[SOLVED] Windows Update Errors, cannot run sfc, scfix does not resolve

luisjahn · Nov 19, 2022

Hello, from some time ago everytime I go to windows update I get "There were problems downloading some updates, but we'll try again later. If you keep seeing this, try searching the web or contacting support for help. This error code might help: (0x800703e6)", if I retry I get the same every time so the computer does not update (trying to download Feature Update to Windows 10, version 22H2).

If I try to run sfc /scannow I get "Resource protection could not start the repair service"

If I try to run DISM I get "the component store cannot be repaired"

If I try to run sfcfix I get "SUMMARY: No corruptions were detected. AutoAnalysis:: directive completed successfully."

I tried downloading the windows image and creating an installation, but after a while it says Windows 10 cannot be installed.

I have run malwarebytes and hitman pro and they found nothing.

So I am stuck, anybody has any idea that could help me update this computer without a clean install?

Maxstar · Nov 30, 2022

Hi and welcome to Sysnative,

Please follow the Windows Update Forum Posting Instructions and provide the requested files in your next post.

luisjahn · Nov 30, 2022

Hello, my computer has WIndows 10 and since about a month I started having problems updating it.

When you go to windows update, you get:

Using the instructions of the forum I tried to use SFC and DISM, none of them work, see the images:

The componen scanner did not find any corruptions:

I have attached the CBS log directory contents as requested.

Please help!

Thanks

luisjahn · Nov 30, 2022

Thanks for your answer, I created a new thread according to the instructions.

Maxstar · Nov 30, 2022

Hi,

I have merged both threads, there was no need to start a new thread...

Please do the following.

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

luisjahn · Nov 30, 2022

Hello, thanks a lot for your reply, I followed the instructions and I am attaching the Fixlog.txt file.

Please let me know if I need to do anything else.

Maxstar · Nov 30, 2022

Rich (BB code):

2022-11-30 09:18:31, Info                  CBS    Loaded Servicing Stack v10.0.19041.1790 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\cbscore.dll
2022-11-30 09:18:31, Info                  CBS    Build: 19041.1.amd64fre.vb_release.191206-1406
2022-11-30 09:18:31, Info                  CBS    Failed to load WCP DLL: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\wcp.dll [HRESULT = 0x800703e6 - ERROR_NOACCESS]
2022-11-30 09:18:31, Info                  CBS    Failed to load WCP DLL. [HRESULT = 0x800703e6 - ERROR_NOACCESS]
2022-11-30 09:18:31, Info                  CBS    Failed to initialize the Core DLL: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\\cbscore.dll [HRESULT = 0x800703e6 - ERROR_NOACCESS]

Open an elevated command prompt and run the following command and copy and paste the result in your next post.

Code:

icacls "C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\*" /T /Q /C /RESET

luisjahn · Nov 30, 2022

I opened a command prompt as administrator and ran the command, these are the results:

Code:

Microsoft Windows [Version 10.0.19044.1766]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\system32>icacls "C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\*" /T /Q /C /RESET
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\amd64_installed: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\CbsCore.dll: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\CbsMsg.dll: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\cmiadapter.dll: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\cmiaisupport.dll: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\dpx.dll: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\drupdate.dll: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\drvstore.dll: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\EdgeAI.dll: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\GlobalInstallOrder.xml: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\msdelta.dll: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\mspatcha.dll: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\poqexec.exe: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\ReserveManager.dll: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\smiengine.dll: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\smipi.dll: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\TiFileFetcher.exe: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\TiWorker.exe: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\turbostack.dll: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\updateagent.dll: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\WcmTypes.xsd: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\wcp.dll: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\wdscore.dll: Access is denied.
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.1790_none_7df2aec07ca10e81\wrpint.dll: Access is denied.
Successfully processed 0 files; Failed processing 24 files

Maxstar · Nov 30, 2022

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

luisjahn · Nov 30, 2022

done, attached is the log file

Maxstar · Nov 30, 2022

The Servicing Stack folder is succesfully replaced as it seems, please try to run the System File Checker. If it fails attach a new copy of the CBS.log.

Code:

SFC /Scannow

luisjahn · Nov 30, 2022

Now sfc seems to be working, can I try tu update now?

Code:

Microsoft Windows [Version 10.0.19044.1766]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

Maxstar · Nov 30, 2022

Please run the following DISM command first and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

luisjahn · Nov 30, 2022

results of the dism command, I am attaching the DISM log file:

Code:

Microsoft Windows [Version 10.0.19044.2251]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\system32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19044.2251

[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see https://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Maxstar · Nov 30, 2022

Please post the latest CBS log(s) as well.

luisjahn · Nov 30, 2022

Thanks. Here are the new cbs log files.

luisjahn · Nov 30, 2022

Update: In the meantime Windows started processing updates properly!!!

Let me know if there's anything left to do.

Thanks a million for your time to help me solve this issue.

I will donate to your site, it's amazing!

Maxstar · Nov 30, 2022

That's great and you're welcome, I assume that build 22H2 is also installed without any issues?

Many thanks for considering a donation to Sysnative, this is very much appreciated!

If everything is up and running, we can mark this thread as solved...

luisjahn · Nov 30, 2022

Everything works now, thanks to you!

If you don't mind me asking, is there a known cause for this windows update corruption? Because otherwise, the computer worked fine.

Yes you can mark this as closed, since finally all updates completed at last.

Best regards and thanks again!

Maxstar · Dec 1, 2022

Hi,

There are several reasons for this kind of corruptions, although it is difficult to ascertain what the exact cause was. To avoid these problems or even worse, I would recommend to make regular backups.

- Third-party cleaning tools such as registry cleaners and/or doubtful optimizing tools.
- Power and system failures or forced shutdowns during the Windows Update process.
- Hardware issues such as a malfunctioning harddrive or memory corruptions.

luisjahn said:
Best regards and thanks again!

You're welcome. Glad we could help to resolve this problem...

[SOLVED] Windows Update Errors, cannot run sfc, scfix does not resolve

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