Windows Update Error Code 8007370D

U

ulysseslim

Well-known member
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Oct 30, 2020
Posts
65
SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-09-10 22:25:59.618
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
FAILED: Could not repair missing store directory C:\Windows\winsxs\amd64_mdmnttp2.inf_31cf3856ad364e35_6/1.7600.16385_none_30292759e684c77e with error code ERROR_INVALID_NAME.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\amd64_mdmnttte.inf_31bf3856ad364e35_6.1.7600.16385_none_01231cbe5f4a51a5.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\amd64_microsoft-windows-backup-cpl_31cf3856ad364e35_6.1.7601.17514_none_0fa9f57005bdc2e1.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\amd64_microsoft-windows-directx-d3d10level9_31bf3856ad364e35_7.1.7601.17514_none_41847221b63220e2.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\amd64_microsoft-windows-i..rolviewer.resources_31bf3856ad364e35_11.2.9600.19180_en-us_84f25964d18d9a86.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\amd64_microsoft-windows-i..trolpanel.resources_31bf3856ad364e35_11.2.9600.19180_en-us_0508e5d7fd1bc358.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\amd64_microsoft-windows-ime-korean-haojadic_31bf3856ae364e35_6.1.7600.16385_none_56eed27a27cbd494.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\amd64_microsoft-windows-p..g-qrintticket-win32_31bf3856ad364e35_6.1.7601.17514_none_7180ae1eb5ce8062.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\amd64_microsogt-windows-p..ng-client.resources_31bf3856ad364e35_6.1.7600.16385_en-us_0b6784e7abb50e88.
FAILED: Could not repair missing store directory C:\Windows\winsxs\amd64_netfx-mscorwks_dll_b03f5f7f11d50a3a_6.1/7601.23790_none_a84733bef0a9c550 with error code ERROR_INVALID_NAME.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\amd64_netfx-system.management_b03f5f7f11d50a3a_6.1.7611.23866_none_df70abe9a678f156.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\msil_microsoft.jscript_b03f5f7f11d50a3a_6.1.7601.17952_none_a68d88e63faeb1db.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\msil_microsoft.jscript_b03f5f7f11d50a3a_6.1.7601.22110_none_8fbc11b859597391.
FAILED: Could not repair missing store directory C:\Windows\winsxs\msil_reachframework_31bf3856ae364e35_6.1.7601/23744_none_441fc2ec78f8f564 with error code ERROR_INVALID_NAME.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\msil_system_b77a5c561934e089_6.1.7601.17952_none_aef056221897b893.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\msil_windowsbase_31bf3856ad365e35_6.1.7601.23744_none_998f55bba71bd4c7.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\wow64_microsoft-windows-appid_31bf3856ad364e35_6.1.7611.24384_none_c004635a167e5111.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\wow64_microsogt-windows-bcrypu-dll_31bf3856ad364e35_6.1.7601.24384_none_5744e67b53bcad9a.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\wow64_microsogt-windows-kernembase_31bf3856ad364e35_6.1.7601.24384_none_8fbacb6218eb15a5.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\x86_microsoft-windows-i..onal-codepage-10081_31bf3856ad364e35_6.1.7601.16385_none_2790c80b27b0bcbd.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\x86_microsoft-windows-i..rolviewer.resources_31bf3856ad364e35_11.2.9600.19180_en-us_28d3bde119302950.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\x86_microsoft-windows-i..trolpanel.resources_31bf3856ad364e35_11.2.9600.19180_en-us_a8ea4a5444be5222.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\x86_microsoft-windows-os-kernel_31bf3956ad364e35_6.1.7601.24384_none_6e756ed92bbbe442.
FIXED: Successfully repaired missing store directory C:\Windows\winsxs\x86_netfx-sos_dll_b03f5f7f11d50a3a_6.1.7601.22110_none_d17ed1ded1230c79.




SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 24
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 24
SURT total detected corruption count: 14532
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.



Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2021-09-10 23:55:01.546
----------------------EOF-----------------------
 

Attachments

Hello,

Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Filedropper or WeTransfer and just provide the link here.

Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
  • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or WeTransfer and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBak program now.
 
Do not install any Windows Update until I tell you.
Please do following, there are probably more issues to fix so this is just the first fix.

Replace Components Hive

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download COMPONENTS.ZIP and save it to your desktop.
  2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
  3. Now we have the COMPONENTS file that we will be using to replace your current one.
  4. Navigate to C:\Windows\System32\config
  5. Right-click on the current COMPONENTS file and select rename. Rename it to COMPONENTS.bad.
    Note: If you get an error that the file is in use, reboot your computer and then try again.
  6. Take the file from the Components folder on your desktop and paste it into C:\Windows\System32\config
Let me know if the hive was replaced or if there were any errors.
 
What is the next step? Am I running the SFCFix? I attempted to run Windows Update to check for updates. I attached a screenshot of the "Hive" / latest Windows Update Errors.
 

Attachments

  • windows update errors 20210921.gif
    windows update errors 20210921.gif
    86.3 KB · Views: 4
Last edited:
What is the next step?
Click to expand...
I asked this: "Let me know if the hive was replaced or if there were any errors."

Please provide a fresh copy of the components hive.
 
Step 1:
Replace Components Hive

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download COMPONENTS.ZIP and save it to your desktop.
  2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
  3. Now we have the COMPONENTS file that we will be using to replace your current one.
  4. Navigate to C:\Windows\System32\config
  5. Right-click on the current COMPONENTS file and select rename. Rename it to COMPONENTS.bad.
    Note: If you get an error that the file is in use, reboot your computer and then try again.
  6. Take the file from the Components folder on your desktop and paste it into C:\Windows\System32\config
Let me know if the hive was replaced or if there were any errors.

Step 2:
ChkDsk Scan
  1. Click on Start - All programs - Accessories.
  2. Rightclick on Command-prompt and select Run as administrator.
  3. When command prompt opens, typ chkdsk into it, then press enter.
  4. Wait for this to complete.
  5. Download ListChkdskResult.exe by SleepyDude and save it on your desktop.
  6. Rightclick
    58a60a47ed1bd-ListChkdskResult.PNG
    ListChkdskResult.exe and select Run as administrator. Notepad will open the file ListChkdskResult.txt on completion. (The file ListChkdskResult.txt can be found on your desktop.)
  7. Copy and paste its content in your next reply.
 
Please perform step 2 also and provide the requested log file.
 
The log file ListChkdskResult.txt
 
This log file does not exist when I searched explorer for that file name 0 RESULTS found. All I have done so far is update the components file 2 times per your instructions in Step #4 and #11 & I attempted to run windows update. What program do I need to run to generate this log file? Are you asking me to run Chkdsk?
 
Please do following.

ChkDsk Scan
  • Click on Start - All programs - Accessories.
  • Rightclick on Command-prompt and select Run as administrator.
  • When command prompt opens, typ chkdsk into it, then press enter.
  • Wait for this to complete.
  • Download ListChkdskResult.exe by SleepyDude and save it on your desktop.
  • Rightclick
    58a60a47ed1bd-ListChkdskResult.PNG
    ListChkdskResult.exe and select Run as administrator. Notepad will open the file ListChkdskResult.txt on completion. (The file ListChkdskResult.txt can be found on your desktop.)
  • Copy and paste its content in your next reply.
 
Ran CHKDSK /F on reboot

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 9/25/2021 10:10:30 PM >------
Category: 0
Computer Name: HP-DC7700
Event Code: 1001
Record Number: 46361
Source Name: Microsoft-Windows-Wininit
Time Written: 09-26-2021 @ 05:06:29
Event Type: Information
User:
Message:

Checking file system on C:
The type of the file system is NTFS.


A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 3)...
The USA check value, 0x3e, at block 0x1 is incorrect.
The expected value is 0xe0f0.
The USA check value, 0x8, at block 0x1 is incorrect.
The expected value is 0x10.
254208 file records processed.

File verification completed.
1486 large file records processed.

0 bad file records processed.

2 EA records processed.

96 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
The USA check value, 0x3e, at block 0x1 is incorrect.
The expected value is 0xe0f0.
The USA check value, 0x8, at block 0x1 is incorrect.
The expected value is 0x10.
333144 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
The USA check value, 0x3e, at block 0x1 is incorrect.
The expected value is 0xe0f0.
The USA check value, 0x8, at block 0x1 is incorrect.
The expected value is 0x10.
254208 file SDs/SIDs processed.

Cleaning up 19 unused index entries from index $SII of file 0x9.
Cleaning up 19 unused index entries from index $SDH of file 0x9.
Cleaning up 19 unused security descriptors.
Security descriptor verification completed.
39469 data files processed.

CHKDSK is verifying Usn Journal...
35801256 USN bytes processed.

Usn Journal verification completed.
Windows has checked the file system and found no problems.

488281031 KB total disk space.
151313060 KB in 182677 files.
126668 KB in 39470 indexes.
0 KB in bad sectors.
373247 KB in use by the system.
65536 KB occupied by the log file.
336468056 KB available on disk.

4096 bytes in each allocation unit.
122070257 total allocation units on disk.
84117014 allocation units available on disk.

Internal Info:
00 e1 03 00 ce 63 03 00 fd 5e 06 00 00 00 00 00 .....c...^......
bf 5a 00 00 60 00 00 00 00 00 00 00 00 00 00 00 .Z..`...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.
 
Click on Start - All Programs - Accessories.
Right-click on Command-prompt and select Run as administrator.
When command prompt opens, copy and paste the following command into it, press enter afterwards.

Code: 
chkdsk c: /f
At the question "Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)", press Y.
Restart the system.

Do not press any key during the restart. This will allow CHKDSK to start.
Wait for this to complete. Please note that this may take several hours. Let it run even if it looks like the process has stopped!
On completion, the system will restart automatically.

Please report when above is completed. There is no log file this time.
 
I completed that in step #18. windows update looks like it's working now. However my Snipping Tool won't launch now. When I click on it nothing happens. Any ideas?
 

Attachments

  • windows update 20210927.gif
    windows update 20210927.gif
    80.3 KB · Views: 2
Last edited:
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