[SOLVED] Windows Update fails with error code 0x80073712 (Windows Server 2022 21H2)

[AndreasZ]

Hi,

We have the following problem: We can no longer install CUs on our Windows Server 2022 21H2. Error message 0x80073712
After a lot of searching and trying, which still hasn't solved the problem, I would like to ask you for help here.

Attached you will find the result of the ComponentsScanner and here is the link to the CBS log folder:
CBS log

Thanks for your help!

 

[Maxstar]

Hi and welcome to Sysnative,

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[AndreasZ]

Hi Maxstar,

thanks for your reply.
Attached you will find the COMPONENTS file.

 

[Maxstar]

Hi,

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS logs.

 

[AndreasZ]

Hi,

the update works now. Thank you very much!

Attached you will find the SFCFix.txt

 

[Maxstar]

Hi,

You're welcome. Glad to hear this server is up-to-date now...
I will mark this thread as solved.