Alright, follow the instructions below please.
1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt
4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?
HELLO I AM HAVING THE SAME ISSUE WITH UPDATING MY WINDOWS HOME 7 PREMIUM EDITION 64-BIT VERSION. ITS LAST UPDATE WAS 9/11/2014, AND KEEPS ASKING ME TO RESTART PC BECAUSE "THE FILES BEING UPDATED ARE BEING USED BY ANOTHER PROGRAM".
I HAVE SIGNED UP FOR AN ACCOUNT SEEKING ADVICE/HELP, WOULD YOU BE ABLE TO HELP? PLEASE AND THANK YOU.