[SOLVED] Windows Update KB3000850 consistently fails

Siggy

New member
Joined
Dec 5, 2016
Posts
3
I have run SFSFix.exe which found corruptions that cannot be fixed automatically.

I would be grateful if you are able to assist with this corruption as described below.


I have for several months had a failed KB3000850 Windows update.
The log results below were done with a clean restart with only Norton Internet Security active (i.e. all other non-Microsoft Services disabled and start up applications disabled) .

I have run (repeatedly) the trouble shooter and get the same message:"Potential Windows Update Database error detected 0x80070490" - Fixed.

I have run "sfc /scannow": (cannot repair results follow)
2016-12-06 07:00:37, Info CSI 00000815 [SR] Repairing 1 components
2016-12-06 07:00:37, Info CSI 00000816 [SR] Beginning Verify and Repair transaction
2016-12-06 07:00:38, Info CSI 00000819 [SR] Cannot repair member file [l:18{9}]"MSDTC.LOG" of Microsoft-Windows-COM-DTC-Runtime, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be decompressed
2016-12-06 07:00:40, Info CSI 0000081c [SR] Cannot repair member file [l:18{9}]"MSDTC.LOG" of Microsoft-Windows-COM-DTC-Runtime, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be decompressed
2016-12-06 07:00:40, Info CSI 0000081d [SR] This component was referenced by [l:326{163}]"Microsoft-Windows-Client-Features-Package-AutoMerged-com~31bf3856ad364e35~amd64~~6.3.9600.16384.Microsoft-Windows-Client-Features-Package-AutoMerged-com-Deployment"
2016-12-06 07:00:40, Info CSI 0000081f [SR] Repair complete
2016-12-06 07:00:40, Info CSI 00000820 [SR] Committing transaction
2016-12-06 07:00:41, Info CSI 00000825 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired​

I have run SFSFix.exe: (results follow - i.e. SFCFix.txt)
(When running I had loaded the original DVD from which the Windows was installed)
SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-12-06 08:31:49.528
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.


AutoAnalysis::
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.

Failed to generate a complete zip file. Upload aborted.

SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-12-06 09:33:16.367
----------------------EOF-----------------------
 

Attachments


Thanks for your response RudyzP,

I have followed the guide with the following results:

Code:
SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-12-06 16:42:50.319
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\siggy\Desktop\SFCFix.zip [0]
 

PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
Successfully copied file C:\Users\siggy\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG to C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG.
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
PowerCopy:: directive completed successfully.
 

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-12-06 16:42:50.990
Script hash: yjjGtesxe3yvSPUBHyX/bTacPGsznNjxatePGv2FSDc=
----------------------EOF-----------------------

I then ran the "sfc /scannow", which found no issues.

Followed by SFCFix.exe again.

However the SFCFix.exe still reported a corruption that could not be fixed:

Code:
SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-12-06 17:06:29.578
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.
 

AutoAnalysis::
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     1
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        0
   SURT total detected corruption count:          0
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.
 

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-12-06 17:38:36.517
----------------------EOF-----------------------

Do you need more info?
Thanks again
Siggy
 
[SOLVED] Re: Windows Update KB3000850 consistently fails


Thanks for your response RudyzP,

I have followed the guide with the following results:

Code:
SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-12-06 16:42:50.319
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\siggy\Desktop\SFCFix.zip [0]
 

PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
Successfully copied file C:\Users\siggy\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG to C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG.
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
PowerCopy:: directive completed successfully.
 

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-12-06 16:42:50.990
Script hash: yjjGtesxe3yvSPUBHyX/bTacPGsznNjxatePGv2FSDc=
----------------------EOF-----------------------

I then ran the "sfc /scannow", which found no issues.

Followed by SFCFix.exe again.

However the SFCFix.exe still reported a corruption that could not be fixed:

Code:
SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-12-06 17:06:29.578
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.
 

AutoAnalysis::
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     1
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        0
   SURT total detected corruption count:          0
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.
 

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-12-06 17:38:36.517
----------------------EOF-----------------------

Do you need more info?
Thanks again
Siggy

However the Windows Update did complete successfully!


Thanks a ton!
Siggy
 

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