Windows update KB4503292 fails reverting update

T

tristin

Member
Joined
Jul 23, 2020
Posts
13
Hello,

Everytime I am turning off the computer and turning it back on. I get the message failed windows updates reverting.

This is the CBS log link: CBS.log

SFCFix gave me total detected corruption count: 98

Greetings,
Tristin
 
Hello and welcome,

SFCFix gave me total detected corruption count: 98
Click to expand...
Attach that log file to your next reply.
 
Hello Peter,

SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-07-25 20:14:02.124
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2020-07-25 20:17:19.633
----------------------EOF-----------------------

I fixed the corruption count to 0. But still there are 2 updates that are getting failed want a new cbs log?
 
But still there are 2 updates that are getting failed want a new cbs log?
Click to expand...
Yes, also tell me which updates are failing.
 
Which security software is installed ? (antivirus, malwarebytes, etc.)
Did you change anything regarding the disc partitions ?
 
Avast was installed but I removed it (even used the clean tool). They disk copied the HDD to SSD.
 
FRST Scan
  1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    64-bit: Downloading Farbar Recovery Scan Tool
  2. Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
  3. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
  4. Press the Scan button.
  5. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
  6. Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
 
Why is ComboFix used on this computer ?
 
Combofix should only be used when instructed by an experienced malware helper.
Are you being helped at another forum ?
Do you still have malware issues ?
 
No, I am not being helped by another forum. I just want to upgrade the pc through the windows 10 upgrade tool. Cant do it through boot because there is only a windows 7 license.
 
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Attach the log file Fixlog.txt and the file <date>_<time>.zip to your next reply.
 

Attachments

Check Windows Update again and report the result.
If it fails, attach the zipped cbs.log to your next reply.
 
Remove Update Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it, then press enter.
    wusa /uninstall /KB:4462923
  4. Let me know if it says it was successful or if there are any errors.
 
Please do following:

FRST Registry Search
  1. Click the Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
  5. Right-click on the file FRST64.exe and choose Run as administrator.
  6. Copy and paste KB4462923 into the Search box and click the Search Registry button.
  7. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  8. You may close any remaining open windows now.
 
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