Windows Update error

[tical]

Hi,

I have been trying to update my Fujitsu Lifebook AH532 to windows 8.1, I have been trying to do windows updates and have received thee following error "Code 800703F1" I searched this website and many others for a solution but none worked for me. I also have tried to update to windows 8.1 through Microsoft store, after it had downloaded and prepared to install I received an error "Couldn't update to windows 8.1, error code 0x80070004 - 0x2000D". i cant reinstall or reset my laptop as I cannot find the recovery disk, also the recovery partition got formatted a very long time ago by someone else.

A few things that I have tried :

- Resetting Microsoft store
- Using windows update troubleshooter to resolve the situation
- Attempted a system restore (only one I had was over 60 days and that failed)
- sfc /scannow kept getting an error "windows resource protection could not start the repair service" (tried from windows and cmd from boot)
- disabling services and start up items from msconfig (Clean boot)

your help in resolving this issue will be much appreciated.

Kind regards.

 

[Go The Power]

Hello and welcome to the forum :)

First lets check the state of your systems files.

SFC /SCANNOW

1. Right click on the
   
   button
2. Click on Command prompt (Admin) => Press Yes on the prompt
3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
4. Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

1. Right click on the
   
   button
2. Click on Run => Inside the run box copy and paste the following command:
   

   cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

3. Press Enter
4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive