[SOLVED] Windows Update KB3000850 Error 800700a1

[0sQuezada]

Hello,
I was hoping someone could help me with an error I am getting when I try to perform an update for Win 8.1 64x
I get error 800700a1.

Any assistance will be greatly appreciated :)
Os

 

[Aura]

Hi 0sQuezada :)

This specific situation have a solution as you can see in Go The Power's blog article below.

The Tech Cookbook – MSDTC.log corruption (Error 800700A1 when installing KB3000850)

If you want, I can help you go throught the process. Otherwise, feel free to read every instructions below and go throught it :) If there's any results that don't match, let me know and I'll give you a hand.

 

[0sQuezada]

Thank you so much Aura, I will try to do it myself and if I have any issues I may be bothering you later :)

I'll let you know what happened, thanks again.

 

[Aura]

No problem, you're welcome :)

 

[0sQuezada]

No problem, you're welcome :)

Hi Aura,

I finished the first steps up to running SFCFix, BUT I got additional errors that the single one posted:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-07-19 09:21:25.981
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.








AutoAnalysis::
FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.16384.


CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.ASM-WindowsDefault.json




SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 3
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 1
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-07-19 09:55:20.594
----------------------EOF-----------------------


Please advise :)

 

[Aura]

Follow the instructions below please.

SFCFix - Fix Time
Follow the instructions below to download and execute a SFCFix fix, and provide the log.

• Download SFCFix and move the executable on your Desktop;
• Download the attached SFCFix.zip and move the archive to your Desktop;
  Note: Make sure that the file is named SFCFix.zip, do not rename it.
• Save any work you have open, and close every programs;
• Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
• SFCFix will launch, let it complete;
• Once done, a file will appear on your Desktop, called SFCFix.txt;
• Open the file, then copy and paste its content in your next reply;

SFCFix.zip

 

[0sQuezada]

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-07-19 10:14:09.964
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Klaus y Oz\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.ASM-WindowsDefault.json
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG


Successfully copied file C:\Users\Klaus y Oz\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.ASM-WindowsDefault.json to C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.ASM-WindowsDefault.json.
Successfully copied file C:\Users\Klaus y Oz\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json to C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json.
Successfully copied file C:\Users\Klaus y Oz\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG to C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG.


Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.ASM-WindowsDefault.json
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.ASM-WindowsDefault.json
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2015-07-19 10:14:10.949
Script hash: 3WNoSYroaiE8CIQsbPt7zp6/wrTVnDNrF6eK9mjvnvU=
----------------------EOF-----------------------

 

[Aura]

Alright can you try to reinstall the update now?

 

[0sQuezada]

Hi Aura,
Same error
Should I restart my computer?

please advise ( I appreciate all your help)

 

[Aura]

You can restart it, yes. Follow the instructions below after.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

• On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
  
  Run as Administrator
• On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
• On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
• Enter the command below and press on Enter;
  

  sfc /scannow

  Note: There's a space between "sfc" and "/scannow";
• Once the scan is complete, enter the command below and press on Enter
  

  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

• A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

 

[0sQuezada]

https://www.dropbox.com/s/egduu42mao32x38/cbs.txt?dl=0

 

[0sQuezada]

Let me know if I need to do anything else please :) thanks again

 

[Aura]

Follow the instructions below please :)

SFCFix - Fix Time
Follow the instructions below to download and execute a SFCFix fix, and provide the log.

• Download SFCFix and move the executable on your Desktop;
• Download the attached SFCFix.zip and move the archive to your Desktop;
  Note: Make sure that the file is named SFCFix.zip, do not rename it.
• Save any work you have open, and close every programs;
• Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
• SFCFix will launch, let it complete;
• Once done, a file will appear on your Desktop, called SFCFix.txt;
• Open the file, then copy and paste its content in your next reply;

SFCFix.zip

 

[0sQuezada]

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-07-19 15:43:36.004
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Klaus y Oz\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG


WARNING: File C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Klaus y Oz\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG to C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG.


Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2015-07-19 15:43:36.314
Script hash: 2Wu8+attyA+is/AmcMBqpjL54/2tji/A3cg4vD8YVRk=
----------------------EOF-----------------------

 

[Aura]

Now can you run a SFC scan again and upload the CBS.log for me once again.

 

[0sQuezada]

Scanning now... will share link ASAP...

 

[0sQuezada]

Hi Aura,
Here it is (it's a larger file)

https://www.dropbox.com/s/egduu42mao32x38/cbs.txt?dl=0

thanks

 

[Aura]

Are you sure that you attached the file right after the scan? You can archive the whole C:\Windows\Logs\CBS folder and upload it for me.

 

[0sQuezada]

Let me try it again if you want, it seemed to froze for a long time....

 

[0sQuezada]

Here's the CBS txt file... as soon as the scan finished
https://www.dropbox.com/s/egduu42mao32x38/cbs.txt?dl=0

I'm uploading the whole archived folder also...