[SOLVED] Windows Update Failed to install

[jorgehgarzon]

Hi I have a windows virtual server 2016 and It has problems with updates.

I need your help!!

thanks!

 

[jorgehgarzon]

I ran the command and this was the result:

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\windows\system32>DISM /Online /Cleanup-Image /CheckHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

The component store is repairable.
The operation completed successfully.

C:\windows\system32>

 

[jorgehgarzon]

I ran once again and this is the result

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\windows\system32>DISM /Online /Cleanup-Image /CheckHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

The component store is repairable.
The operation completed successfully.

C:\windows\system32>DISM /Online /Cleanup-Image /ScanHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[==========================100.0%==========================] The component store is repairable.
The operation completed successfully.

C:\windows\system32>

 

[jorgehgarzon]

C:\windows\system32>DISM /Online /Cleanup-Image /ScanHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[==========================100.0%==========================] The component store is repairable.
The operation completed successfully.

C:\windows\system32>DISM /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[===========================98.4%========================= ]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\windows\Logs\DISM\dism.log

C:\windows\system32>

 

[Maxstar]

Hi,

Please attach the latest CBS logs, the DISM log is not very helpful in cases like this.

Upload a copy of the CBS folder

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply.

 

[jorgehgarzon]

The CBS file is too big, the other one was attached.

 

[Maxstar]

Please upload the CBS folder, if it's too large to attach here use WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free to share the downloadlink of the zipped CBS folder.

 

[jorgehgarzon]

I was able to add zip with 7zip!!

 

[Maxstar]

Hi,

Thanks, here's the first fix.

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[jorgehgarzon]

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\windows\system32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\windows\system32>

 

[Maxstar]

This looks good, please attempt to update and post the result. If it fails attach a new copy of the CBS logs.

 

[jorgehgarzon]

Hi, the update was sucessfully installed! it means the server is ok now?

 

[Maxstar]

Hi,

This look good, so let me know if the update is successfully installed after the scheduled reboot.

 

[jorgehgarzon]

Hi Max, I restarted once again the server and the update was sucessfully installed on 19/12/2023

I attached the screenshot

 

[Maxstar]

Hi,

Great, then we can mark this thread as solved...

Merry Christmas and Happy Holidays...

 

[jorgehgarzon]

Max thanks you very very much!! Merry Christmas or as we say in Colombia Feliz Navidad y prospero año nuevo 2024

sure, we can mark as solved and close it!!

 

[Maxstar]

You're welcome. And here in the Netherlands we say: "Prettige Kerstdagen en een Gelukkig Nieuwjaar!"