[SOLVED] Windows Update failing - 0x800703e6 error, Win11

[artian]

Hello,

I'm getting error - 0x800703e6 during Windows Update. Steps which I tried before:
1. DISM command return error 998
2. I've tried to perform in-place upgrade using Media Creation Tool - no success, error Windows 11 Installation failed.
3. I saw some similiar threads to mine, issue solved by modyfing Servicing Stack, but I don't now how to do this on my own.
Operating System is Windows 11
I'm attaching SFC output, Component Scanner and CBS zip.

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[artian]

Hello Maxstar,
First of all, thank you for your help and time. I've launched the SFC fix and logs can be found in the attachment.
Secondly, I've launched DISM command and initialy it failed, but I've clicked something on the keyboard by accident so I launched it again and it was successfull. Here is the output:
C:\Windows\System32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.1

Image Version: 10.0.22621.1992

[== 3.8% ]
Error: 3017

Żądana operacja nie powiodła się. W celu wycofania wprowadzonych zmian jest wymagany ponowny rozruch systemu.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:\Windows\System32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.1

Image Version: 10.0.22621.1992

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.


Now Windows update gives an error: 0x80248007

 

[Maxstar]

Please attach the latest CBS logs.

Upload a copy of the CBS folder

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

 

[artian]

Hi,
Logs in the attachment.

 

[Maxstar]

Please do the following.

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

After the reboot attempt to update again. If it fails attach a new copy of the CBS logs.

 

[artian]

Hello,
Step completed, logs in attachment. It contains information with my native language, if you need translation just let me know.
Now, updates are being downloaded. Inform you if it will complete correctly.

 

[Maxstar]

I've translated most of the parts, but please run the following in an elevated command prompt to check some services. Attach "services.txt" to your next post.

WMIC SERVICE GET caption, name, startmode, state > "%userprofile%\desktop\services.txt"

 

[artian]

Hello,
Cool, file attached.

 

[Maxstar]

This looks good, so I would suggest to attempt to update again and post the result. If it fails attach a new copy of the CBS logs.

 

[artian]

Hi,
Wow, thank you so much. Update has been completed sucessfully!
Great job, thank you again.

 

[Maxstar]

Hi,

You're welcome. Glad I could help to resolve this issue...