Windows update KB3000850 fails with error 800700a1

A

akumar

Member
Joined
Mar 8, 2015
Posts
10
Hi,
I have an issue with windows update KB3000850 on my Win 8.1 x64 System.

I have tried sfc/ scannow and it fails to fix things everytime.

Any help on this issue is very much appreciated.
 
Hello and welcome to the forum.

SFC /SCANNOW
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt (Admin) => Press Yes on the prompt
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with rest of the steps.
Convert CBS.log to CBS.txt
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run => Inside the run box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  3. Press Enter
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
Hi, I ran the SCFFix.exe and this is what I get:

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-03-09 15:04:10.922
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-03-09 15:04:33.701
----------------------EOF-----------------------

Any other suggestions? Thanks!
 
Actually I followed the steps you gave me and I have attached the file to this post.
 

Attachments

Thank you, I can now see which file needs fixing:
Code: 
2015-03-09 20:46:16, Error                 CSI    000008cd (F) Failed on regenerating file [l:18{9}]"MSDTC.LOG"[gle=0x80004005]
2015-03-09 20:46:16, Info                  CSI    000008ce [SR] Cannot repair member file [l:18{9}]"MSDTC.LOG" of Microsoft-Windows-COM-DTC-Runtime, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be decompressed
2015-03-09 20:46:16, Info                  CSI    000008cf [SR] This component was referenced by [l:326{163}]"Microsoft-Windows-Client-Features-Package-AutoMerged-com~31bf3856ad364e35~amd64~~6.3.9600.16384.Microsoft-Windows-Client-Features-Package-AutoMerged-com-Deployment"
2015-03-09 20:46:16, Info                  CSI    000008d0 [DIRSD OWNER WARNING] Directory [ml:520{260},l:58{29}]"\??\C:\windows\System32\Msdtc" is not owned but specifies SDDL in component Microsoft-Windows-COM-DTC-Runtime, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

The problem here is SFC did not give a complete path of this file, can you please run SFCFix.exe by double clicking on it, once done post the text file that pops up. SFCFix should be able to regenerate the full path of this file, from here I will be able to create a fix.

Thanks
 
So I'm not sure what text you wanted me to provide from SFCFix.exe. But it claims that it has fixed the corruptions when the command sfc/ scannow clearly shows that there are still corruptions.. How should i proceed?
 

Attachments

  • Capture.jpg
    Capture.jpg
    119.5 KB · Views: 9
Did SFC populate a log?

If not I will manually check which file is corrupt:

SFCFix script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Go to your desktop and right click on the background -> Select New -> Text Document -> Name this file SFCFixScript.txt.
  3. Open up SFCFixScript.txt and copy all of the following text inside the code box below and paste it into SFCFixScript.txt.
    Code: 
    FileScan::
MSDTC.LOG
  4. Click on File -> Save. Close out of SFCFixScript.txt.
  5. Save any open documents and close all open windows.
  6. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
  7. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
  8. SFCFix will now process the script.
  9. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  10. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
 
Code: 
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-03-11 09:52:00.813
Microsoft Windows 8.1 Update 3 - amd64
Using .txt script file at C:\Users\[REDACTED]\Desktop\SFCFixScript.txt [0]








FileScan::
[0: 1] C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
File is untraceable.
 Found: SD6OMNd/nMSy7P0Ob02ZGPT4cYglTnq4Gz0i2cQTLNo=
 Version number not available.
Trace not available.






[1: 1] C:\Windows\System32\MsDtc\MSDTC.LOG
File is untraceable.
 Found: l9aNbKbC9qz2BuKCeVntm1qszUMKhc8C4nmQ8Ar6rkA=
 Version number not available.
Trace not available.






[2: 1] C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.17415_none_0a5dfdcc33c06e7e\MSDTC.LOG
File is untraceable.
 Found: Q4htnI+yK+Jo0DJugTfqjq40IHkXFkIWyyAaDjFGEvo=
 Version number not available.
Trace not available.






[3: 1] C:\Windows\SoftwareDistribution\Download\1a946a1a7028fc73f13d3f0d25a4dc97\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.17415_none_0a5dfdcc33c06e7e\MSDTC.LOG
File is untraceable.
 Found: Q4htnI+yK+Jo0DJugTfqjq40IHkXFkIWyyAaDjFGEvo=
 Version number not available.
Trace not available.
FileScan:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-03-11 09:52:17.822
Script hash: yqmxX1j/+8ZyX3y6rPOmoWChAp9FEXuZ4bDqiXrV6rc=
----------------------EOF-----------------------
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Command prompt (Admin) => Press Yes on the prompt
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with rest of the steps.
Convert CBS.log to CBS.txt
  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run => Inside the run box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  3. Press Enter
  4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
Code: 
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-03-11 21:16:28.667
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\[REDACTED]\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG


Successfully copied file C:\Users\[REDACTED]\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG to C:\windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG.


Successfully restored ownership for C:\windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
Successfully restored permissions on C:\windows\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-03-11 21:16:30.014
Script hash: edfQxGAvO9jJPIC1QiJs2h3mwlSQLzUC/EQcOjgYx2w=
----------------------EOF-----------------------
 

Attachments

Update worked! Thanks so much! Just wondering if you'd have any idea why my computer is booting a lot more slowly for the past week. It's also suddenly not waking up from sleep. I thought it started because this update failed but now that it installed I'm still having the same issues. Any thoughts?
 
Awesome!

Could you please do me a favor? I am collecting samples of this corrupt file to hopefully get an automatic fix and report the findings to MS to fix.

Could you please go to the following path: C:\SFCFix\Backups\C\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6

You should see a file called MSDTC.LOG -> right click on this file -> 'Sent To' click on 'Compressed (Zipped) File' -> name the file MSDTC_akumar.zip and attach this file to your next post



It's also suddenly not waking up from sleep. I thought it started because this update failed but now that it installed I'm still having the same issues. Any thoughts?
Click to expand...

my computer used to do this as well, it was a case of resetting the Hibernate.sys file:
The Tech Cookbook ? Reset hiberfil.sys file

The same commands work on a Windows 8 machine.
 
Thanks again for all of your help. I've attached the zip you had asked for. The fix you gave me with resetting the hiberfil.sys file did not work unfortunately. My PC is actually still waking up if I put it to sleep but it just has the lockscreen pulled down on the screen without the clock and date on the bottom left. I can still move the mouse around but the system does not seem to be accepting commands. Boot up times also seem to have at least doubled since last Wednesday (when this update failed). View attachment MSDTC_akumar.zip
 
akumar said:
Thanks again for all of your help. I've attached the zip you had asked for. The fix you gave me with resetting the hiberfil.sys file did not work unfortunately. My PC is actually still waking up if I put it to sleep but it just has the lockscreen pulled down on the screen without the clock and date on the bottom left. I can still move the mouse around but the system does not seem to be accepting commands. Boot up times also seem to have at least doubled since last Wednesday (when this update failed). View attachment 11188
Click to expand...

Thanks for the zip.

Can you please open up Windows Updates -> click on View Windows Update History -> Maximize the window -> Then post a screenshot back into this thread of this window.


Zerecas said:
Hi, can you please check mine as well? CBS provided.
https://onedrive.live.com/?cid=28D306B9780AD2A5&id=28D306B9780AD2A5!299
Click to expand...

I will get to your thread soon, dont worry you are in my to-do list queue (currently about 40 thread are in this queue)
 
Thanks, so it just one of the definitions for Windows defender that failed.

Windows Update Log

  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on Run Inside the Run box copy and paste the following command
    cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt"
  3. Please go to your desktop and attach WindowsUpdate.txt to your next post
 
Hi akumar,

Sorry for the delay, I have just returned from my holidays.

Are updates still failing on this machine? If yes it is the same update as before?
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top