Alright. It means that the issue is with the connection to the Windows Updates servers. Without any additional information from your IT team concerning your setup, I cannot really assist you with that. I don't know if you are supposed to grab these updates from Microsoft, WSUS, SCCM, etc. For instance, at my job we were getting updates pushed by our Sysnative via WSUS until 3 months ago, where they are now delivered via SCCM.