Windows Update hanging - Windows 7 64bit

jellyjoe

New member
Joined
Oct 11, 2015
Posts
1
Hello!

I've looked through your forum and am amazed at how friendly and determined you all seem! I'm hoping someone will be able to help me resolve my windows update issues. It will constantly check for new updates, but never finish. I have already attempted the following:


  • Microsoft Fixit 50123
  • Microsoft Fixit 50202
  • Microsoft .NET Framework Repair Tool
  • WindowsUpdateDiagnostic
  • Stopping the wuauserv, renaming the software distribution folder and restarting the update service
  • Various other tips/fixes that have still left me unable to update.


I have completed the requested steps for new threads, and posted the results below:



SFCFix Results:



SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-10-11 23:18:38.342
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-10-11 23:21:41.857
----------------------EOF-----------------------





CBS Folder

I was unable to use the site's built-in uploader, so have hosted it on dropbox. I have included a link below.

https://www.dropbox.com/s/i3255cjwmz68svi/CBS.zip?dl=0






I hope this is ok, please do not hesitate to contact me if you require any further information. Any help you can provide would be greatly appreciated! Thank you!

Joe
 
Hi jellyjoe :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

IGJdB0T.png
System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
  • Download the right version of SURT for your system;
    • Your version of Windows is:
  • Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
  • On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
  • Attach this log in your next reply;
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)
 

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