Windows Update help needed

AlexanderS

New member
Joined
Mar 16, 2019
Posts
4
PS C:\windows\system32> dism /online /cleanup-image /restorehealth

Cистема DISM
Версия: 10.0.17763.1

Версия образа: 10.0.17763.316

[===========================69.8%======== ]
Ошибка: 343

Поставщик внешней поддержки не распознан.
 

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Hello and welcome!

Let's start with this:

GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:


  • Download GSmartControl and save it on your Desktop;
  • Execute gsmartcontrol.exe; Let the install complete and launch the programme.
  • Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
  • Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
    info_failing.png
 
Hello, thanks for your attention.
But could it be UEFI+Secureboot case?!
 

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  • DeviceAttributes.jpg
    DeviceAttributes.jpg
    314.3 KB · Views: 2
  • ExtentedTest.jpg
    ExtentedTest.jpg
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it is only a suggestion. It seems I'll end up with Windows In-place Upgrade from USB-stick...
but before I proceed with it let me know which text or digital logs will be helpful and i'll send it.
Thanks
 

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