[SOLVED] Windows Update fails to update IE9 and some errors

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beastie38

Member
Joined
Sep 17, 2018
Posts
8
After trying many resources to fix an issue with windows update I came across SFCFix and this forum, I am posting the result of the SFCFix below to see if this forum can help. WU fails to update IE9 and also gives errors 80073712 and 9c59. Thank you.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-09-18 09:35:56.222
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
WARNING: Manifest damage on component "x86_windowssearchengine-structuredquery_31bf3856ad364e35_7.0.7601.24024_none_d2ac45f7d1b0081b". See CBS logfile for more details.
WARNING: Manifest damage on component "x86_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.23989_none_a8283623c33290b3". See CBS logfile for more details.








SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 3
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 6
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-09-18 09:39:51.710
----------------------EOF-----------------------
 
softwaremaniac said:
Hello and welcome! Please follow all the steps listed here:Windows Update Forum Posting Instructions

I want both SFC and SURT.
Click to expand...

I went through all the steps in order and I have attached the zip file and also below the latest output of sfcfix. Thanks.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-09-19 15:54:31.399
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
WARNING: Manifest damage on component "amd64_c7b728331d3ad74a681de8fd0e7e06a7_b77a5c561934e089_6.1.7601.23989_none_607ed0ec9666a91a". See CBS logfile for more details.
WARNING: Manifest damage on component "x86_windowssearchengine-structuredquery_31bf3856ad364e35_7.0.7601.24024_none_d2ac45f7d1b0081b". See CBS logfile for more details.
WARNING: Manifest damage on component "x86_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.23989_none_a8283623c33290b3". See CBS logfile for more details.
WARNING: Manifest damage on component "amd64_70dca209d3bcb394bee92cd117e1d1e7_b77a5c561934e089_6.1.7601.23989_none_10936f7f5a51c653". See CBS logfile for more details.








SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 16
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 6
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2018-09-19 15:55:19.817
----------------------EOF-----------------------
 

Attachments

Here's the first fix.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.



  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put tags around the log to break up the text.

Afterwards, run SURT and attach CheckSUR.log.
 

Attachments

Below is the contents of the SFCFix.txt file and attached is the CheckSUR.log file.


Code: 
SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-09-19 21:42:12.297
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Paul\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\Winsxs\Manifests


Successfully copied file C:\Users\Paul\AppData\Local\niemiro\Archive\Manifests\amd64_70dca209d3bcb394bee92cd117e1d1e7_b77a5c561934e089_6.1.7601.23989_none_10936f7f5a51c653.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\amd64_70dca209d3bcb394bee92cd117e1d1e7_b77a5c561934e089_6.1.7601.23989_none_10936f7f5a51c653.manifest.
Successfully copied file C:\Users\Paul\AppData\Local\niemiro\Archive\Manifests\amd64_c7b728331d3ad74a681de8fd0e7e06a7_b77a5c561934e089_6.1.7601.23989_none_607ed0ec9666a91a.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\amd64_c7b728331d3ad74a681de8fd0e7e06a7_b77a5c561934e089_6.1.7601.23989_none_607ed0ec9666a91a.manifest.
Successfully copied file C:\Users\Paul\AppData\Local\niemiro\Archive\Manifests\x86_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.23989_none_a8283623c33290b3.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.23989_none_a8283623c33290b3.manifest.
Successfully copied file C:\Users\Paul\AppData\Local\niemiro\Archive\Manifests\x86_windowssearchengine-structuredquery_31bf3856ad364e35_7.0.7601.24024_none_d2ac45f7d1b0081b.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_windowssearchengine-structuredquery_31bf3856ad364e35_7.0.7601.24024_none_d2ac45f7d1b0081b.manifest.


Successfully restored ownership for C:\Windows\Temp\CheckSur\Winsxs\Manifests
Successfully restored permissions on C:\Windows\Temp\CheckSur\Winsxs\Manifests
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2018-09-19 21:42:13.387
Script hash: Tf5cmP2gdwFB2dkbi6Of3bkuYjI2Cn83fxtQD5Q9D+c=
----------------------EOF-----------------------
 

Attachments

softwaremaniac said:
Excellent! Please try installing updates now and if any fail attach CBS.log and IE_main.log (C:\Windows).
Click to expand...

There were a few windows updates that couldn't install before that installed successfully after following the steps but IE still wouldn't install giving 9c59 error. The CBS.log has become huge so I have put it in the dropbox link below. I also found 2 IE_main.log files which I have attached. I think IE10 tried to get installed by windows update and I attempted an offline install of IE11 but neither worked.

Dropbox - CBS.log
 

Attachments

Step#1 - Capture Process Monitor Trace
 1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try installing IE11 just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
11908d1430506241-windows-updates-fail-repeatedly-stop-jpg


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log and IE11_main.log.
 
IE 11 has now been installed, I had to download KB2670838 as it is a prerequisite for KB2834140 that the IE11_main.log was giving the "Neutral package installation failed (exit code = 0x800f081e (2148468766))" entry for. As soon as I installed KB2670838 then I could install KB2834140 and then IE 11 installed without issue.

Thanks very much for your help.
 
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