[SOLVED] Windows update KB3000850 fails with error 800700a1

[reggy]

Hello everybody. Anyone can help, what should I do?

 

[Go The Power]

Hello and welcome to the forum

SFC /SCANNOW

1. Right click on the
   
   button
2. Click on Command prompt (Admin) => Press Yes on the prompt
3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
4. Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

1. Right click on the
   
   button
2. Click on Run => Inside the run box copy and paste the following command:
   

   cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

3. Press Enter
4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

 

[reggy]

Hello and welcome to the forum

SFC /SCANNOW

1. Right click on the
   
   button
2. Click on Command prompt (Admin) => Press Yes on the prompt
3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
4. Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

1. Right click on the
   
   button
2. Click on Run => Inside the run box copy and paste the following command:
   

   cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

3. Press Enter
4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

Thank you, I've done what you suggested. There you have the file

 

[Go The Power]

Perfect, thanks!

You have two of the most common Windows 8 corruptions here:

2015-03-10 12:05:36, Error                 CSI    000008b3 (F) Failed on regenerating file [l:18{9}]"MSDTC.LOG"[gle=0x80004005]
2015-03-10 12:05:36, Info                  CSI    000008b4 [SR] Cannot repair member file [l:18{9}]"MSDTC.LOG" of Microsoft-Windows-COM-DTC-Runtime, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be decompressed
2015-03-10 12:05:39, Info                  CSI    000008b5 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
  Found: {l:32 b:+i2wpt1wZJ+ZzUFsLhUxyYyOVWTgnBRwJ/LE1R2Ol7Y=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2015-03-10 12:05:39, Info                  CSI    000008b6 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-03-10 12:05:40, Info                  CSI    000008b7 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
  Found: {l:32 b:+i2wpt1wZJ+ZzUFsLhUxyYyOVWTgnBRwJ/LE1R2Ol7Y=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}

We have an automated tool called SFCFix that is pretty good at repairing these files automatically.

Download and Run SFCFix

Please download and run SFCFix from >Here<

It will take about 15 minutes to process. Once the scan has completed a notepad file will launch with the results. Please copy and paste the entire contents of the results and post them back into this thread. Please put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW

1. Right click on the
   
   button
2. Click on Command prompt (Admin) => Press Yes on the prompt
3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
4. Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

1. Right click on the
   
   button
2. Click on Run => Inside the run box copy and paste the following command:
   

   cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

3. Press Enter
4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

 

[reggy]

it ends up with this. Shall I continue (where are my DVDs..)

 

[Go The Power]

Yes please, see if it takes it through.

 

[reggy]

Yes please, see if it takes it through.

OK that's weird. I ran SCFIX once again, a second, a third and a fourth time. It says everything's fine, as you can see in the file. I didn't have a chance to use my DVDs to fix what was (was it?) corrupted..
I updated via Windows Update other things aaaand the same huge update (the one in the thread title) is still there..
Suggestions are obviously welcome

 

[Go The Power]

Its not picking up those files for some reason.

We will use another method.

SFCFix script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Go to your desktop and right click on the background -> Select New -> Text Document -> Name this file SFCFixScript.txt.
3. Open up SFCFixScript.txt and copy all of the following text inside the code box below and paste it into SFCFixScript.txt.
   

   FileScan::
   MSDTC.LOG

4. Click on File -> Save. Close out of SFCFixScript.txt.
5. Save any open documents and close all open windows.
6. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
7. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
8. SFCFix will now process the script.
9. Upon completion, a file should be created on your Desktop: SFCFix.txt.
10. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

 

[reggy]

Its not picking up those files for some reason.

We will use another method.

SFCFix script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Go to your desktop and right click on the background -> Select New -> Text Document -> Name this file SFCFixScript.txt.
3. Open up SFCFixScript.txt and copy all of the following text inside the code box below and paste it into SFCFixScript.txt.
   

   FileScan::
   MSDTC.LOG

4. Click on File -> Save. Close out of SFCFixScript.txt.
5. Save any open documents and close all open windows.
6. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
7. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
8. SFCFix will now process the script.
9. Upon completion, a file should be created on your Desktop: SFCFix.txt.
10. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

There you go

SFCFix version 2.4.3.0 by niemiro.Start time: 2015-03-14 18:21:25.738
Microsoft Windows 8.1 Update 3 - amd64
Using .txt script file at C:\Users\Admin\Desktop\SFCFixScript.txt [0]








FileScan::
[0: 1] C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
File is untraceable.
 Found: SD6OMNd/nMSy7P0Ob02ZGPT4cYglTnq4Gz0i2cQTLNo=
 Version number not available.
Trace not available.






[1: 1] C:\Windows\System32\MsDtc\MSDTC.LOG
File is untraceable.
 Found: ztDv5EAszRGP+K5JYXYWIMFyD0hjygtf0ITGEigVn3M=
 Version number not available.
Trace not available.






[2: 1] C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.17415_none_0a5dfdcc33c06e7e\MSDTC.LOG
File is untraceable.
 Found: ZOM2A1sI9i25LVFShSopEimnFtVKIQLW3+GD3agBpQI=
 Version number not available.
Trace not available.
FileScan:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-03-14 18:21:42.202
Script hash: yqmxX1j/+8ZyX3y6rPOmoWChAp9FEXuZ4bDqiXrV6rc=
----------------------EOF-----------------------

 

[Go The Power]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW

1. Right click on the
   
   button
2. Click on Command prompt (Admin) => Press Yes on the prompt
3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
4. Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

1. Right click on the
   
   button
2. Click on Run => Inside the run box copy and paste the following command:
   

   cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

3. Press Enter
4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

 

[reggy]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFC /SCANNOW

1. Right click on the
   
   button
2. Click on Command prompt (Admin) => Press Yes on the prompt
3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
4. Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

1. Right click on the
   
   button
2. Click on Run => Inside the run box copy and paste the following command:
   

   cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

3. Press Enter
4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-03-16 11:49:46.585
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Admin\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG


Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB to C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB.
Successfully copied file C:\Users\Admin\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG to C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG.


Successfully restored ownership for C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-03-16 11:49:48.117
Script hash: KHkVUfXvyV6YMBpk2gHN/wNXmRTV3+RmoqPOQdehl14=
----------------------EOF-----------------------

 

[Go The Power]

No more issues are detected. How is Windows update going?

 

[reggy]

We made it!
Thank you very much Go The Power. Finally it went well

 

[Go The Power]

You welcome, glad to have helped :)