[SOLVED] Windows update loop "restart to install important updates"

T

triscint

Member
Joined
Jan 9, 2017
Posts
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For context this is one of several computers in my organization that display this problem after a switch to WSUS. This is a different computer then the one I posted about here: https://www.sysnative.com/forums/wi...te-loop-trying-install-updates.html?highlight=

So different computer but same problem with possible same cause.

SFCFix output: S
FCFix version 3.0.0.0 by niemiro.
Start time: 2017-01-16 09:34:33.199
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.


AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.

Failed to generate a complete zip file. Upload aborted.

SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-01-16 09:42:58.644
----------------------EOF-----------------------

The onsite file upload did not work for me. Here is a google drive link with the CBS log:
CBS 2.zip - Google Drive

Thank you for any and all help! :smile9:
 
It's likely the same issue but I applaud you for being cautious and checking. Let's start with the following.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?
 
BrianDrab said:
It's likely the same issue but I applaud you for being cautious and checking. Let's start with the following.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?
Click to expand...


Here is the requested information. Thank you for your help again.


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
LastRestorePointSetTime REG_SZ 2017-01-17 22:05:18
SusClientId REG_SZ 9afe06d8-f0b0-43fc-8516-6e84e073a726
SusClientIdValidation REG_BINARY 0602280114145700360032003700530034003200510020002000200020002000200020002000200020002000200006C8CBB80A92E84D0058004C0035003300370031004E0032004E004D0058004C0035003300370031004E0032004E00
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update
NextSqmReportTime REG_SZ 2017-01-19 13:54:17
FeaturedUpdatesNotificationSeqNum REG_DWORD 0x1f0a
FeaturedUpdatesNotificationSeqNumGenTime REG_SZ 2016-09-26 21:09:20
LastRestoreId REG_SZ {343328F6-C7EF-4DF2-BDB7-D6A871509996}
AUOptions REG_DWORD 0x1
ScheduledInstallDay REG_DWORD 0x0
ScheduledInstallTime REG_DWORD 0x3
IncludeRecommendedUpdates REG_DWORD 0x1
ElevateNonAdmins REG_DWORD 0x1
EnableFeaturedSoftware REG_DWORD 0x0
NextDetectionTime REG_SZ 2017-01-19 20:47:28
NextFeaturedUpdatesNotificationTime REG_SZ 2016-09-16 14:00:24
ScheduledInstallDate REG_SZ 2017-01-24 22:00:00
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
AULastForcedRebootType REG_DWORD 0x4
627de01d-44d2-4cf8-8d37-050098ed94e4 REG_DWORD 0x1
657a379d-329f-4197-a0cf-715a92ea58b9 REG_DWORD 0x1
bf91665c-4e7b-441a-8bda-87d60a5b8bbe REG_DWORD 0x1
22b15c08-6fe4-499d-81e1-6fd61ea756de REG_DWORD 0x1
371fb9bf-8986-48c6-b17f-6c53fe984a4f REG_DWORD 0x1
30e0ec2f-1e72-4ba5-9e01-fbf83e857a38 REG_DWORD 0x1
72f26c84-66b5-4d97-a728-bbb7571175a1 REG_DWORD 0x1
b3c00340-cc31-47f0-8890-915d19274a4e REG_DWORD 0x1
7b6d5185-3b69-494d-8ecd-c816be7f1439 REG_DWORD 0x1
c04f564c-235d-4f2a-8c7e-64fcbf7c3063 REG_DWORD 0x1
880e2998-a9b0-48f3-b3f0-656a345e4218 REG_DWORD 0x1
e3c83c7e-55ee-49a4-a8e6-66df82119e89 REG_DWORD 0x1
b0daecd1-3464-433b-accc-1f4db2f71581 REG_DWORD 0x1
23a8b5b2-7c45-47b1-a99d-a7149de3410a REG_DWORD 0x1
db11e250-b1f8-45a6-8584-35e73f622be8 REG_DWORD 0x1
76fcb6c2-5042-48d0-a0e5-097cbfa174ad REG_DWORD 0x1
7219a284-56c6-46b7-9306-1eb439c5dff0 REG_DWORD 0x1
270cb4c4-685a-4bf2-bd53-9c314d6ffc47 REG_DWORD 0x1
522fc714-cea3-4e22-a27e-2f20251f96e4 REG_DWORD 0x1
c19fe2f6-5b9d-4c73-92ed-5ca9a1bc4955 REG_DWORD 0x1
7a83709c-aefc-41a4-9c5c-da9e1ac2f6c8 REG_DWORD 0x1
6b19b716-ad07-45a4-b8fa-d429679271bd REG_DWORD 0x1
56204fde-6567-4668-bf56-c980221c7517 REG_DWORD 0x1
2767cc71-e6f0-4329-9ab7-829ff83f5b79 REG_DWORD 0x1
485e6873-a7fc-4bd3-8920-e5e4175ce934 REG_DWORD 0x1
4a7c98c1-098e-46ca-af01-1b80eee5f48c REG_DWORD 0x1
9bceaf63-276e-419d-8a43-d6af0537eb81 REG_DWORD 0x1
f864462a-bfee-406f-a376-09094e0f07b5 REG_DWORD 0x1
7077221e-f371-44e6-8930-bcef49c6ac2a REG_DWORD 0x1
3becfa4f-0a7a-482e-9057-0c15ddb3364b REG_DWORD 0x1
4f1b0591-4d4d-4136-aaf5-26934b85d41e REG_DWORD 0x1
f504746d-410f-4d03-a28f-4a990c2b84fa REG_DWORD 0x1
5036bd76-3251-49ba-ad86-a99b00853ad4 REG_DWORD 0x1
9501d9f3-f61a-4d78-8d07-b824f1667207 REG_DWORD 0x1
51ad43df-951a-49f7-8a33-dd04782a6bf1 REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Detect
LastError REG_DWORD 0x0
LastSuccessTime REG_SZ 2017-01-18 22:51:31
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Download
LastError REG_DWORD 0x0
LastSuccessTime REG_SZ 2017-01-12 08:52:46
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install
LastSuccessTime REG_SZ 2017-01-17 22:05:18
LastError REG_DWORD 0x0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS
UpdateCount REG_DWORD 0x0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\State
OSUpgradeState REG_DWORD 0x8
OSUpgradeStateTimeStamp REG_SZ 2016-07-20 06:44:18
OSUpgradePhase REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting
BatchFlushAge REG_DWORD 0x92
SamplingValue2 REG_DWORD 0x1b0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache\3da21691-e39d-4da6-8a4b-b43877bcb1b7
CurrentCacheFile REG_SZ C:\windows\SoftwareDistribution\EventCache\{E00D49B2-F364-4733-BD27-F87C94BBFC6E}.bin
FlushCacheFiles REG_MULTI_SZ
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services
DefaultService REG_SZ 7971f918-a847-4430-9279-4a52d1efe18d
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\7971f918-a847-4430-9279-4a52d1efe18d
AuthorizationCab REG_SZ authcab.cab
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending
ValidatedPreWsus3RegistrationRequests REG_DWORD 0x1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup
SelfUpdateStatus REG_DWORD 0x0
SelfupdateUnmanaged REG_DWORD 0x0
 
Same issue in this case.

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-01-20 09:43:04.326
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\administrator\Desktop\SFCScript.txt [0]


RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.
Successfully deleted registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired.
Failed to open registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired with error code ERROR_FILE_NOT_FOUND.
RegistryScript:: directive failed to complete successfully.


Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2017-01-20 09:43:04.549
Script hash: vygNwPGEbuf7ax4r4PQ3Orn5Te4Tu0ODgIsBwsyvrTM=
----------------------EOF-----------------------
 
This seems to have fixed my problem thank you. What causes this problem with windows update in partuclar? is it something with switching over to WSUS? Is it something I can avoid in the future?
 
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