[SOLVED] Windows Update Fails 80080005

M

martinyan

Member
Joined
Aug 15, 2015
Posts
24
Windows update fails with error code 80080005.

Please see below for SFCFix output.

CBS to follow.

Cheers
MY

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-15 07:58:29.140
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.


AutoAnalysis::
WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-WDF-Kernel Library and file Wdf01000.mof. File is reported as corrupt by SFC.
CORRUPT: Wdf01000.mof of component Microsoft-Windows-WDF-Kernel Library.


SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-08-15 07:58:35.037
----------------------EOF-----------------------
 
CBS uploaded (output below).

Cheers
MY

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-15 08:09:33.874
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\test\Desktop\SFCFixScript.txt [1]


Collect:: directive completed successfully.


Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-08-15 08:11:33.948
----------------------EOF-----------------------
 
Hi and welcome to Sysnative. Let's see if we can get you fixed up. Please do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Thanks Brian. As you can tell I have been away for a bit so I apologize for the slow response.

Please find attached the file (and a couple extra) for you to review.

Thanks for your help,
MY


BrianDrab said:
Hi and welcome to Sysnative. Let's see if we can get you fixed up. Please do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Click to expand...
 

Attachments

Thank you for the info. Please do the following now.

SFC Scan

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Super, thanks Brian.

Here you go!

Thanks,
MY

View attachment cbs.zip

BrianDrab said:
Thank you for the info. Please do the following now.

SFC Scan

  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Click to expand...
 
Thanks. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - SFC Scan


  1. Click on the Start
    Start%20Orb.jpg
    button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Items for your next post
1. SFCFix.log
2. CBS.txt
 

Attachments

Hi Brian,

Still getting the 80080005 error, even retried a couple of times.

I have attached the current CBS log, not sure if it will be helpful but there's certainly a lot of entries that appeared in it during the attempted update.

Thanks,
MY
View attachment 16418
 
Hi Brian,

I ran the fixit, rebooted and tried the update again. The first time it tried to update, but returned with the screen in a state as if I hadn't tried updating yet. The second and subsequent times it came back with 80080005 again.

Not sure if it will help, but here's the cbs log again.

This seems to be a stubborn one.

Thanks,
MY

View attachment CBS - Copy (3).zip
 
Thanks for the info. Please do the following and let me know once it's complete.

Step#1 - Run Windows Repairs
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
1. Download Windows Repair (All-in-One) Portable to your desktop.
2. Once the file is downloaded, right-click on the file on your desktop and choose Extract All...
Extract.JPG

3. Keep the defaults and click the Extract button.
4. A folder named tweaking.com_windows_repair_aio will be extracted to the desktop. Once the extraction is complete the folder will open.
5. Inside this folder, there is a folder named Tweaking.com - Windows Repair. Open this folder as well.
Capture.JPG



6. Double-click on Repair_Windows.exe to open. Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting.
7. When the program opens, click the Reboot to Safe Mode button at the bottom of the screen. Answer Yes to allow.
8. Once rebooted into Safe Mode, open the program again. When the program opens, click the Repairs tab and click the Open Repairs button.
9. A backup of your registry will be made. After a few moments you will have many options from which you can choose.
10. Please click the Unselect All button and then click to enable only the following ones:

01 - Reset Registry Permissions
02 - Reset File Permissions
03 - Reset Service Permissions
04 - Register System Files
05 - Repair WMI
06 - Repair Windows Firewall
10 - Remove Policies Set By Infection
14 - Remove Temp Files
15 - Repair Proxy Settings
17 - Repair Windows Updates
21 - Repair MSI (Windows Installer)


11. Ensure the Restart check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient.
StartRepairsWithReboot.JPG

12. Once the fixes are complete you will be prompted to restart your machine. Answer Yes.
 
Awesome. Now go back to Windows Updates and check for updates. Please keep in mind that the first time you do this it could take a very long time (hours).

Let me know the results.
 
Hi Brian,

It's still giving me the 80080005 error about 1 or 2 minutes after starting the update process.

Thanks,
MY
 
Thanks. Let's toggle your Windows Update setting.

Open Windows Update
click on Change Settings
select 'Never check for updates' in the dropdown - click OK
Exit Windows Update
now go back to Windows Update
Click on Change Settings
Select 'Install Updates Automatically'
Click OK
now try manually checking for updates.
 
Done.

Disabling updates was straightforward.

When re-enabling updates things got a little more interesting.

The computer started to run really slow, especially when I clicked on selections to navigate around the control panel (to get back to the check for updates screen).

When I got back to the 'check update' screen, when I click "check for updates", a popup comes up that says:

"Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer."

I thought about manually restarting the service, ore restarting, however I thought I would check in first.

Thanks,
MY
 
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