[SOLVED] Windows Update failing (Error 0x80070002), DISM /RestoreHealth failing as well

zuzu

New member
Joined
Oct 10, 2021
Posts
2
Hi!

My initial issue was windows update failing to download and update. Specifically I was trying to install:
"2021-09 Cumulative Update Preview for .NET Framework 3.5 and 4.8 for Windows 10 Version 21H1 for x64 (KB5005539)"
and I kept getting "Download error - 0x80070002" as an error message.

After some googling and some failed fixes, I found about sfc and DISM.
I then ran the following commands:

sfc /scannow:
Code:
C:\WINDOWS\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

Dism.exe /online /Cleanup-Image /AnalyzeComponentStore:
Code:
C:\WINDOWS\system32>Dism.exe /Online /Cleanup-Image /AnalyzeComponentStore

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19043.1266

[==========================100.0%==========================]

Component Store (WinSxS) information:

Windows Explorer Reported Size of Component Store : 9.12 GB

Actual Size of Component Store : 9.08 GB

    Shared with Windows : 5.11 GB
    Backups and Disabled Features : 1.90 GB
    Cache and Temporary Data : 2.06 GB

Date of Last Cleanup : 2021-10-10 21:29:06

Number of Reclaimable Packages : 0
Component Store Cleanup Recommended : No

The operation completed successfully.

Dism.exe /online /Cleanup-Image /StartComponentCleanup: (Took a while)
Code:
C:\WINDOWS\system32>Dism.exe /Online /Cleanup-Image /StartComponentCleanup

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19043.1266

[==========================100.0%==========================]
The operation completed successfully.

Dism.exe /Online /Cleanup-Image /RestoreHealth: (Fails here)
Code:
C:\WINDOWS\system32>Dism.exe /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19043.1266

[=====                      9.9%                           ]
Error: 2

The system cannot find the file specified.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

Running SFCFix outputs:
Code:
SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-10-10 21:45:51.155
Microsoft Windows 10 Build 19043 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2021-10-10 22:31:14.760
----------------------EOF-----------------------

As per the posting instructions, I have attached CBS.zip and dism.log.
Let me know if I need to provide anything else.

Any help would be greatly appreciated!
Thanks!
 

Attachments

Problem seems to have solved itself, so I will be closing this thread
 

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