Windows Update Error Code 8007010B

[Seshasi]

I've been trying to install 1 important update for the longest of times, but without success. I haven't really done anything, like running a Fixit. I've just come with my problem here since you guys were able to help me. I have a Windows 7 Home Premium computer.

 

[tom982]

Hello Seshasi, welcome to Sysnative!

Let's get some logs and see what's going on here.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the attached file, SFCFix.txt, and save this to your Desktop. Ensure that this file is named SFCFix.txt - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.txt.
5. Drag the file SFCFix.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://dl.dropboxusercontent.com/u.../Scripts/~Generic/Collect/CBS/SFCFix.txt?dl=1

Export CBS folder

1. Click the Start button
   
   then click Computer.
2. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
3. Find and double click on the Logs folder.
4. Right-click on the CBS folder, and select Copy.
5. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
6. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
7. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.

Can you attach CBS.zip to your next post please?

Tom

 

[Seshasi]

All the SFCFix.txt gave me was

SFCFix version 2.1.0.0 by niemiro.
Start time: 2014-02-05 00:25:41.388
Using .txt script file at C:\Users\user\Desktop\SFCFix.txt








Collect:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.1.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-02-05 00:27:42.132
----------------------EOF-----------------------

That was all. Not sure if I've done something wrong or what.View attachment 6914

 

[tom982]

Hello Seshasi,

Thanks, that's perfect. All that SFCFix script did was collect the logs for us, so that's a perfectly normal output.

Your CBS log shows your 0x8007010B but I have to say, I haven't run into this particular error before:

2014-02-04 17:28:50, Error                 CBS    Exec: Failed to commit CSI transaction to execute changes. [HRESULT = 0x8007010b - ERROR_DIRECTORY]
2014-02-04 17:28:50, Info                  CSI    00000029@2014/2/4:22:28:50.676 CSI Transaction @0x33d1b8 destroyed
2014-02-04 17:28:50, Info                  CBS    Perf: InstallUninstallChain complete.
2014-02-04 17:28:50, Info                  CBS    Failed to execute execution chain. [HRESULT = 0x8007010b - ERROR_DIRECTORY]
2014-02-04 17:28:50, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x8007010b - ERROR_DIRECTORY]
2014-02-04 17:28:50, Info                  CBS    WER: Generating failure report for package: Package_for_KB2835364~31bf3856ad364e35~x86~~6.1.1.1, status: 0x8007010b, failure source: Execute, start state: Staged, target state: Installed, client id: WindowsUpdateAgent
2014-02-04 17:28:50, Info                  CBS    Failed to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-02-04 17:28:50, Info                  CBS    Failed to add %windir%\winsxs\pending.xml to WER report because it is missing.  Continuing without it...
2014-02-04 17:28:50, Info                  CBS    Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing.  Continuing without it...
2014-02-04 17:28:57, Info                  CBS    Reboot mark refs: 0
2014-02-04 17:28:57, Info                  CBS    SQM: Reporting package change for package: Package_for_KB2835364~31bf3856ad364e35~x86~~6.1.1.1, current: Staged, pending: Default, start: Staged, applicable: Installed, target: Installed, limit: Installed, hotpatch status: DisabledBecauseNoHotpatchPackagesInitiated, status: 0x0, failure source: Execute, reboot required: False, client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 866, first merged sequence: 866
2014-02-04 17:28:57, Info                  CBS    SQM: Upload requested for report: PackageChangeBegin_Package_for_KB2835364~31bf3856ad364e35~x86~~6.1.1.1, session id: 142859, sample type: Standard
2014-02-04 17:28:57, Info                  CBS    SQM: Ignoring upload request because the sample type is not enabled: Standard
2014-02-04 17:28:57, Info                  CBS    SQM: Reporting package change completion for package: Package_for_KB2835364~31bf3856ad364e35~x86~~6.1.1.1, current: Staged, original: Staged, target: Installed, status: 0x8007010b, failure source: Execute, failure details: "(null)", client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 866, first merged sequence: 866
2014-02-04 17:28:57, Info                  CBS    SQM: execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-02-04 17:28:57, Info                  CBS    SQM: Upload requested for report: PackageChangeEnd_Package_for_KB2835364~31bf3856ad364e35~x86~~6.1.1.1, session id: 142862, sample type: Standard
2014-02-04 17:28:57, Info                  CBS    SQM: Ignoring upload request because the sample type is not enabled: Standard
2014-02-04 17:28:57, Info                  CBS    Enabling LKG boot option
2014-02-04 17:28:57, Info                  CBS    Exec: End: nested restore point - complete.
2014-02-04 17:28:57, Info                  CBS    Restored system sleep block state: 0x80000000
2014-02-04 17:28:57, Info                  CBS    Exec: Processing complete.  Session: 30351864_1957096956, Package: Package_for_KB2835364~31bf3856ad364e35~x86~~6.1.1.1 [HRESULT = 0x8007010b - ERROR_DIRECTORY]

Can you download and install the System Update Readiness Tool please?

Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [November 2013] from Official Microsoft Download Centre

Post the log when finished:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

 

[Seshasi]

I can't seem to run this file because I have a x32 based system. Do you happen to have that version?

 

[tom982]

Sorry for posting the wrong link. Here's the 32 bit version:

Download System Update Readiness Tool for Windows 7 (KB947821) [November 2013] from Official Microsoft Download Centre

Tom

 

[Seshasi]

Log


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2014-02-12 18:28


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 579
No errors detected

 

[tom982]

Hi Seshasi,

Hmm, I was hoping that would shed some light on this problem but maybe not. One more log please:

C:\Windows\WindowsUpdate.log

Tom

 

[Seshasi]

Hey Tom, I've uploaded this file into a compressed folder because it's a very long log.