[SOLVED] Windows update error code 80073701

Joe Soap

New member
Joined
Nov 1, 2016
Posts
2
lenovo Windows 7 x64 computer.

Malware was dealt with using avira boot cd and malwarebytes.
Both are now reporting clean.

The repair tool from tweaking.com has been used.

chkdsk c: /f is also clean.

sfc /scannow has been run a few times and always reports that it did not find any integrity violations.

Windows update is now repeatedly trying and failing to install the following updates:

KB3060716
KB3071756
KB3126587
KB3080149

Each time it fails with code 80073701

SFCFix log is below. cbs.zip doesn't seem to want to upload. I will try the large file upload method.

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-11-01 21:26:42.559
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-11-01 21:32:04.185
----------------------EOF-----------------------
 
The customer wanted it back, windows update or not, so this case can be closed.
I'm still interested in how to fix it but I no longer have the computer.
 

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