L LiquidTension Windows Update Analyst, Security Analyst Joined Apr 7, 2015 Posts 1,171 Sep 27, 2015 #21 Hello, A clean boot is a temporary troubleshooting environment to help rule out possible interference from third-party software. Instructions to reverse the clean boot can be found in the link I provided in Post #17. However - please ensure you are still in the clean boot environment whilst carrying out the instructions below: Download the installer for KB3038936 and save the file to your Desktop. Attempt to install the update using the installer. If installation fails, please ZIP up and attach or upload the following files: C:\Windows\Logs\CBS\CBS.log C:\Windows\Inf\setupapi.dev.log Thank you.
Hello, A clean boot is a temporary troubleshooting environment to help rule out possible interference from third-party software. Instructions to reverse the clean boot can be found in the link I provided in Post #17. However - please ensure you are still in the clean boot environment whilst carrying out the instructions below: Download the installer for KB3038936 and save the file to your Desktop. Attempt to install the update using the installer. If installation fails, please ZIP up and attach or upload the following files: C:\Windows\Logs\CBS\CBS.log C:\Windows\Inf\setupapi.dev.log Thank you.
E Excellion06 Member Joined Sep 14, 2015 Posts 17 Sep 27, 2015 #22 Hi LiquidTension, I followed your instructions (Install the update through the installer while in clean boot environment), but this time, it didn't worked ... (On boot screen, went to 88% then cancelling ...)
Hi LiquidTension, I followed your instructions (Install the update through the installer while in clean boot environment), but this time, it didn't worked ... (On boot screen, went to 88% then cancelling ...)
L LiquidTension Windows Update Analyst, Security Analyst Joined Apr 7, 2015 Posts 1,171 Sep 28, 2015 #23 Hi Excellion06, Please do the following: If installation fails, please ZIP up and attach or upload the following files: C:\Windows\Logs\CBS\CBS.log C:\Windows\Inf\setupapi.dev.log Click to expand...
Hi Excellion06, Please do the following: If installation fails, please ZIP up and attach or upload the following files: C:\Windows\Logs\CBS\CBS.log C:\Windows\Inf\setupapi.dev.log Click to expand...
E Excellion06 Member Joined Sep 14, 2015 Posts 17 Sep 28, 2015 #24 Woops ! Sorry, completly forgot ! Here it is : https://www.sendspace.com/file/beaa0g
L LiquidTension Windows Update Analyst, Security Analyst Joined Apr 7, 2015 Posts 1,171 Sep 30, 2015 #25 Hi Excellion06, We need to continue narrowing down this issue. Please download the installer for KB2966826 (select Windows8.1-KB2966826-x64.msu) and save the file to your Desktop. Run the installer. If the update fails to install, please upload C:\Windows\Logs\CBS\CBS.log. Thank you.
Hi Excellion06, We need to continue narrowing down this issue. Please download the installer for KB2966826 (select Windows8.1-KB2966826-x64.msu) and save the file to your Desktop. Run the installer. If the update fails to install, please upload C:\Windows\Logs\CBS\CBS.log. Thank you.
E Excellion06 Member Joined Sep 14, 2015 Posts 17 Oct 3, 2015 #26 Hi LiquidTension, I installed the update while in clean boot environment and sounds like it worked ! What is the next step ?
Hi LiquidTension, I installed the update while in clean boot environment and sounds like it worked ! What is the next step ?
L LiquidTension Windows Update Analyst, Security Analyst Joined Apr 7, 2015 Posts 1,171 Oct 4, 2015 #27 Hi Excellion06, We need to continue troubleshooting/narrowing down this issue whilst in the clean boot environment. Please download the installer for KB3023222 (select Windows8.1-KB3023222-x64.msu) and save the file to your Desktop. Run the installer. If the update fails to install, please upload C:\Windows\Logs\CBS\CBS.log.
Hi Excellion06, We need to continue troubleshooting/narrowing down this issue whilst in the clean boot environment. Please download the installer for KB3023222 (select Windows8.1-KB3023222-x64.msu) and save the file to your Desktop. Run the installer. If the update fails to install, please upload C:\Windows\Logs\CBS\CBS.log.
E Excellion06 Member Joined Sep 14, 2015 Posts 17 Oct 4, 2015 #28 Hello LiquidTension, This one worked well too !
L LiquidTension Windows Update Analyst, Security Analyst Joined Apr 7, 2015 Posts 1,171 Oct 6, 2015 #29 Hi Excellion06, Whilst still in a clean boot, please run Windows Update and attempt to install available updates. In your next post, please provide an updated list of the updates that failed to install. Thank you.
Hi Excellion06, Whilst still in a clean boot, please run Windows Update and attempt to install available updates. In your next post, please provide an updated list of the updates that failed to install. Thank you.