windows update fails - checksur CSI missing identity

[jjeff12343f]

Windows 7 sp1.
I've lost the ability to install software, windows updates also fail.

I found other threads on this forum, like this one:

https://www.sysnative.com/forums/wi...2008r2-csi-missing-identity-checksur-log.html

where the problems were mostly resolved by folks here, I'm getting a boatload of CSI missing Identity errors in my checksur.log:



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.23471
2018-06-01 09:47


Checking Component Store
(f) CSI Missing Identity 0x00000000 appid b4f2400c29e..7f86e6cfd66_31bf3856ad364e35_6.1.7601.23572_633a6c411b0f3531
(f) CSI Missing Identity 0x00000000 appid 2d266e2e149..fedf8aa5cff_31bf3856ad364e35_6.1.7601.23471_334536808dec4163

...snip ...

Summary:
Seconds executed: 29
Found 187 errors
CSI Missing Identity Total count: 187


also of note, sfc /scannow and SFCFix.exe run fast. sfc takes just 2 or 3 seconds, sfcfix only a bit more.




View attachment CheckSUR.log

Thanks,
Jeff

 

[zcomputerwiz]

Hmm... I'd like to take a look at the COMPONENTS hive.

Please manually upload the components hive by following these instructions:

Upload Components Hive

1. Navigate to C:\Windows\System32\config
2. Right-click on the current COMPONENTS file and select copy
   Note: If you get an error that the file is in use, reboot your computer and then try again.
3. Right-click on your Desktop and select paste
4. Right-click on the COMPONENTS file on your Desktop and select Send To -> Compressed (zipped) Folder
5. Upload the zip from your Desktop to a file sharing service such as DropBox, OneDrive, SendSpace, etc. and include the link with your reply.