Windows update KB3000850 will not install

[CammieMac]

As you can see from the title I'm having trouble installing the Windows update KB3000850. Before I would get an error and it wouldn't even download but now it will download but it won't install. Once I restart and it tries to do the install on the reboot it quits and says that Windows couldn't complete the installation and it undoes the changes. I've seen in previous threads that you guys are able to give a user specific fix, please help!

I also saw that you guys are gathering information to learn more about the error feel free to ask me about any specs or details that you need.

 

[Go The Power]

Hello and welcome to the forum :)

lets get started with a few scans:

SFC /SCANNOW

1. Right click on the
   
   button
2. Click on Command prompt (Admin) => Press Yes on the prompt
3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
4. Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

1. Right click on the
   
   button
2. Click on Run => Inside the run box copy and paste the following command:
   

   cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

3. Press Enter
4. Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
5. Please upload CBS_{Username}_{Date}.txt to this thread.

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

Download and Run SFCFix

Please download and run SFCFix from >Here<

It will take about 15 minutes to process. Once the scan has completed a notepad file will launch with the results. Please copy and paste the entire contents of the results and post them back into this thread. Please put [CODE][/CODE] tags around the log to break up the text.

 

[CammieMac]

SFCFix version 2.4.3.0 by niemiro.Start time: 2015-03-19 11:26:59.271
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.








AutoAnalysis::
FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.16384.








SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-03-19 11:40:48.009
----------------------EOF-----------------------

 

[Go The Power]

Hi CammieMac,

Sorry for the delay, I have just returned from my holidays.

Are updates still failing on this machine?

 

[CammieMac]

No problem and yes I am still failing. It tries to update everyday.

 

[Go The Power]

This should hopefully fix it.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW

1. Right click on the
   
   button
2. Click on Command prompt (Admin) => Press Yes on the prompt
3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
4. Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

1. Right click on the
   
   button
2. Click on Run => Inside the run box copy and paste the following command:
   

   cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

3. Press Enter
4. Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
5. Please upload CBS_{Username}_{Date}.txt to this thread.

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

 

[CammieMac]

SFCFix version 2.4.3.0 by niemiro.Start time: 2015-04-08 10:58:04.618
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Cammie\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB


Successfully copied file C:\Users\Cammie\AppData\Local\niemiro\Archive\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB to C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB.


Successfully restored ownership for C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-04-08 10:58:05.060
Script hash: HwR4W5rbaCxZ5e+Wss+krmiAG21zGpN14Unxl9va1YY=
----------------------EOF-----------------------

 

[Go The Power]

No more corruptions have been detected.

Please try windows update again.

 

[CammieMac]

Thank you it finally worked.

 

[Go The Power]

Your welcome