but all common online manuals for fixing this issue were tested, and nothing works. I've done all steps for newbies on this forum, and hope that you will help me with this issue. Thanks in advance! UPD: sfc reports no issues, sfcfix reports no issues too, dism shows this error (dism.log in attachments) Attachments CBS.zip 1.9 MB · Views: 3 dism.log 5.5 KB · Views: 1
Hi, sysnative forum! Need your help, because I've given up on this one. I've Windows 10 Pro (20H2), and wondered why I've got no upgrade to Windows 11, after going to Windows Update section saw this. Have no idea when it started and what caused the issue, but all common online manuals for fixing this issue were tested, and nothing works. I've done all steps for newbies on this forum, and hope that you will help me with this issue. Thanks in advance! UPD: sfc reports no issues, sfcfix reports no issues too, dism shows this error (dism.log in attachments)
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,420 Location The Netherlands Aug 6, 2022 #2 Hi and welcome to Sysnative, Download the Farbar Recovery Scan Tool and save it to your Desktop: Download the 64 bit version: - Farbar Recovery Scan Tool Link Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area. Press the Scan button. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop) Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
Hi and welcome to Sysnative, Download the Farbar Recovery Scan Tool and save it to your Desktop: Download the 64 bit version: - Farbar Recovery Scan Tool Link Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area. Press the Scan button. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop) Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
A AYIV Member Joined Aug 5, 2022 Posts 7 Aug 8, 2022 #3 Hi, sorry for the late response. I've attached these files. Thanks! Attachments FRST.txt 55.4 KB · Views: 2 Addition.txt 92.2 KB · Views: 2
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,420 Location The Netherlands Aug 8, 2022 #4 Hi, Start the Farbar Recovery Scan Tool again. Warning: This script was written specifically for this system. Do not run this script on another system. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. If for some reason the tool needs a restart, please make sure you let the system restart normally. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments Fixlist.txt 1.8 KB · Views: 9
Hi, Start the Farbar Recovery Scan Tool again. Warning: This script was written specifically for this system. Do not run this script on another system. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. If for some reason the tool needs a restart, please make sure you let the system restart normally. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
A AYIV Member Joined Aug 5, 2022 Posts 7 Aug 8, 2022 #5 Woohoo, it works, thanks a lot! You've saved lot of time for me! Best Regards, Andrew.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,420 Location The Netherlands Aug 8, 2022 #6 Hi, You're welcome, but can you please post the FRST log?
A AYIV Member Joined Aug 5, 2022 Posts 7 Aug 8, 2022 #7 Yes, sorry, forgot that. Attachments Fixlog.txt 10.8 KB · Views: 2
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,420 Location The Netherlands Aug 9, 2022 #8 Hi, Thanks, please run the System File Checker. Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, and press enter. Code: sfc /scannow Take a screenshot of the commandprompt window and paste it into your next reply.
Hi, Thanks, please run the System File Checker. Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, and press enter. Code: sfc /scannow Take a screenshot of the commandprompt window and paste it into your next reply.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,420 Location The Netherlands Aug 10, 2022 #10 Hi, Great, please run the following command as well. Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command and press enter. Code: DISM /online /cleanup-image /RestoreHealth Take a screenshot of the commandprompt window and paste it into your next reply.
Hi, Great, please run the following command as well. Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command and press enter. Code: DISM /online /cleanup-image /RestoreHealth Take a screenshot of the commandprompt window and paste it into your next reply.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,420 Location The Netherlands Aug 15, 2022 #12 Hi, Great, are there any further issues or is everything up and running?
A AYIV Member Joined Aug 5, 2022 Posts 7 Aug 15, 2022 #13 Hi, everything works fine, thank you a lot! Already updated to windows 11 without any issues. Best Regards, Andrew.
Hi, everything works fine, thank you a lot! Already updated to windows 11 without any issues. Best Regards, Andrew.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 10,420 Location The Netherlands Aug 15, 2022 #14 You're welcome. Glad to hear that the upgrade to Windows 11 also went smoothly... I'll mark this thread as solved.
You're welcome. Glad to hear that the upgrade to Windows 11 also went smoothly... I'll mark this thread as solved.