Hello everyone,
I struggle to fix some windows update erros on my computer therefore I came here with the hope to finally get through this logjam. Note : I am using windows 8.1 x64.
Let's start with some explanations about my windows update problems and what I have done so far :
1°) Windows update did not work at all so I used the microsoft windows update fixing tool which worked well
2°) Then, I used windows update but I finally got errors for the following "important" updates : KB4486105, KB4541509, KB4535104, KB4538124. For those fails the error code is the same : 800F0922.
3°) To fix the problem I opened a cmd.exe as administrator, then I went into the full administrator mode using "net user administrateur /active:yes" and I launched the command "sfc /scannow"
4°) Because the SFC command did not succeed to repair all the files/errors I firstly launched the command "Dism /Online /Cleanup-Image /ScanHealth" which worked well and did not give me any bad message.
5°) Then, I entered the command "Dism /Online /Cleanup-Image /RestoreHealth" and with no surprise it found corrupted files/errors.
6°) I downloaded and used the SFCFix tool and as mentioned on topics on this forum the tool repaired the error "Amd64\CNBJ2530.DPB" but I still get problems with the "msrating.dll" which, I supposed, might need to be replaced/duplicated using a specific script.
Please find attached the SFCFix.txt file I got after the analysis.
My final goal is to install those important updates and repairing the corrupted files found by SFC so as to have a "clean" version of windows because my computer do not work as I expect (slow, not smooth etc.) although my hardware should perform well even for a notebook. Note : After Kaspersky's tests I do not think I have got a malware which could explain these bad performances.
Thank you in advance for your help.
I struggle to fix some windows update erros on my computer therefore I came here with the hope to finally get through this logjam. Note : I am using windows 8.1 x64.
Let's start with some explanations about my windows update problems and what I have done so far :
1°) Windows update did not work at all so I used the microsoft windows update fixing tool which worked well
2°) Then, I used windows update but I finally got errors for the following "important" updates : KB4486105, KB4541509, KB4535104, KB4538124. For those fails the error code is the same : 800F0922.
3°) To fix the problem I opened a cmd.exe as administrator, then I went into the full administrator mode using "net user administrateur /active:yes" and I launched the command "sfc /scannow"
4°) Because the SFC command did not succeed to repair all the files/errors I firstly launched the command "Dism /Online /Cleanup-Image /ScanHealth" which worked well and did not give me any bad message.
5°) Then, I entered the command "Dism /Online /Cleanup-Image /RestoreHealth" and with no surprise it found corrupted files/errors.
6°) I downloaded and used the SFCFix tool and as mentioned on topics on this forum the tool repaired the error "Amd64\CNBJ2530.DPB" but I still get problems with the "msrating.dll" which, I supposed, might need to be replaced/duplicated using a specific script.
Please find attached the SFCFix.txt file I got after the analysis.
My final goal is to install those important updates and repairing the corrupted files found by SFC so as to have a "clean" version of windows because my computer do not work as I expect (slow, not smooth etc.) although my hardware should perform well even for a notebook. Note : After Kaspersky's tests I do not think I have got a malware which could explain these bad performances.
Thank you in advance for your help.
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