Windows Update Error Code C0000374 (Among others)

F

FoxtrotUniform

Member
Joined
Aug 5, 2015
Posts
6
I've been trying to update Windows 10. At first, I kept getting an error message right after the clicking on the agreement after the download. I have tried 12 times to download, both from the taskbar icon, and the Media Creation Tool (and with that I tried both downloading to a flash drive and to my computer both) The error messages I have received are :C190011F, 8024402C, 80240020, 80240FFF, 80240055 and C0000374. I have received the C190011F the most. but most of the recent codes has been the C0000374. I'd tried clearing out the C:\Windows\SoftwareDistribution\Download and then redownloading, and it doesn't work. Like I said earlier, I tried the Media Creation Tool and tried to make a bootable Flash Drive, but it fails about 50% into the installation. I am running Windows 7, and my computer had been really buggy lately (Keep having to reinstall mouse driver so it will work properly, iTunes refuses to open even after removal/reinstall just to name a few). Please help!
 
Hello and welcome to the forum,

Is your computer up to date with all windows updates or are you getting errors when running windows updates?

SFC /SCANNOW

  1. Click on the
    Win7Orb_zps4dae3b32.jpg
    button. Inside the search box type in CMD
  2. Right click on CMD => Choose Run as Administrator
  3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  4. Please wait for this to Finish before continuing with the rest of the steps.

Convert CBS.log to CBS.txt

  1. Click on the
    Win7Orb_zps4dae3b32.jpg
    button => Inside the search box copy and paste the following command:
    Code: 
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  2. Press Enter
  3. Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
  4. Please upload CBS_{Username}_{Date}.txt to this thread.

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
You have a few corruptions, but these corruptions are fine. Microsoft have said these files are false positive:
Code: 
2015-08-07 20:48:19, Info                  CSI    000006a7 [SR] Beginning Verify and Repair transaction
2015-08-07 20:48:19, Info                  CSI    000006a8 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18869_none_fde7d5f71db043ad\utc.app.json do not match actual file [l:24{12}]"utc.app.json" :
  Found: {l:32 b:hxHfXj427JxbVLpmOJKBMMwJ3nfvwV57qrOPwblWU6s=} Expected: {l:32 b:6510UErwHGoFg3sRd3gzh3HSbTceuHem3Rnk0NraKS8=}
2015-08-07 20:48:19, Info                  CSI    000006a9 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-08-07 20:48:19, Info                  CSI    000006aa Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18869_none_fde7d5f71db043ad\telemetry.ASM-WindowsDefault.json do not match actual file [l:66{33}]"telemetry.ASM-WindowsDefault.json" :
  Found: {l:32 b:uJb1xc+7UfB0sWDxWhgMheOSADljkxkTslfhp7nidZg=} Expected: {l:32 b:EeQJzlVPvq9GNIcA2FEwrOjEeuDam1G+ol3x61gKasQ=}
2015-08-07 20:48:19, Info                  CSI    000006ab [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-08-07 20:48:19, Info                  CSI    000006ac Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18869_none_fde7d5f71db043ad\utc.app.json do not match actual file [l:24{12}]"utc.app.json" :
  Found: {l:32 b:hxHfXj427JxbVLpmOJKBMMwJ3nfvwV57qrOPwblWU6s=} Expected: {l:32 b:6510UErwHGoFg3sRd3gzh3HSbTceuHem3Rnk0NraKS8=}
2015-08-07 20:48:19, Info                  CSI    000006ad [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-08-07 20:48:19, Info                  CSI    000006ae [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3068708~31bf3856ad364e35~amd64~~6.1.1.0.3068708-814_neutral_GDR"
2015-08-07 20:48:19, Info                  CSI    000006af Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.1.7601.18869_none_fde7d5f71db043ad\telemetry.ASM-WindowsDefault.json do not match actual file [l:66{33}]"telemetry.ASM-WindowsDefault.json" :
  Found: {l:32 b:uJb1xc+7UfB0sWDxWhgMheOSADljkxkTslfhp7nidZg=} Expected: {l:32 b:EeQJzlVPvq9GNIcA2FEwrOjEeuDam1G+ol3x61gKasQ=}
2015-08-07 20:48:19, Info                  CSI    000006b0 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-08-07 20:48:19, Info                  CSI    000006b1 [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3068708~31bf3856ad364e35~amd64~~6.1.1.0.3068708-814_neutral_GDR"

Windows Update Log

  1. Click on the Start button -> Inside the search box copy and paste the following command
    cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt"
  2. Please go to your desktop and attach WindowsUpdate.txt to your next post

  1. Download MGADiag (by Microsoft) from the link found below:
    http://go.microsoft.com/fwlink/?linkid=52012
  2. Run the tool by double-clicking on the file. Press Continue when prompted
  3. When it has finished, press Copy then Paste (Ctrl+V) this into your next post please

Please also mention what version of windows is mention on your COA sticker (if you have one) but don't post the key.
How to tell - Hardware
 
I have Windows 7 Home Prem OA

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->


Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C77CB7E7-FF13-4F77-B475-B71D278627CC}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error:
Validation Diagnostic:
Resolution Status: N/A


Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002


Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002


OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002


OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed


File Scan Data-->


Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C77CB7E7-FF13-4F77-B475-B71D278627CC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2138495244-95761376-1788393313</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.1A</Version><SMBIOSVersion major="2" minor="7"/><Date>20120622000000.000000+000</Date></BIOS><HWID>6DEC3D07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>


Spsys.log Content: 0x80070002


Licensing Data-->
Software licensing service version: 6.1.7601.17514


Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7601.0000-0372012
Installation ID: 010622638481677240840360821492594400858833148656750441
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 3Q6C9
License Status: Licensed
Remaining Windows rearm count: 1
Trusted time: 8/7/2015 10:30:26 PM


Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:19:2015 02:24
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:




HWID Data-->
HWID Hash Current: NAAAAAIAAwABAAEAAAACAAAAAgABAAEAonbkzE0eHnWAWuy27vssUFJ6Yj3SYVBXcvsAag==


OEM Activation 1.0 Data-->
N/A


OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP INSYDE
FACP HPQOEM SLIC-MPC
HPET HP INSYDE
BOOT HP INSYDE
MCFG HP INSYDE
WDRT HP INSYDE
ASF! HP INSYDE
SLIC HPQOEM SLIC-MPC
SSDT HP INSYDE
SSDT HP INSYDE
 

Attachments

we have one error that seems to be showing a lot, in the more recent WU scans.

Please go Here and download MiniToolBox and save this file to your desktop.

Go to your desktop and launch MiniToolBox.exe - > Select the following options:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of HOSTS
  • List IP Configuration
  • List Winsock Entries
  • List last 10 event viewer errors
  • List install programs
  • List devices - All
  • List users, partitions and memory size

Press Go

Once finished a notepad file called Result.txt will open. Please post the contents back into this thread.
 
MiniToolBox by Farbar Version: 25-07-2015 01
Ran by Adam (administrator) on 10-08-2015 at 23:00:58
Running from "C:\Users\Adam\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Model: HP Pavilion dv6 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************


========================= IE Proxy Settings: ==============================


Proxy is not enabled.
No Proxy Server is set.


========================= FF Proxy Settings: ==============================


========================= Hosts content: =================================






========================= IP Configuration: ================================


Realtek RTL8188CE 802.11b/g/n WiFi Adapter = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)




# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4


reset
set global icmpredirects=enabled




popd
# End of IPv4 configuration






Windows IP Configuration


Host Name . . . . . . . . . . . . : Christensen
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : attlocal.net


Wireless LAN adapter Wireless Network Connection 2:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 20-10-7A-2F-F6-76
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


Wireless LAN adapter Wireless Network Connection:


Connection-specific DNS Suffix . : attlocal.net
Description . . . . . . . . . . . : Realtek RTL8188CE 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 20-10-7A-2F-F6-76
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2602:306:8337:5910::48(Preferred)
Lease Obtained. . . . . . . . . . : Tuesday, August 04, 2015 10:30:02 PM
Lease Expires . . . . . . . . . . : Monday, September 07, 2015 10:30:02 AM
IPv6 Address. . . . . . . . . . . : 2602:306:8337:5910:1103:6720:99a9:2683(Preferred)
Temporary IPv6 Address. . . . . . : 2602:306:8337:5910:c4d9:b8d9:3104:605f(Preferred)
Link-local IPv6 Address . . . . . : fe80::1103:6720:99a9:2683%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.71(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, August 10, 2015 6:19:21 PM
Lease Expires . . . . . . . . . . : Tuesday, August 11, 2015 10:55:54 PM
Default Gateway . . . . . . . . . : fe80::8e7f:3bff:fe63:6860%12
192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 320868474
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-C2-10-9D-08-2E-5F-95-3B-54
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled


Ethernet adapter Local Area Connection:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 08-2E-5F-95-3B-54
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


Tunnel adapter Local Area Connection* 11:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Tunnel adapter isatap.attlocal.net:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : attlocal.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Tunnel adapter isatap.{108AD063-D7F8-49E1-9DAE-FC574A2DA5E4}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Tunnel adapter isatap.{533CA73A-15BD-414D-99FE-4C2C336D8625}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: dsldevice.attlocal.net
Address: 192.168.1.254


Name: google.com
Addresses: 2607:f8b0:4000:80a::200e
74.125.227.231
74.125.227.227
74.125.227.229
74.125.227.224
74.125.227.238
74.125.227.233
74.125.227.226
74.125.227.232
74.125.227.225
74.125.227.230
74.125.227.228




Pinging google.com [2607:f8b0:4000:80a::200e] with 32 bytes of data:
Reply from 2607:f8b0:4000:80a::200e: time=36ms
Reply from 2607:f8b0:4000:80a::200e: time=33ms


Ping statistics for 2607:f8b0:4000:80a::200e:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 33ms, Maximum = 36ms, Average = 34ms
Server: dsldevice.attlocal.net
Address: 192.168.1.254


Name: yahoo.com
Addresses: 2001:4998:c:a06::2:4008
2001:4998:58:c02::a9
2001:4998:44:204::a7
206.190.36.45
98.138.253.109
98.139.183.24




Pinging yahoo.com [2001:4998:58:c02::a9] with 32 bytes of data:
Reply from 2001:4998:58:c02::a9: time=100ms
Reply from 2001:4998:58:c02::a9: time=95ms


Ping statistics for 2001:4998:58:c02::a9:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 95ms, Maximum = 100ms, Average = 97ms


Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128


Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
15...20 10 7a 2f f6 76 ......Microsoft Virtual WiFi Miniport Adapter
12...20 10 7a 2f f6 76 ......Realtek RTL8188CE 802.11b/g/n WiFi Adapter
11...08 2e 5f 95 3b 54 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
17...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
35...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
===========================================================================


IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.71 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.71 281
192.168.1.71 255.255.255.255 On-link 192.168.1.71 281
192.168.1.255 255.255.255.255 On-link 192.168.1.71 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.71 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.71 281
===========================================================================
Persistent Routes:
None


IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
12 281 ::/0 fe80::8e7f:3bff:fe63:6860
1 306 ::1/128 On-link
12 33 2602:306:8337:5910::/64 On-link
12 41 2602:306:8337:5910::/64 fe80::8e7f:3bff:fe63:6860
12 281 2602:306:8337:5910::48/128
On-link
12 281 2602:306:8337:5910:1103:6720:99a9:2683/128
On-link
12 281 2602:306:8337:5910:c4d9:b8d9:3104:605f/128
On-link
12 281 fe80::/64 On-link
12 281 fe80::1103:6720:99a9:2683/128
On-link
1 306 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================


Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)


========================= Event log errors: ===============================


Application errors:
==================
Error: (08/10/2015 10:55:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1029


Error: (08/10/2015 10:55:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1029


Error: (08/10/2015 08:46:31 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


Error: (08/10/2015 08:12:09 PM) (Source: MsiInstaller) (User: Christensen)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Adam\AppData\Local\Akamai\admintool.exe. System error 0. Verify that you have access to that directory.


Error: (08/10/2015 08:11:45 PM) (Source: Application Error) (User: )
Description: Faulting application name: jp2launcher.exe, version: 11.45.2.14, time stamp: 0x552811f5
Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x55636317
Exception code: 0xc0000374
Fault offset: 0x000cea5f
Faulting process id: 0x9a8c
Faulting application start time: 0xjp2launcher.exe0
Faulting application path: jp2launcher.exe1
Faulting module path: jp2launcher.exe2
Report Id: jp2launcher.exe3


Error: (08/10/2015 08:11:44 PM) (Source: MsiInstaller) (User: Christensen)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Adam\AppData\Local\Akamai\admintool.exe. System error 0. Verify that you have access to that directory.


Error: (08/10/2015 06:20:40 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2043


Error: (08/10/2015 06:20:40 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2043


Error: (08/10/2015 06:20:40 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


Error: (08/10/2015 06:20:39 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1045




System errors:
=============
Error: (08/10/2015 08:22:47 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80240020: Upgrade to Windows 10 Home.


Error: (08/09/2015 04:29:59 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80240020: Upgrade to Windows 10 Home.


Error: (08/08/2015 06:15:49 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80240020: Upgrade to Windows 10 Home.


Error: (08/05/2015 09:45:40 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0xc0000374: Upgrade to Windows 10 Home.


Error: (08/04/2015 11:30:02 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0xc0000374: Upgrade to Windows 10 Home.


Error: (08/04/2015 10:28:24 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80240055: Upgrade to Windows 10 Home.


Error: (08/04/2015 09:42:01 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service did not shut down properly after receiving a preshutdown control.


Error: (08/04/2015 08:19:15 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0xc0000374: Upgrade to Windows 10 Home.


Error: (08/04/2015 07:12:54 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8024200d: Upgrade to Windows 10 Home.


Error: (08/03/2015 09:37:44 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0xc0000374: Upgrade to Windows 10 Home.




Microsoft Office Sessions:
=========================
Error: (08/10/2015 10:55:50 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1029


Error: (08/10/2015 10:55:50 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1029


Error: (08/10/2015 08:46:31 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second


Error: (08/10/2015 08:12:09 PM) (Source: MsiInstaller)(User: Christensen)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Adam\AppData\Local\Akamai\admintool.exe. System error 0. Verify that you have access to that directory.(NULL)(NULL)(NULL)(NULL)(NULL)


Error: (08/10/2015 08:11:45 PM) (Source: Application Error)(User: )
Description: jp2launcher.exe11.45.2.14552811f5ntdll.dll6.1.7601.1886955636317c0000374000cea5f9a8c01d0d3d2ab2b8b85C:\Program Files (x86)\Java\jre1.8.0_45\bin\jp2launcher.exeC:\Windows\SysWOW64\ntdll.dllee53bb7c-3fc5-11e5-9963-082e5f953b54


Error: (08/10/2015 08:11:44 PM) (Source: MsiInstaller)(User: Christensen)
Description: Product: Akamai NetSession Interface -- Error 1310. Error writing to file: C:\Users\Adam\AppData\Local\Akamai\admintool.exe. System error 0. Verify that you have access to that directory.(NULL)(NULL)(NULL)(NULL)(NULL)


Error: (08/10/2015 06:20:40 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2043


Error: (08/10/2015 06:20:40 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2043


Error: (08/10/2015 06:20:40 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second


Error: (08/10/2015 06:20:39 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1045




CodeIntegrity Errors:
===================================
Date: 2013-03-20 12:32:35.089
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


Date: 2013-03-20 12:32:35.005
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


Date: 2013-03-20 12:32:15.868
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


Date: 2013-03-20 12:32:15.783
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


Date: 2012-12-16 15:56:26.104
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


Date: 2012-12-16 15:56:26.052
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


Date: 2012-12-16 15:56:06.664
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


Date: 2012-12-16 15:56:06.612
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


Date: 2012-12-16 15:55:47.412
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


Date: 2012-12-16 15:55:47.355
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.




=========================== Installed Programs ============================


µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.36318 - BitTorrent Inc.)
AC3Filter 2.5b (HKLM-x32\...\AC3Filter_is1) (Version: 2.5b - Alexander Vigovsky)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.12 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.1.151 - Adobe Systems, Inc.)
Akamai NetSession Interface (HKCU\...\Akamai) (Version: - Akamai Technologies, Inc)
Amazon MP3 Downloader 1.0.17 (HKLM-x32\...\Amazon MP3 Downloader) (Version: 1.0.17 - Amazon Services LLC)
Amazon Music (HKCU\...\Amazon Amazon Music) (Version: 3.0.0.564 - Amazon Services LLC)
AMD Catalyst Install Manager (HKLM\...\{13351E83-6DCD-4E97-2A8C-5D496259A47F}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
AMD System Monitor (HKLM-x32\...\{6EFD0C42-4CC1-4716-A0CA-21C1A062CF34}) (Version: 1.0.9 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{AFA1153A-F547-409B-B837-3A0D6C5A3FEC}) (Version: 3.1.3 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{D7B824DE-DA32-4772-9E5E-39C5158136A7}) (Version: 3.1.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AudibleManager (HKLM-x32\...\AudibleManager) (Version: 2000436510.48.56.34614074 - Audible, Inc.)
AuthenTec TrueAPI (HKLM\...\{054EF02F-95D8-48F4-9EEB-2F9CE3072ED8}) (Version: 1.3.0.144 - AuthenTec, Inc.) Hidden
Autodesk Design Review 2012 (HKLM-x32\...\{A49BDCBE-590E-43A6-AB77-7C40E499B7C1}) (Version: 12.0.0.93 - Autodesk, Inc.) Hidden
AVG 2014 (HKLM\...\{A64D4055-F3E5-40E7-982A-C1FC10C3B4AF}) (Version: 14.0.4365 - AVG Technologies) Hidden
AVG 2014 (HKLM\...\{F6C6FA81-E7E5-46D3-A37B-75B3950BC6F8}) (Version: 14.0.4830 - AVG Technologies) Hidden
AVG 2014 (HKLM\...\AVG) (Version: 2014.0.4830 - AVG Technologies)
Belarc Advisor 8.4 (HKLM-x32\...\Belarc Advisor) (Version: 8.4.0.0 - Belarc Inc.)
Big Fish: Game Manager (HKLM-x32\...\BFGC) (Version: 3.2.0.7 - )
Blio (HKLM-x32\...\{741006D1-7B2B-4E33-B2B0-831F282EEF64}) (Version: 2.2.8188 - K-NFB Reading Technology, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.6.6119 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.1.9 - DivX, LLC)
Dropbox (HKCU\...\Dropbox) (Version: 3.8.5 - Dropbox, Inc.)
ESU for Microsoft Windows 7 SP1 (HKLM-x32\...\{E96CAA2A-0244-4A2A-8403-0C3C9534778B}) (Version: 2.1.1 - Hewlett-Packard)
FARO LS 1.1.406.58 (HKLM-x32\...\{951B0F30-9F1A-4BF6-B3DA-99EB0E917B1C}) (Version: 4.6.58.2 - FARO Scanner Production)
FARO LS 1.1.501.0 (64bit) (HKLM-x32\...\{8A470330-70B2-49AD-86AF-79885EF9898A}) (Version: 5.1.0.30630 - FARO Scanner Production)
Fitbit Connect (HKLM-x32\...\{E54705FB-98A6-4C03-B2DC-D8C3B5486DCD}) (Version: 2.0.0.6512 - Fitbit Inc.)
Free Mouse Auto Clicker 3.4.3 (HKLM-x32\...\{7D9D583E-EC8B-4390-B3A4-017B8182C8FF}_is1) (Version: - Advanced Mouse Auto Clicker ltd.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 44.0.2403.130 - Google Inc.)
Google Drive (HKLM-x32\...\{6EA8B94E-D869-4D96-88DF-5E1ECE1D6876}) (Version: 1.23.9648.8824 - Google, Inc.)
Google Earth (HKLM-x32\...\{817750FA-EC6A-485D-9901-0683AE6FFDF1}) (Version: 7.1.5.1557 - Google)
Google Talk Plugin (HKLM-x32\...\{CA3DD97D-1FD7-37A7-BD5C-FC4430C8B8E6}) (Version: 5.41.2.0 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.1 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
HP 3D DriveGuard (HKLM\...\{DFB497E0-CE3F-40FC-9596-FC7A48775DE4}) (Version: 4.1.16.1 - Hewlett-Packard Company)
HP Application Assistant (HKLM\...\{6032497A-4479-462B-ADB8-A0A372BB9A23}) (Version: 1.0.409.3882 - Hewlett-Packard)
HP CoolSense (HKLM-x32\...\{11AF9A96-6D83-4C3B-8DCB-16EA2A358E3F}) (Version: 2.10.51 - Hewlett-Packard Company)
HP Documentation (HKLM-x32\...\{9BCA64E3-D180-4F13-8014-5E62947150C1}) (Version: 1.1.0.0 - Hewlett-Packard)
HP DVB-T TV Tuner 8.0.64.43 (HKLM-x32\...\HP DVB-T TV Tuner) (Version: 8.0.64.43 - )
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)
HP Launch Box (HKLM\...\{BF1E75D0-E7AF-4BEA-9FBC-567F0C54BDF9}) (Version: 1.0.12 - Hewlett-Packard Company)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.1.21091.0 - Hewlett-Packard Company)
HP On Screen Display (HKLM-x32\...\{ED1BD69A-07E3-418C-91F1-D856582581BF}) (Version: 1.3.5 - Hewlett-Packard Company)
HP Photosmart 6510 series Basic Device Software (HKLM\...\{1952AED6-2908-418F-B9D8-AC359651F92D}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Photosmart 6510 series Help (HKLM-x32\...\{A2F95F8C-CDA9-4B08-BAD1-CA9656E4EC14}) (Version: 140.0.2.2 - Hewlett Packard)
HP Photosmart 6510 series Product Improvement Study (HKLM\...\{85CB0687-0239-473E-943B-E8AFEE6E044C}) (Version: 25.0.621.0 - Hewlett-Packard Co.)
HP Power Manager (HKLM-x32\...\{D8BCE5B9-67CF-4F3F-93AE-3ACC754C72EB}) (Version: 1.4.7 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{00A42832-B21A-4296-B5F4-D296D0BC4A3E}) (Version: 2.6.3 - Hewlett-Packard Company)
HP QuickWeb (HKLM-x32\...\{BB4FC2AD-DF12-4EE1-8AA7-2C0A26B5E2FB}) (Version: 3.1.1.10197 - Hewlett-Packard Company)
HP Security Assistant (HKLM\...\{0576788F-2993-455F-80CD-980114095103}) (Version: 1.0.11 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}) (Version: 9.0.15076.3891 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.2.14901.3869 - Hewlett-Packard Company)
HP SimplePass 2012 (HKLM-x32\...\{423FBEB8-21C6-4720-A8DA-B19B06FDB607}) (Version: 5.3.1.7 - Hewlett-Packard)
HP Software Framework (HKLM-x32\...\{1DFA0C99-6E2E-46F4-B242-51C7CF41DDE5}) (Version: 4.5.12.1 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6381.0 - IDT)
iTunes (HKLM\...\{93F2A022-6C37-48B8-B241-FFABD9F60C30}) (Version: 12.1.2.27 - Apple Inc.)
Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LastPass (uninstall only) (HKLM-x32\...\LastPass) (Version: - LastPass)
LeapFrog Connect (HKLM-x32\...\{8A0C34E5-01A6-476B-87F3-321ABAA3948D}) (Version: 6.0.19.19317 - LeapFrog) Hidden
LeapFrog Connect (HKLM-x32\...\UPCShell) (Version: 6.0.19.19317 - LeapFrog)
LeapFrog My Pals Plugin (HKLM-x32\...\{5E1775C3-DDD9-42C3-831C-153492BCD983}) (Version: 6.0.19.19317 - LeapFrog) Hidden
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170) (HKLM-x32\...\{41785C66-90F2-40CE-8CB5-1C94BFC97280}) (Version: 3.5.30730.0 - Microsoft Corporation)
Microsoft IntelliPoint 8.2 (HKLM\...\Microsoft IntelliPoint 8.2) (Version: 8.20.468.0 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU (HKLM\...\Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU) (Version: - Microsoft Corporation)
Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU Service Pack 1 (KB945140) (HKLM-x32\...\{90A80D89-A0E4-33C1-B13D-B93CB3496867}.KB945140) (Version: 1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio Tools for Applications 2.0 - ENU (HKLM-x32\...\{AA4A4B2C-0465-3CF8-BA76-27A027D8ACAB}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual Studio Tools for Applications 2.0 Runtime (HKLM-x32\...\{299C0434-4F4E-341F-A916-4E07AEB35E79}) (Version: 9.0.30729 - Microsoft Corporation)
Monopoly ® (HKLM-x32\...\BFG-Monopoly) (Version: - )
Mozilla Firefox 10.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 10.0.2 (x86 en-US)) (Version: 10.0.2 - Mozilla)
Mozilla Firefox 39.0 (x86 en-US) (HKCU\...\Mozilla Firefox 39.0 (x86 en-US)) (Version: 39.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Music Manager (HKCU\...\MusicManager) (Version: - Google, Inc.)
opensource (HKLM-x32\...\{3677D4D8-E5E0-49FC-B86E-06541CF00BBE}) (Version: 1.0.14960.3876 - Your Company Name) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Quick Uninstall Tool for Autodesk Inventor 2012 (HKLM\...\{D25FF5C1-1664-469A-9794-69309387C193}) (Version: 16.0.16000.0000 - Autodesk)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.41.216.2011 - Realtek)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7601.83 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4123-B2B9-173F09590E16}) (Version: 1.00.11.0706 - REALTEK Semiconductor Corp.)
Red Alert 3.03p-Iran (HKLM-x32\...\{9BCC0F2C-63C1-4569-BEE6-E3A3A377C0F8}_is1) (Version: 3.03p-Iran - FunkyFr3sh)
Revit 2013 (HKLM\...\{7346B4A0-1300-0510-0409-705C0D862004}) (Version: 12.02.21203 - Autodesk) Hidden
SafeConnect (HKLM-x32\...\SafeConnect) (Version: - )
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version: - Microsoft)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.4.0.9058 - Microsoft Corporation)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Spotify (HKCU\...\Spotify) (Version: 0.9.14.13.gba5645ad - Spotify AB)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.19.0 - Synaptics Incorporated)
Unity (HKLM-x32\...\Unity) (Version: 4.5.1f3 - Unity Technologies ApS)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 4.6.0f3 - Unity Technologies ApS)
Use the entry named LeapFrog Connect to uninstall (LeapFrog My Pals Plugin) (HKLM-x32\...\MyPalsPlugin) (Version: - LeapFrog)
Validity WBF DDK (HKLM\...\{79174AF2-6CB1-42F5-981E-66DCA49391D0}) (Version: 4.3.205.0 - Validity Sensors, Inc.)
VBA (2627.01) (HKLM-x32\...\{5545EEE1-FA36-4F76-B6BE-5696E7F4E2D6}) (Version: 6.03.00.9402 - Microsoft Corporation) Hidden
VC80CRTRedist - 8.0.50727.6195 (HKLM-x32\...\{933B4015-4618-4716-A828-5289FC03165F}) (Version: 1.2.0 - DivX, Inc) Hidden
Visual C++ 2008 - x64 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{6DA2B636-698A-3294-BF4A-B5E11B238CDD}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Visual C++ 2008 - x64 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{8CCEA24C-51AE-3B71-9092-7D0C44DDA2DF}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Visual C++ 2008 - x64 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{C3A57BB3-9AA6-3F6F-9395-6C062BDD5FC4}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Visual C++ 2008 - x64 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{F6F09DD8-F39B-3A16-ADB9-C9E6B56903F9}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{04B34E21-5BEE-3D2B-8D3D-E3E80D253F64}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{14866AAD-1F23-39AC-A62B-7091ED1ADE64}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{4B90093A-5D9C-3956-8ABB-95848BE6EFAD}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177 (HKLM-x32\...\{B42E259C-E4D4-37F1-A1B2-EB9C4FC5A04D}.KB958357) (Version: 9.0.30729.177 - Microsoft Corporation)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012) (HKLM\...\8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D) (Version: 09/10/2009 02.03.05.012 - Leapfrog)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
WModem Driver Installer (HKLM-x32\...\HTC_WModemDriver) (Version: 2.0.6.9 - HTC)


========================= Memory info: ===================================


Percentage of memory in use: 59%
Total physical RAM: 5609.91 MB
Available physical RAM: 2256.41 MB
Total Virtual: 11218.02 MB
Available Virtual: 7035.64 MB


========================= Partitions: =====================================


1 Drive c: () (Fixed) (Total:570.42 GB) (Free:234.77 GB) NTFS
2 Drive d: (Recovery) (Fixed) (Total:21.58 GB) (Free:2.32 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:3.96 GB) (Free:1.08 GB) FAT32


========================= Users: ========================================


User accounts for \\CHRISTENSEN


Adam Administrator Erin
Guest




**** End of log ****
 
Can you please uninstall the following java application:
Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)


Looking over the event log, a certaIn java function caused an error in the event log, this error code was the same on you were having when trying to upgrade windows.
 
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